telus

Telus Commits $10 Billion to Network Expansion in Quebec

Telus has announced a significant investment exceeding $10 billion to expand and enhance its network infrastructure and operations in Quebec over the next five years. This plan is part of a broader commitment to invest $73 billion across Canada by 2028 to develop infrastructure, improve sustainability, and advance network technology. "At Telus, we know that...

Telus to Invest $17 Billion in B.C. to Expand Networks and More

Telus has announced an investment of $17 billion to expand and improve its network infrastructure and operations across B.C. over the next five years. The investment is part of a larger commitment to invest $73 billion across Canada by 2028 to enhance infrastructure, sustainability, and network technology. "At Telus, we know that a reliable and...

Telus CEO Picks Salary in Company Shares Instead of Cash

Yesterday, Telus reported its Q1 earnings, seeing customer growth year-over-year, due to high demand for mobility and fixed services. Telus saw 45,000 net mobile phone additions, while mobile network revenue and fixed data services increased 2.9% and 2.7% respectively. There are now over 9.8 million mobile phone subscribers. The company’s net income was at $140...

Telus Launches AI Chatbot Powered by ChatGPT

Telus has introduced a new generative AI customer support tool on Telus.com, a partnership with Fuel iX and Microsoft OpenAI Service, with the latter bringing access to ChatGPT. This new generative AI support tool has successfully handled over 50,000 customer queries, improving information accessibility by 28% compared to traditional site searches, says Telus, noting it...

Telus CEO’s $21 Million Pay Faces ‘No’ Vote by Proxy Advisor Firm

Telus CEO Darren Entwistle has reclaimed his title as the highest-paid telecom executive in Canada, and now a proxy advisor firm is arguing against his massive pay day. In 2023, Entwistle received $21.06 million, a substantial increase from previous years. This figure included a $1.6 million salary and a $1.32 million cash bonus, with the...

Telus, Rogers Increase Data to 200GB on Most Expensive Plans

It looks like the ‘Big 3’ are in the process of revamping their premium wireless plans, with both Telus and Rogers increasing data buckets to 200GB. Telus has increased data to 200GB on its $80 and $100/month plans, while both also include Disney+ free for 12 months. Here’s what’s available as of writing: $60/60GB -...

Quebecor Axes Manitoba Plans, Blames CRTC Telus Decision

Quebecor says it is disappointed following a CRTC arbitration decision made today, regarding the access rates it must pay to Telus under the Mobile Virtual Network Operator (MVNO) regime. "We are surprised that the CRTC wants to limit the choices of Canadians who would like to enjoy innovative new wireless plans at better prices,” said...

Telus Debuts Android Offer: Buy One, Plant One for Earth Month

Telus has unveiled a new environmental offer, "Buy One, Plant One," aimed at adding to reforestation efforts during Earth Month, when customers buy an Android device. From April 18 through May 16, Telus pledges to plant a tree for each new or certified pre-owned Android device purchased by new, returning, or business customers, committing to...

Rogers, Telus, Bell CEOs Tell MPs Prices are Going Down

Remember when the CEOs of Rogers, Telus and Bell were summoned to Ottawa to explain to Members of Parliament why wireless prices were increasing? Well, the meeting took place with the House of Commons industry committee on Monday. Instead of showing up in person, the CEOs of the ‘Big 3’ attended virtually, to explain what’s...

Koodo Price Increase Coming for $29 Black Friday Plan

Last fall, Telus-owned Koodo debuted some Black Friday plans alongside its rivals, including a $29 per month plan with 30GB of data. Four months later, Koodo has notified customers of a price increase already on this $29 plan, according to info obtained by iPhone in Canada. Koodo noted an update on customer billing statements, noting...

Rogers, Telus and Bell CEOs Summoned to Testify in Front of MPs

Earlier this week, a report from the Competition Bureau said some cell plans were costlier after the Rogers-Shaw merger. This story also mentioned a plan by the federal NDP to summon the executives of the ‘Big 3’ telcos in Canada to speak on phone pricing and affordability. Now, on Wednesday, in a unanimous vote, Members...

Telus and Cisco Unveil 5G Wi-Fi Solution for Automakers

Cisco and Telus have announced the introduction of new 5G capabilities for connected cars in North America, making the announcement at Mobile World Congress. The IoT Control Center from Telus and Cisco, is set to introduce features aimed at improving the driver user experience. This includes new 5G capabilities and subscription Wi-Fi services that car...