Shaw is set to increase the price of select Internet, TV and phone plans, as of June 1, 2018. The company posted the note on its online community yesterday, in a bid to notify customer ahead of price hikes.
According to the Rate Adjustment FAQ, Shaw explains “Starting June 1, 2018, rates will increase on select residential Internet, TV, and Phone plans. Customers will receive advanced notification of the rate change through their monthly invoice.”
The company goes on to explain, “Canadians are using the Internet more and viewing more TV shows and movies on more devices than ever before. As a leading communications provider, we are committed to giving our customers more access to the leading content and technology they want—now and into the future.”
As for justifying why rates are increasing, Shaw says it is happening so they can “continue providing the same exceptional connectivity and content experience while meeting the evolving needs of our customers as programming costs rise and Internet usage continues to grow.”
Shaw says with Canadians owning more Internet devices and having them connected both in and outside of their home, it adds mean more network capacity is required.
When it comes to increasing TV costs, Shaw blames content producers, who have been passing higher production costs to content providers, as the culprit. Examples cited included high-value shows like Game of Thrones and The Walking Dead, which “can cost between three and eight million dollars per episode.” Also, pro sports leagues are another cause of TV price increases, too.
Shaw doesn’t detail how much prices will be increasing though, only to say “the new prices have been or will be specified within a notification included in your monthly invoice.”
The company began informing customers on the Shaw Support Community as of April 2, 2018.
Internet prices aren’t getting cheaper for Canadians, as last month Rogers increased prices, while Bell increased prices in Ontario and Quebec two days ago.