Rogers

South Simcoe Police have become the latest force in Ontario to sound the alarm on a telecom scam that's leaving people stuck with thousands of dollars in charges for devices they no longer have. The warning, issued Monday, covers Innisfil and Bradford, and follows up on a similar alert the service put out back in...

A Toronto couple spent four days on hold, in chat, and in Rogers stores trying to cancel a $140 CAD internet plan, according to the Toronto Star. Sarah Brooks and Nick Williams were moving into a new house in the Junction and figured cancelling Brooks' condo internet would take a day. Instead they hit dropped...

The saga of Toronto Tempo guard Marina Mabrey and her unstable Rogers home internet just took a turn, and Bell is the one making the play. Yesterday, Bell slid into her mentions on X with an offer: "Hey @mmabrey1, we want to put an offer on the table. Let's connect. 🏀" Bell shared a poster...

The Eastern Ontario Regional Network and Rogers have wrapped up the $300 million EORN Cell Gap Project, bringing 5G coverage to communities, roadways, and First Nations across eastern Ontario. Federal, provincial, and municipal leaders met today in Rockland, Ontario to announce the final rollout. The public-private partnership was paid for by a mix of government...

A B.C. woman is out thousands of dollars after falling for a cell phone delivery scam, and her story is a warning for other Rogers customers and cellphone users in general, according to a Global News Consumer Matters report. The Canadian Anti-Fraud Centre says these scams are spreading fast. "So far, in the first six...

Toronto Tempo guard Marina Mabrey is getting a quick lesson about Canadian telecom as her struggles with home internet left her unable to watch the end of a crucial WNBA matchup. The basketball star took to social media to vent about her Rogers connection, posting on X: "Someone please help me with Rogers WiFi. It...

Vandals cut a Rogers fibre line in Richmond, B.C., and it has knocked out internet, TV, and home phone service for people in the area between Bridgeport Road and Westminster Highway, plus some nearby neighbourhoods. Rogers says the cut was on purpose, while saying the damaged line runs along the CN Rail tracks in the...

Rogers Bank is making major changes to its credit card rewards program, including the removal of its popular 1.5x redemption bonus for Rogers, Fido, and Shaw services. According to an update on the Rogers Bank website (the legal fine print), the changes will take effect on November 18, 2026. Under the new rules, cash back...

The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that it has denied an application from Ztar Mobile asking to force Rogers to restore access to its phone number porting system. Ztar Mobile has sold cellphone services to Canadians since 2004 under brands like Good2Go Mobile, SpeakOut Wireless, and Ztar Mobile. Because Ztar does not...

The Canadian Radio-television and Telecommunications Commission (CRTC) has dismissed several procedural demands made by Bell, Rogers and Telus. The telecoms attempted to change the process of a major case examining whether setup and device charges violate national rules designed to lower switching costs for consumers. The regulator launched the investigation after finding that newly added...

Fido customers using iPhones are reporting widespread disruptions with RCS messaging, leaving many unable to send advanced text messages to Android users. Numerous subscribers noticed their data-based texting features suddenly stopped working, leaving their device status stuck on "Waiting for Activation," according to numerous iPhone in Canada users on Thursday. The issue prevents iPhone users...

We’re into the first week of August so let’s take a look at what the plans are from Fido, Virgin Plus and Koodo compared to last month. With summer slowly coming to a close (say it ain't so!), there aren’t many changes this month as expected. Here are plans from Fido, Virgin Plus and Koodo...