I once again have an Apple Watch. You may recall I had to return mine to Apple after it stopped working. Well, it’s finally back, but the entire process didn’t feel very Apple like.
So yes, Apple decided to simply replace my Apple Watch Sport instead of fixing it. That’s sort of what I was told when I brought it in to my Apple Store and spoke with the Genius, and that’s great. But what has soured this Apple experience for me compared to others, is the length of time it took.
When I brought it in – on a Saturday morning – I was told the turn around time would be 3-5 business days. The Genius told me I’d have it back the following Monday at the VERY latest. So a week goes by, and then the following Monday afternoon I call to find out what’s going on. I did the same thing Tuesday, and Wednesday and got the same answer each day.
It was sent to Apple for repair and we don’t know how long it’s going to be.
Normally this wouldn’t bother me, but when you’re told a week at the very latest, and it’s going on two weeks, it becomes a little frustrating. So Thursday I finally get an email saying my ‘Replacement’ Apple watch is ready for pickup. When I picked it up, I did ask if they knew why the delay, but they didn’t know.
So while I’m excited to have a new Apple Watch that not only works, has no scratch on the screen and no scratches on the bezel, I just feel the turn around time for a replacement watch was incredibly slow. Ok, so there may have been supply constraints, and they may have tried to fix it first. I don’t know, but in my experience, when Apple says 3-5 days, it’s always been 3-5 days.
Getting back to my watch, as you saw in the video, or may have seen on the thumbnail picture, I am going to test out a case for my Apple Watch. I know, I shudder just thinking about it. I picked up the Spigen Tough Armor. I decided to try it because it also has a built in screen shield. I can’t tell you how worried I am about scratching the screen again.
Some initial thoughts, the case makes the Apple Watch look like a tank. It really takes away from the look of the Apple Watch. The extra screen protection is nice, but there have been a few times the screen shield has made the touch screen less responsive. So it’s definitely not perfect, but I do feel the watch is better protected.
I’m going to use it for another week or so, and then I’ll have my final review. So stay tuned. In the meantime, are you using any protection on your Apple Watch? Do you think it’s worth it? Let me know in the comments.