While Apple quickly issued a fix for unresponsive screens for iPhone X users in cold weather, it appears there is no fix in sight for some iPhone 8 Plus owners, dealing with a similar issue.

iPhone in Canada reader Raymond points us to his 256GB iPhone 8 Plus which has been dealing with an unresponsive Home screen issue. He says Apple Support and retail store staff “are not offering any help at all”, with his iPhone 8 Plus which he has owned since the September launch.

An Apple Communities thread on the issue spans six pages long, full of other iPhone 8 Plus users dealing with this unresponsive Home screen issue. Users note the Home screen will become unresponsive to taps, swipes and 3D Touch actions, however Control Center and Notification Center remains functional.

Some have tried fixes such as restoring or resetting their device, only to see the issue re-occur shortly afterwards.

Are you dealing with an unresponsive iPhone 8 Plus Home screen? What fixes have you tried?