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Early Fido $57 Unlimited Plan Adopters Must Contact Fido for 2GB Update

If you happened to jump on Fido’s popular $57 unlimited promo plan (recently extended to Jan. 2013) before Friday’s update which upped the data plan to 2GB, you will be required to contact Fido to get that additional gigabyte added to your plan. Fido’s data bucket increased when Koodo added 2GB to their similar unlimited plan on Friday (Virgin Mobile followed suit the next day).

Some customers assumed the 2GB would be automatically added to plans but that is not the case. We reached out to Fido for clarification and here’s what they told us:

Fido customers who signed up for the $57 plan before Friday have 1 GB of data. If they want their data increased, customers should reach out to @FidoSolutions on Twitter, or use the live chat function on fido.ca/contactus to inquire about increasing their data to 2GB.

So if you haven’t contacted Fido yet, call, chat or tweet them for your extra gig of data.

Founder and Editor-in-Chief of iPhoneinCanada.ca. Follow me on Twitter, and @iPhoneinCanada, and on Google+.

  • Math

    Does this apply to new contract with a. Iphone subsiste? Fido told me it does notre apply to iphone, only lower price phone. Thanks!

  • http://www.iphoneincanada.ca Gary

    No because the plan only offers two years.

  • Lhx3

    That is silly! One would think that the upgrade would have been “generously” and automatically offered to customers who have taken the plan before the data upgrade as a thank you gesture for customer’s loyalty. I for one would have been impressed to receive an extra Gb of data for free without having to do anything. At the end of the day, it would not cost much to the company but could go a long way with their client’s loyalty.