Refund Claims

Samsung Officially Recalls Replacement Note 7; Offers $100 Off Next Phone

The US Consumer Product Safety Commission (CPSC) and Samsung have today officially recalled the replaced Galaxy Note 7 devices, stating that 23 complaints of overheating Note 7 phones have been received after the initial Note 7 recall (via Business Insider). CPSC has announced that all Galaxy Note 7 phones are being recalled, including those sold after September...

Is Apple Making Refund Claims as Hard as Possible?

In a new blog post, Jonathan Zdziarski has shared his recent experience in claiming a refund from Apple, against a repair he had paid to have made a few years back but was later covered as a recall item from Apple. However, he now believes that Apple may have joined the ranks of big companies with recalls...