tech support

Apple has dominated the top spot in Laptop Mag's annual tech support rankings for the past few years and that hasn't changed this year either. The Cupertino giant has topped the magazine’s Tech Support Showdown 2019 rankings for having customer support agents that are among the fastest and most knowledgeable in the business. Every year, the...

While it's no secret that Apple manufactures some pretty expensive products, especially their line up premium MacBooks, it's important to look at the benefit from paying such an amount: the best reliability and tech support. Every year, Consumer Reports runs a survey with its subscribers, asking their opinions on everything from electronics to cars, appliances...

In a decision that increases account security while sacrificing usability, Apple has changed its online technical support and service coverage monitoring tool to show information relating only to the products a user has registered through Apple ID, according to a report from MacRumors.   Apple has decided to remove the Support Profiles section from its […]

Apple provides by far the best computer tech support, Consumer Reports (via AppleInsider) has found after surveying more than 3,200 computer users. As it turns out, Apple's tech support is "the most effective of any computer brand's", as with Windows PCs there is only a 50% chance of tech support helping you out. Consumer Reports...