Telus-owned Public Mobile has axed its 3G plans, leaving only 4G and 5G plans. The move matches what Bell-owned Lucky Mobile did last week, as we first told you about. Here are the plans as of writing on Public Mobile’s website for 4G as of writing: $15 Canada talk and international text $21/3GB ($19 on...
The Commission for Complaints for Telecom-television Services (CCTS) has released its 2023-24 Mid-Year Report, revealing a 43% spike in customer complaints between August 1, 2023, and January 31, 2024. "This substantial increase in complaints from telecom and TV customers is concerning”, states Howard Maker, Commissioner and CEO of the CCTS, in a statement to iPhone...
Quebecor says it is disappointed following a CRTC arbitration decision made today, regarding the access rates it must pay to Telus under the Mobile Virtual Network Operator (MVNO) regime. "We are surprised that the CRTC wants to limit the choices of Canadians who would like to enjoy innovative new wireless plans at better prices,” said...
Telus-owned prepaid brand Public Mobile continues to tweak its plans, now bringing back its $29/20GB plan. Earlier this month, Public Mobile revamped its plans and changed its $29/20GB plan down to just 10GB of data. But today, the company has brought this plan back to 20GB of data, available to all customers again (at one...
Telus-owned Public Mobile has seen some customers jump ship from the company, after it announced it was ending its legacy rewards program, instead shifting everyone over to the new Public Points program. Now, some customers that left Public Mobile are receiving some ‘winback’ offers to lure them back to the company. But the one deal...
Telus-owned Koodo continues to give out free data to select customers, notifying them of the special freebie via text message. According to text messages sent out yesterday, Koodo says the free data is because summer is around the corner and they want customers to see this year as “your best summer yet!”. “To thank you...
Telus has unveiled a new environmental offer, "Buy One, Plant One," aimed at adding to reforestation efforts during Earth Month, when customers buy an Android device. From April 18 through May 16, Telus pledges to plant a tree for each new or certified pre-owned Android device purchased by new, returning, or business customers, committing to...
Koodo and Virgin Plus have launched a new promo plan that’s offering 75GB of 5G speed data. All flanker brands continue to keep tweaking their plans. Just last week Koodo had plans starting at $40 with 10GB data, but that has since disappeared, along with its $45/20GB, $50/40GB and $55/60GB promo plans. Virgin has eliminated...
Telus-owned Public Mobile has announced some free rewards that can be redeemed at Telus-owned Mobile Klinik stores. Public Mobile says as of April 9, customers can redeem two new rewards at no cost at Mobile Klinik stores. These rewards will be found in the Public Points rewards catalogue, available now: $130 Discount on CPO and...
Looks like all wireless carriers and their flanker brands are re-working their plans, and now Fido has joined the mix. Just over a week ago Fido was only showing a $34/50GB plan, but now that has been modified as two other plans are now part of the matrix. Here’s what’s available now: $34/20GB 4G $44/50GB...
If you are on Telus-owned Public Mobile and you’re having issues with Apple’s iMessage and FaceTime on the iPhone, the company announced on Tuesday afternoon that a fix is coming. "We are aware that some of you are currently unable to successfully use iMessage and or FaceTime features, and we understand how frustrating this can...
With Telus-owned Public Mobile set to end its legacy rewards program next month, customers upset with the change have been sending in complaints to the Commission for Complaints for Telecom-television Services (CCTS). The CCTS confirmed with iPhone in Canada that it has been seeing complaints related to the new Public Points program since the beginning...
