Dear Steve and Ted: Canadians are Outraged

The Rogers iPhone 3G data/voice plan announcement internet blowback is still going strong. If you thought Canadians were indignant yesterday, well that anger is still chugging along. Internet forums are amuck with endless tirades and rants from large numbers of Canadians now strongly considering a boycott of the iPhone 3G.

Enter Stage Left: www.RuinediPhone.com

One particular website that caught my attention immediately was www.f***yourogers.com. The site has been changed to a more appropriate name for media coverage, www.ruinediphone.com. James Hallen is the creator of the website and his goal is to collect 10,000 signatures (8700 at the time of this writing this post–almost there!), which along with 1000′s of comments will be printed and delivered to Rogers HQ on July 11th.

It is astonishing that in roughly 48 hours the www.ruinediphone.com has made it onto the front page of Digg (multiple times actually), plus it’s been peppered into almost every single internet forum that’s iPhone related (including the iPhoneinCanada.ca Forums – stop lurking, and click here to register! Voice your opinion today!). Here is a snipped of James’ open letter to Steve Jobs:

To our great disappointment, Rogers Communications Inc. has announced VERY unfair rates in comparison to AT&T in the United States and to other authorized wireless service providers around the world. As a result, a consumer movement was born yesterday (June 27th) in protest against these rates.

Nearly 6,000 people have signed an online petition to help make a difference and the list is growing rapidly. In the last 48 hours, the website has had 40,000 unique visitors from around the world supporting Canadian consumers. There are a vast number of Canadians that would take the opportunity to buy an iPhone at $199CAD but these new plans have put it out of reach for many.

Want to express your feelings? Sign the petition here!

The Major Media Outlet Snowball is Starting…

So far, only a handful of major media outlets are picking up on the iPhone 3G outrage. The Globe and Mail’s Report on Business has the following quote in this article that sums up our wireless industry in a nutshell:

Rogers has decided to charge iPhone users a premium to use the coveted devices, said Info-Tech Research Group senior analyst Michelle Warren.

“These rates are just another indicator that Canadian cellphone rates are really high and that essentially the carriers feel like they can charge whatever they like,” she said. “Rates should be going down, they shouldn’t be going up, and these are expensive rates.”

But the single largest US media coverage so far has come from CNET’s assessment of the current Rogers iPhone 3G PR nightmare:

In its press release, Rogers does provide a convenient chart to gauge your data usage–apparently, 2G amounts to 16,000 Web pages (who knew?)–but we don’t approve of such an arrangement at all. The iPhone’s Web browser is one of its top attractions, particularly on a 3G network, and asking users to limit their data certainly isn’t putting the “Internet in your pocket.” Rogers is offering unlimited Wi-Fi access at all Rogers and Fido hotspots, but that in itself is limiting if you have to be in one place.

What’s more, the data restrictions aren’t the half of it. While AT&T’s cheapest iPhone 3G service plan ($69 per month) includes 450 anytime minutes, the cheapest Rogers plan (the one with 400MB of data) only gets 150 anytime minutes. Ouch. Similarly Rogers’ most expensive plan includes only 800 anytime minutes while AT&T’s priciest plan ($129 per month) includes unlimited anytime minutes. Double ouch.

Come on, Rogers, you have to give your customers a little more. Especially when your contracts run three years.

I can only see the negative press to continue as the days go on. However, Rogers owns a majority of news outlets in this country, so it would be hard pressed to hear negative publicity coming from within. The Globe and Mail is owned by Bell so expect a few more jabs coming our way.

You can take a stand against these outrageous iPhone 3G voice/data prices by speaking with not your mind–but your wallet. At the end of the day, money talks and it will be interesting to see what the quarterly financial reports will be like the next quarter. Shareholders definitely have a stronger voice than we do, ya know! ;)

I’ve never really asked this on the blog yet, but were you intending on buying the iPhone 3G, but changed your mind after hearing about the voice/data plans? Anyone out there still going to take the plunge regardless of price? Let’s hear your thoughts in the comments!

*note: first time comments will be held in moderation, so please be patient. Thanks!**

TalkCast Tonight: Expect Irate Canadians to Call In (that is if there isn’t another TalkCast SNAFU)

Be sure to listen in on tonight’s iPhoneinCanada.ca TalkCast to express your thoughts on the Rogers iPhone 3G voice/data plans. One lucky winner will receive a FREE invisibleSHIELD for their first generation iPhone, thanks to our sponsor Zagg.com!

If you haven’t heard of the invisibleSHIELD, read my review here. It’s a must for your iPhone, and comes with a lifetime warranty and free shipping. Pre-order for your iPhone 3G and you will save 20% off your order! It will only be valid for a limited time, so don’t delay!

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Founder and Editor-in-Chief of iPhoneinCanada.ca. Follow @iPhoneinCanada and on Google+. Click here to save 20% OFF at ZAGG.com with coupon 'iphoneinca'!

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  • Cosmo

    My Bell contract has expired like 3 months ago. I’m a free agent. I was anxiously waiting for the iPhone and, thus, was going to switch to Rogers for the iPhone (as were many I’m sure). But it’s obscene what Rogers is asking us to pay and they are barking up the wrong tree if they think I am enticed. If Rogers has a change of heart because Canadians don’t like it up the ___ and decide to offer a reasonable unlimited plan, I am in.

  • Cosmo

    My Bell contract has expired like 3 months ago. I’m a free agent. I was anxiously waiting for the iPhone and, thus, was going to switch to Rogers for the iPhone (as were many I’m sure). But it’s obscene what Rogers is asking us to pay and they are barking up the wrong tree if they think I am enticed. If Rogers has a change of heart because Canadians don’t like it up the ___ and decide to offer a reasonable unlimited plan, I am in.

  • Philip

    Same here. I was planning to switch from Telus to Rogers just to use Iphone. However, with the rogers’ stupid data plan, I will NEVER switch to this fucking ripoff company. Are they out of mind? What the fuck made them think people will switch to Rogers and buy the iphone with the fucking idiot price? Rogers is a fucking stupid company and I hate them so much. I will fucking spread out how terrible this company is to all over the world. They better change their pricing. Match it with AT&T morons!!!

  • Philip

    Same here. I was planning to switch from Telus to Rogers just to use Iphone. However, with the rogers’ stupid data plan, I will NEVER switch to this fucking ripoff company. Are they out of mind? What the fuck made them think people will switch to Rogers and buy the iphone with the fucking idiot price? Rogers is a fucking stupid company and I hate them so much. I will fucking spread out how terrible this company is to all over the world. They better change their pricing. Match it with AT&T morons!!!

  • http://www.divingmyway.com/ Scuba Steve

    So here is my take. I am a blackberry user and would have at one point LOVED to get an iPhone. However, I am currently getting molested by Rogers monthly so as soon as I heard that Rogers had won the rights to the iPhone, I gave up all hope. There is no way I am giving those greedy ba$stard$ any more of my money than I am today. I am in a contract with them today because Bell would not step far enough up to win my business. I am looking to get out of that contract without getting into a new one with them. They have been taking advantage of Canadians all along and it just seems to get worse. I need to get out but will not sacrafice myself further to do it. I wish I could get what I want from Telus or Fido…much more reasonable companies from what I have seen.

    This is just my 2 cents.

  • http://www.divingmyway.com Scuba Steve

    So here is my take. I am a blackberry user and would have at one point LOVED to get an iPhone. However, I am currently getting molested by Rogers monthly so as soon as I heard that Rogers had won the rights to the iPhone, I gave up all hope. There is no way I am giving those greedy ba$stard$ any more of my money than I am today. I am in a contract with them today because Bell would not step far enough up to win my business. I am looking to get out of that contract without getting into a new one with them. They have been taking advantage of Canadians all along and it just seems to get worse. I need to get out but will not sacrafice myself further to do it. I wish I could get what I want from Telus or Fido…much more reasonable companies from what I have seen.

    This is just my 2 cents.

  • paskos

    “were you intending on buying the iPhone 3G, but changed your mind after hearing about the voice/data plans?”
    Definitively yes !!!

    plan : 60 $
    caller ID + extras : 15 $
    connection fees : 7 $

    plus taxes and all little fees fido/rogers always charge you makes at least 90$/month.
    GFY fido !!!

  • Michael Barriault

    Rogers iPhone:
    Plan: $60
    Caller ID: $7
    Access fee: $6.95
    Total: $73.95

    Telus HTC Touch:
    Voice: $25 (w/150 minutes; minimum rate for data plan)
    SMS: $5 (100 outgoing messages, incoming+outgoing after August)
    Caller ID: $7
    Voicemail: $8
    Data: $15 (unlimited but I only used 100 megs last month with frequent use)
    Access fee: $6.95
    Total: $65.95

    I’m beginning to think that most of the people complaining about the data rates have never had a data device in Canada before. If I can get my current phone sold in time, I’ll be getting an iPhone on July 11th.

    For those heavy-use users who need unlimited data, I’m selling my Telus HTC Touch with 2-year (remaining) contract for $240 (with the plan I mentioned). You can find information and contact details on Kijiji or Facebook Marketplace, just search the St. John’s network for it, but I’ll also be in Toronto next week.

  • Michael Barriault

    Rogers iPhone:
    Plan: $60
    Caller ID: $7
    Access fee: $6.95
    Total: $73.95

    Telus HTC Touch:
    Voice: $25 (w/150 minutes; minimum rate for data plan)
    SMS: $5 (100 outgoing messages, incoming+outgoing after August)
    Caller ID: $7
    Voicemail: $8
    Data: $15 (unlimited but I only used 100 megs last month with frequent use)
    Access fee: $6.95
    Total: $65.95

    I’m beginning to think that most of the people complaining about the data rates have never had a data device in Canada before. If I can get my current phone sold in time, I’ll be getting an iPhone on July 11th.

    For those heavy-use users who need unlimited data, I’m selling my Telus HTC Touch with 2-year (remaining) contract for $240 (with the plan I mentioned). You can find information and contact details on Kijiji or Facebook Marketplace, just search the St. John’s network for it, but I’ll also be in Toronto next week.

  • Michael Barriault

    Oh, forgot to mention, I don’t actually have Voicemail on my account, I just included it in the price listing as the iPhone plan includes it.

  • Michael Barriault

    Oh, forgot to mention, I don’t actually have Voicemail on my account, I just included it in the price listing as the iPhone plan includes it.

  • Chris

    Well, so far the only canadien provider I have seen that seems fair is yak, and I supose that you could maybe jailbrake the iPhone and use it with an other provider, but you would not be getting the full experience if you do that, and a data plan is ok, but only when it is enough, not 1 GB like rogers is giving. 30 may be reasonable, after all it is a mobile device, and a cool one if anything. And when you think, it is actualy worse than it sounds, cuz with the monthly accse charge that rogers has and more, you will easly be paying 200 a month, lilly more, but atleast there is one good thing that rogers did set up, and that is that they have a data cape of $ 100, or so I heard. But rogers should just realize that the more people that use the iPhone, the more money they will get, but not enough people will use it at what there charging.

  • Chris

    Well, so far the only canadien provider I have seen that seems fair is yak, and I supose that you could maybe jailbrake the iPhone and use it with an other provider, but you would not be getting the full experience if you do that, and a data plan is ok, but only when it is enough, not 1 GB like rogers is giving. 30 may be reasonable, after all it is a mobile device, and a cool one if anything. And when you think, it is actualy worse than it sounds, cuz with the monthly accse charge that rogers has and more, you will easly be paying 200 a month, lilly more, but atleast there is one good thing that rogers did set up, and that is that they have a data cape of $ 100, or so I heard. But rogers should just realize that the more people that use the iPhone, the more money they will get, but not enough people will use it at what there charging.

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