CCTS
2015-16 CCTS Annual Report: Overall Wireless Complaints Drop Again
CCTS 2015-2015 annual report: Rogers sees 52.5% drop in wireless complaints.
Wireless Complaints Drop, Rogers Sees Biggest Change: CCTS
CCTS released its mid-year report.
CCTS Authorized to Handle TV Service Provider Complaints
CCTS will now be handling TV service provider complains in addition to disputes involving internet, phone and wireless providers.
Customer Overcharged Caught in Crosshairs Between Bell and CRTC
Bell charges customer after contract ends, later issues a refund.
Rogers Sees Biggest Drop in Wireless Complaints: CCTS 2014-15 Report
Wireless service complaints dropped this year and Rogers recorded its biggest improvement in CCTS report.
CRTC Opens Public Hearing for CCTS Mandate Review
The CRTC opens public hearing CCTS mandate review.
CCTS Finally Provides Analysis on How Wireless Code Will Affect Three-Year Contracts
Starting June 3, 2015, Canadian wireless customers with active three-year contracts will be able to walk away without paying early cancellation fee.
CCTS 2014–2015 Mid-Year Report: Wind Mobile Enters Top Three List of Carrier Complaints [u]
For the first time ever, the CCTS released its mid-year report, and we find Wind Mobile among the top three telcos on their complaints list.
CRTC Unveils Draft TV Code, Proposes CCTS as Ombudsman for Complaints
The federal telecom regulator introduced a new code that will force broadcasters to provide clearer information to their customers.
CCTS 2013-14 Annual Report: Bell, Rogers See Over 50% of Wireless Complaints Again
The CCTS has released their 2013-2014 annual report.
Bell Tops Wireless Complaints, Followed by Rogers, Fido in 2013-14: CCTS
The CCTS annual report for 2013-2014 has revealed wireless carriers with the most complaints.
Got a Wireless Complaint? Just Call the CCTS
If you have a wireless complaint, the the federal Commissioner for Complaints for Telecommunications Services (CCTS) is there to help.