Vaccine Appointment Bookings

Telus Outsourced B.C. Vaccine Call Centres to Debt Collection Agency, Says Report

Upon looking into Telus' handling of its government contract for establishing and operating call centres in British Columbia for the booking of COVID-19 vaccine appointments, PressProgress procured emails and employment documents proving Telus farmed its duties out to CBV Collections, a debt collection agency out of Burnaby. Telus botched last month's rollout of B.C.'s vaccine appointment...