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Desjardins Data Breach Affected 4.2 Million Customers, Higher Than Expected

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Back in June, Desjardins disclosed a data breach affected over 2.9 million customers, but now it appears that number is much higher.

Desjardins says the Sûreté du Québec–the province’s police force–informed the company on October 31 the privacy breach has “affected the data of 4.2 million individual caisse members who do their banking with Desjardins in Quebec and Ontario.” Previously, this number was pegged at over 2.9 million.

“There is no information at this time about whether or not more business members have been affected,” explained Desjardins in a press release.

Information from the SQ says only one suspect remains, an employee who worked at Desjardins.



The company implemented in July ‘Desjardins identity protection’, which includes Equifax credit monitoring, which now is also available to all caisse members.

“Since the privacy breach was first announced, we’ve made it clear that we intended to enhance the Desjardins identity protection service. During our appearance today at the Chamber of Commerce of Metropolitan Montreal, we had already been planning to announce that all caisse members who use AccèsD to do their banking with Desjardins in Ontario and Quebec are now eligible for a 5-year credit monitoring service from Equifax, paid for by Desjardins,” said Guy Cormier, President and CEO of Desjardins Group.

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