A number of iPhone 12 users have been experiencing problems charging their devices wirelessly when using certain Qi-certified chargers and today, Apple has said that the company is aware of the issue and is already working on a fix, 9to5Mac is reporting.
Users who are having 12 wireless charging problems say that restarting the phone solves the problem temporarily, but it returns within a day or so. Updating devices to the latest iOS beta also does not seem to resolve the issue.
In response to a query from an iPhone 12 user in an online chat session, here’s what Apple support said:
Reader: What is the issue with the iPhone 12 Pro Max charging? One day it will charge wirelessly ok, the next day it won’t. After hard reboot, it will charge. On your Apple forums, 700 people have same issue.
Apple: Ok, I do understand your concern We are working on this and it will be resolved in upcoming days.
Reader: So Apple knows that this is an issue?
Apple: Yes we have been going through the issues which customers are facing […] It will be resolved soon.
Looks like it won’t be long before Apple rolls out a software update to fix the iPhone 12 wireless charging problem.