CRTC Dismisses Consumer Complaint vs Bell’s Targeted Ad Program
In a ruling issued today, the CRTC dismissed a consumer interest group complaint (PIAC and CAC) about Bell Mobility, Solo Mobile, and Virgin Mobile’s collection and use of customer information for the Relevant Advertising Program (RAP). The reason: the RAP has been withdrawn; hence, the issues raised by the consumer group were moot (via the...
Consumer Groups: Paper Billing Needs to Be “Fixed Now”, Canadians “Cannot Afford to Wait”
The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) issued a response today to the recent decision by the Federal government to introduce legislation to stop telecoms from charging for paper billing. The PIAC and CAC said the agreement the CRTC reached with telecoms to make some exceptions for paper billing...
WIND Mobile, Consumer Groups Applaud New AWS-3 Wireless Spectrum Auction
Earlier this morning Industry Minister James Moore announced the Federal Government has plans to launch the AWS-3 spectrum auction, capable of deploying LTE, while reserving a 30MHz block for wireless startups. WIND Mobile CEO Anthony Lacavera has issued a statement on today’s announcements, applauding Ottawa’s move, saying it will increase competition: "Today's announcement is proof...
Consumer Groups: Rogers, Telus Violating Wireless Code with Non-Refundable Deposits
The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) claim Rogers and Telus are violating the CRTC Wireless Code with their non-refundable deposits. Both groups filed a joint application today to the CRTC challenging both carriers. The two programs in question are the Rogers Next (announced this Feb.) and Telus T-Up (from last...