The City of Vancouver has announced temporary road closures in the downtown area due to a helicopter operation on Friday, May 26, and Thursday, June 1. This operation, taking place in the Coal Harbour area, will see large-scale signage transported to the Shaw Tower, replacing the existing Shaw signs with new Rogers branding. Given the...
In an effort to aid Alberta residents impacted by devastating wildfires, Rogers and Shaw have announced new measures to keep affected customers connected and to contribute towards relief efforts. Both Rogers and Shaw will match donations made to the Canadian Red Cross 2023 Alberta Fires Appeal, up to a total of $1 million. Texting 'ROGERS'...
Update April 24, 2023: So it appears the $55/20GB price is the same as before, but what has changed are the credits received. It's currently at $5/month for Digital Discount and $5/month for bring your own device, to get to $45/month. Prior to this, it was only a $10/month bring your own phone credit. Our...
Rogers announced on Monday it plans to bring back outsourced Shaw customer service jobs back to Canada, part of the company’s pledge to have a 100% Canadian-based customer service team. The jobs will be relocated to British Columbia, Alberta, and Manitoba, ensuring all customer interactions by phone or online chat are handled by Canadian-based employees....
Minister of Innovation, Science and Industry, François-Philippe Champagne, touted the benefits of the Rogers-Shaw deal for Canadians on BNN Bloomberg on Tuesday, saying with a straight face the deal will bring total control by Canadians and also reduce wireless prices in the country, opposite of what critics have suggested. The Rogers-Shaw merger was approved by...
We’ve recently covered what’s going to happen to Freedom Mobile Internet and wireless customers that are now under Videotron—but what about Shaw Mobile customers? Before Shaw sold off Freedom Mobile to Quebecor, the parent of Videotron, the company offered a wireless service known as Shaw Mobile that leveraged the Freedom Mobile wireless network. Shaw Mobile...
With the Rogers acquisition of Shaw complete as of yesterday, the companies wasted no time in addressing customers on what’s coming next. On Tuesday afternoon, Rogers sent its first email to Shaw customers, outlining expectations for the new transition, according to an email seen by iPhone in Canada. "Rogers and Shaw are now one company...
Rogers has announced the completion of its "historic merger" with Shaw bringing together two of Canada's most “iconic" companies to create one national cable, media, and wireless company. The quick completion of the deal comes after Canada approved the merger on Friday. Now that was a fast turnaround. The merger, according to both companies, unlocks...
Quebecor and Shaw announced on Monday morning the completion of the acquisition of Freedom Mobile by Videotron, a wholly-owned subsidiary of Quebecor, "creating the fourth strong, competitive wireless service provider that Canadian consumers and governmental and regulatory authorities have been waiting for." Rogers has also completed its acquisition of Shaw this morning as well (more...
TekSavvy expressed its disappointment in the decision of Innovation Minister François-Philippe Champagne to approve the Rogers-Shaw merger and related sale of Shaw's Freedom Mobile to Quebecor's Vidéotron. The company claims that the decision disregards unlawful Rogers-Vidéotron agreements and the ongoing investigation by the Canadian Radio-television and Telecommunications Commission (CRTC) into anticompetitive wholesale agreements. TekSavvy has...
Independent Canadian senator Colin Deacon has criticized today's approval of the Rogers-Shaw merger, saying that the conditions and penalties imposed on the deal would not be necessary if Canada's Competition Act did not favour oligopolies. He argues that the Competition Commissioner in Canada lacks the same powers as their counterparts in other G7 countries, which...
