Macs purchased in Australia and New Zealand are now covered under Apple’s warranty coverage for up to three years from the original date of purchase, regardless of whether the customer has purchased optional AppleCare+ coverage.
An updated warranty information page for Apple Australia details how the Cupertino company will now provide warranty coverage for Mac for up to 24 months after the limited one-year warrant expires. These changes comply with Australian and New Zealand consumer laws.
Parts that are eligible for repair or replacement under the new policy include the battery, display, RAM, hard drive/SSD, GPU, logic boards, power supply, internal cables, as well as other electronic components. Pretty much every part of a Mac product is covered.
“Our goods come with guarantees that cannot be excluded under Australian consumer law,” reads Apple Australia’s warranty page. “You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”
Apple customers can now inquire about the new coverage at any Apple Store or Apple Authorized Service Provider, although it’s important to keep in mind that not all employees might know about this new policy – it became effective yesterday, December 13.