desjardins

Desjardins Launches Omni Mobile App for iOS and Android

Lévis, Quebec-based Desjardins has announced the launch of its new Omni mobile app, which gives employees a quick and easy way to access retirement savings plans and manage group benefits. Formerly known as Claim 360°, the rebrand of the app to Omni for iOS and Android, offers employees a streamlined process to submit health claims,...

Desjardins Increases Tap Payment Limit on Desjardins Terminals Due to COVID-19

Montreal-based Desjardins has announced an increase to contactless payment limits on its terminals for customers, as part of "preventive measures to help limit the spread of coronavirus." The cooperative financial group says the measure is in response to the federal government’s recommendations to combat the COVID-19 pandemic. Desjardins terminals will see tap payments now work...

Desjardins Data Breach Affected 4.2 Million Customers, Higher Than Expected

Back in June, Desjardins disclosed a data breach affected over 2.9 million customers, but now it appears that number is much higher. Desjardins says the Sûreté du Québec--the province's police force--informed the company on October 31 the privacy breach has "affected the data of 4.2 million individual caisse members who do their banking with Desjardins...

Over 2.9 Million Desjardins Customers Affected by Personal Info Leak

Quebec-based financial institution, Desjardins, has announced a data leak affecting over 2.9 million members. According to a Desjardins press release, Laval police approached the financial institution last week of the data leak, informing them personal data from 2.7 million individual members and 173,000 business members were leaked through "unauthorized and illegal use of our internal...

Distracted Driving is Second Largest Risk Factor for Drivers in P.E.I

According to a new survey from Desjardins, distracted driving ranks as the second-largest risk factor for drivers among the residents of P.E.I. Distracted driving goes beyond the use of smartphones and technology in the car, to eating and other passengers. These risks are still not being clearly recognized by drivers. Across Canada, one in every...

Desjardins Fixes Mobile Deposit Bug for iPhone Users in Latest Update

Desjardins for iOS has been updated today to add the ability to personalize the app’s home page, and address the cooperative financial group’s mobile deposit feature. Members can now customize the app’s home page to show accounts of their choosing to the favourites section. Also, Desjardins says “we’ve applied a patch to the mobile deposit...

Desjardins Update Fixes Freezing Apple Watch App in iOS 11

Desjardins has released a minor update for their iOS app, which fixes their watchOS app from freezing for Apple Watch users. Aside from this update addressing the bug in iOS 11, no other features are included. The Desjardins iOS app was updated to version 4.0 two months ago, which came with a new design and...

Desjardins for iOS Gets New Redesign and Navigation

Desjardins banking customers now have a new iOS app, as the latter has reached version 4.0. According to the company customers can now “Enjoy an enhanced mobile experience with a streamlined design, revamped account overview and smoother, more intuitive navigation."   According to recent reviews in iTunes, most people are enjoying this latest version of...

Desjardins Apple Pay Launch Timeline Now in the “Coming Weeks”

Just a week ago Desjardins announced on its Twitter account Apple Pay would be “coming soon”, but now it has clarified the timeline to say the mobile wallet will be here in the “coming weeks”, in its replies to customers in French on Twitter. The financial institution’s website for Mobile Payment Solutions now lists Apple...

Desjardins Apple Pay Support “Coming Soon”

Desjardins has announced this morning on Twitter, Apple Pay is coming soon, and customers should “keep an eye out for details." Last week, Desjardins for iOS was updated with Touch ID, and at the time, iPhone in Canada readers had noted they were already getting terms and conditions when trying to add a Visa card...

Desjardins for iOS Updated with Touch ID for Logins

Buried beneath iPhone 7 keynote announcements was a major update to Desjardins for iOS. The mobile services app for iOS users finally received support for Touch ID to login, instead of using your username and password. Most banking apps now support Touch ID (well, except for TD Canada Trust, smh) as an alternate login method,...

Desjardins for iOS Gains Mobile Cheque Deposit, 3D Touch Support

Quebec financial institution Desjardins has updated their iOS app with mobile cheque deposit, to allow customers to use their device cameras to deposit cheques. Also new is 3D Touch support for iPhone 6s users, to quickly gain access to the app’s logon page, InstaBalance, and Hop ’n S@ve, their instant savings tool, plus ATM locator....