Public Mobile

Public Mobile Adds Free Mobile Klinik Rewards

Telus-owned Public Mobile has announced some free rewards that can be redeemed at Telus-owned Mobile Klinik stores. Public Mobile says as of April 9, customers can redeem two new rewards at no cost at Mobile Klinik stores. These rewards will be found in the Public Points rewards catalogue, available now: $130 Discount on CPO and...

iMessage/FaceTime on Public Mobile Not Working? Fix Coming

If you are on Telus-owned Public Mobile and you’re having issues with Apple’s iMessage and FaceTime on the iPhone, the company announced on Tuesday afternoon that a fix is coming. "We are aware that some of you are currently unable to successfully use iMessage and or FaceTime features, and we understand how frustrating this can...

Public Mobile Revamps Plans, Ends Canada-US Promos

Last week, we told you Telus-owned Public Mobile had set an end date for its Canada-US promo plans for April 9, and as expected, we’re seeing the carrier revamp its plans as of today. The $34/50GB 5G plan has remained, but today brings back the $40/75GB 5G plan but without U.S. data roaming like before....

Public Mobile’s Canada-US Promo Plans are Ending Next Week

Telus-owned Public Mobile has updated its website on Friday to indicate an end date for its Canada-US talk, text and data promo plans. These Canada-US plans were in response to ongoing plans introduced by Quebecor’s Freedom Mobile. We already saw Public Mobile remove the U.S. portion of its $34/50GB plan (that matched Freedom temporarily) and...

Public Mobile Opens $29/20GB Plan to All, Axes $40/75GB CAN-US

Telus-owned Public Mobile continues to tweak its plans for new and existing customers, with the latest change coming to its $29/20GB 4G LTE offering. Last month, we told you the $29/20GB 4G LTE plan expanded outside Quebec for the first time, made available to new customers across Canada. But the problem was this plan was...

Public Mobile Starts Giving Out 240GB Bonus Data for ‘Loyalty’

Telus-owned Public Mobile has started giving out up to 240GB of bonus data to select customers, as part of the company’s promise for axing its legacy rewards program. iPhone in Canada readers let us know they were notified by text message this morning, with Public Mobile says they are here “delivering on our promise." The...

Public Mobile’s App is Finally Easier to Use in Latest Update

Telus-owned prepaid brand, Public Mobile, has updated its mobile app to make it easier to use for all customers, finally. The Public Mobile app on iOS and Android is essentially a web wrapper for the company’s website, but the latest update looks to have debuted a better design and improved functionality, “for a better user...

Public Mobile Users Protest Rewards Cut with CCTS Complaints

Telus-owned Public Mobile announced last week its legacy rewards program was coming to end, starting in May. All existing users on the old rewards program will be transitioned over to the newest Public Points program. Since covering this story, Public Mobile customers have ramped up their frustration over the ending of the old rewards program,...

Public Mobile Users Upset as Old Rewards End, Despite Data Bonus Gift

Telus-owned prepaid brand Public Mobile announced this week its legacy rewards program is coming to an end in May. Customers are being informed of the change by text message and email by March 8, 2024. The text message reads, "Public Mobile here. We're making changes to our rewards program and these changes impact you. Starting...

Fido Offers $29 ‘Winback’ Plan to Public Mobile Switchers

With Telus-owned Public Mobile recently offering a $34/50GB 5G Canada-US plan, many jumped on this promo as the latter was the first of the ‘Big 3’ to match Freedom Mobile’s identical offer. The short-lived $34/50GB Canada-US plan also saw Fido customers jump ship to Public Mobile, and now some of them are being contacted by...

Public Mobile to End its Old Rewards Program in May

Telus-owned Public Mobile has announced it plans to end its old Rewards program and shift all customers to its newer Public Points program, beginning in May. Public Mobile says it will send an email to inform customers on the old rewards program about how the transition will take place. Batches of emails will be sent...

Public Mobile Launches $39/60GB Canada-US Plan

Telus-owned Public Mobile has ended its $34/50GB 5G Canada-USA plan, and we did not see the company extend the promo beyond yesterday’s final day. But on Tuesday, Public Mobile has debuted a new Canada-US plan, in the form of a $39 plan with 60GB of 5G data. That’s $5 more per month with 10GB of...