Outages

Rogers Explains How a Piece of Code Took Down its Entire Network

The Canadian Radio-television and Telecommunications Commission (CRTC) had lots of questions for Rogers over the network outage earlier this month that took out cellphone and internet service in the country. Rogers responded to these questions in a detailed submission, and Canada's telecom regulator made these documents public in a redacted form last week. As part...

Telus and Bell Offered to Take on Rogers Customers During Nationwide Outage

Rogers has responded to the flurry of questions the Canadian Radio-television and Telecommunications Commission (CRTC) had over the network outage earlier this month that took millions of Canadians offline — reports The Globe and Mail. On early July 8, a massive breakdown took out the majority of Rogers's wireless, wireline, and internet networks. The outage...

Rogers Explains What Caused its Network Outage: A Maintenance Update

Rogers has detailed what caused its nationwide network outage yesterday, according to its CEO in an shared this afternoon: I also want to share what we know about what happened yesterday. We now believe we’ve narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of […]