Shaw Communications Offering Buyout Program to 6,500 Employees
Shaw Communications is offering buyouts to approximately half of its work force in the midst of a "total business transformation."
WhatsApp to Offer Verified Accounts to Businesses for Customer Support
The company is currently experimenting with verified accounts for businesses on its platform.
Customer Support Reps Can Now Respond to App Store Reviews
Apple has recently added a new Customer Support role to iTunes Connect.
Users Furious Over Jawbone’s Poor Customer Support
The fitness wristband maker's customer support has completely faltered during the past few years.