The Disney+ streaming service launched today in Canada, offering streaming competition to Netflix, Apple TV+ and more.
But the highly anticipated debut of Disney+ hit a roadblock this morning for some users in Canada, as the error message “Unable to connect to Disney+” showed up.
“There seems to be an issue connecting to the Disney+ service. Please try again later if the issue persists,” it reads.
For us, we were able to stream content fine, but creating a Disney+ profile was not possible as of this morning.
Disney responded on Twitter regarding the outage, saying, “The consumer demand for Disney+ has exceeded our high expectations. We are working to quickly resolve the current user issue. We appreciate your patience.”
The consumer demand for Disney+ has exceeded our high expectations. We are working to quickly resolve the current user issue. We appreciate your patience.
— Disney+ Help (@DisneyPlusHelp) November 12, 2019
Is Disney+ working for you right now?
Click here to sign up for Disney+ in Canada—there’s an included 7-day trial period. After, it’ll cost $8.99 CAD per month or $89.99 per year.