Zendesk Adds Support for Apple’s Business Chat
More companies can now have conversations with Apple customers in real time via Apple Messages thanks to Zendesk's support for Apple's Business Chat.
Apple to Extend its Business Chat Feature to Shopify Merchants via iMessage
Select merchants are already using the Business Chat feature.
Business Chat for iMessage Launches in Developer Preview
Message icons will appear alongside the names of businesses in Siri, Spotlight searches, and Maps for quick chat.
Apple’s ‘Business Chat’ in iOS 11 to Bring Customer Service via iMessage
Apple is set to release a new feature called Business Chat in a direct bid to compete with customer service messaging platforms like Facebook Messenger and Twitter’s DM support.