Telecom

Researchers to Report Misleading Sales Practices by Canadian Telcos to CRTC

Led by Professor Mary Cavanagh, a team of three Ottawa University law students, Sean Grassie, Kristianne Anor, and Tara Hristov, has paid around 36 visits to cellphone retailers in the past few weeks posing as mystery shoppers with a sole mission to test the consumer experience at the cell phone counter. Image credit: CBC News According to CBC News, the team...

Ontario MPP: Door-to-Door Telecom Sales Must Come to an End

According to a new report from CBC News, an Ontario MPP strongly suggests that the province should introduce a new ban on door-to-door sales of telecom services. Liberal MPP Yvan Baker recently introduced a private bill that banned the door-to-door sales of water heaters, air conditioners, furnaces and water treatment systems. Baker is at it again, but...

Canadians Could See Cheaper Wireless Plans After NAFTA Negotiations

According to a new report from Global News, Canadians could see cheaper wireless cellphone plans following NAFTA negotiations. One of the Trump Administration's proposals for the renegotiation aims to make it easier for telecoms in the United States to do business in Canada. In a statement Walid Hejazi, a professor with the Rotman School of...

Over Half a Million Canadians Cut Their Landline Phone Service Last Year

According to a report from the Financial Post, the most recent quarterly reports from Canada's leading telecom companies showed that they lost over 500,000 landline phone customers last year. If you take smaller carriers into account the number increases to about 636,000 customers. Convergence Consulting Group estimates that the numbers will drop by the same...

Federal Privacy Law Faces Challenges In Canada

Currently, Canadian wireless carriers and other companies can be asked to share a customer’s private data with the government without the need for a warrant. In 2011, the Canadian Wireless Telecommunications Association said its members received a total of 1.2 million requests in one year, and disclosed information about 780,000 customers. Chris Parsons, a Canadian...