Apple’s ‘Business Chat’ in iOS 11 to Bring Customer Service via iMessage
Apple is set to release a new feature called Business Chat in a direct bid to compete with customer service messaging platforms like Facebook Messenger and Twitter’s DM support.
Rogers CEO Joe Natale Boosting Efforts to Improve Customer Service
Joe Natale made it clear he will make customer service his top priority.
New Rogers CEO Joe Natale Making Customer Service a Top Priority
Joe Natale made it clear he will make customer service his top priority.
Rogers Launches EnRoute Technician Tracking Service in New Brunswick
Rogers Communications launched a new tool in New Brunswick called Rogers EnRoute.
Telus Announces ‘Expect More’ Platform, Looks to Set Themselves Apart From Competitors
Telus announced a new platform called “Expect More,” which is inviting Canadians to expect more out of their telcos.
Rogers Rebranding Strategy Places Focus on Customers, Revises Logo [PIC]
Rogers Communications has unveiled a new rebranding strategy that is fundamentally focused at serving their customers.
TD Bank Starts Offering Customer Service via SMS in Canada
TD Bank has announced the launch of customer service through SMS in Canada.
Canadian Wireless Carriers Are Focused on Improving Customer Service and Network Quality
Wireless carriers in Canada are constantly competing for your business, however, this has little to do with offering you the best or lowest prices.
