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Yea, rogers jerks us around again. It’s wap only (goam.com) and needs ot be a rogers branded device also, apprently. It;s funny that the page doesnt say ANYWHERE that its wap only that I have found adn i have checked over adn over. some reps say it would work for any phone if i can get it(ie if i just asked ot update o the new one since they think im on my old phone) and other are like no, not unless it’s a rogers phone + the right type. I speciflly asked about the iphone using it and one rep said ti shoudl eb fine, another said no, wap only junk.

Anyway, this sucks. a lot. I’d even be happy with a lower plan for data as opposed to 65 for 1GB… I guess ill call this week later and try to get something decent form them (and fail).. Cant wait to see peopel who dont research and update to the new plan for iPhones and get a huge bill at the end of the month! heh. WOuld prefer to see users who changed have no charges.. ie: it works for iphones:P I know it wont, but.. we can dream =(

if anyone gets any updates re: it working for us somehow, let us hear about it!

Yea, rogers jerks us around again. It’s wap only (goam.com) and needs ot be a rogers branded device also, apprently. It;s funny that the page doesnt say ANYWHERE that its wap only that I have found adn i have checked over adn over. some reps say it would work for any phone if i can get it(ie if i just asked ot update o the new one since they think im on my old phone) and other are like no, not unless it’s a rogers phone + the right type. I speciflly asked about the iphone using it and one rep said ti shoudl eb fine, another said no, wap only junk.

Anyway, this sucks. a lot. I’d even be happy with a lower plan for data as opposed to 65 for 1GB… I guess ill call this week later and try to get something decent form them (and fail).. Cant wait to see peopel who dont research and update to the new plan for iPhones and get a huge bill at the end of the month! heh. WOuld prefer to see users who changed have no charges.. ie: it works for iphones:P I know it wont, but.. we can dream =(

if anyone gets any updates re: it working for us somehow, let us hear about it!

Yea, rogers jerks us around again. It’s wap only (goam.com) and needs ot be a rogers branded device also, apprently. It;s funny that the page doesnt say ANYWHERE that its wap only that I have found adn i have checked over adn over. some reps say it would work for any phone if i can get it(ie if i just asked ot update o the new one since they think im on my old phone) and other are like no, not unless it’s a rogers phone + the right type. I speciflly asked about the iphone using it and one rep said ti shoudl eb fine, another said no, wap only junk.

Anyway, this sucks. a lot. I’d even be happy with a lower plan for data as opposed to 65 for 1GB… I guess ill call this week later and try to get something decent form them (and fail).. Cant wait to see peopel who dont research and update to the new plan for iPhones and get a huge bill at the end of the month! heh. WOuld prefer to see users who changed have no charges.. ie: it works for iphones:P I know it wont, but.. we can dream =(

if anyone gets any updates re: it working for us somehow, let us hear about it!

Hey,

thanks for the info! I called this morning, told the girl I had an Iphone and she set me up for the 7$/month!

let’s browse!

ciao guys!

Hey,

thanks for the info! I called this morning, told the girl I had an Iphone and she set me up for the 7$/month!

let’s browse!

ciao guys!

J-P, you may want to change it then. The plan _suposdly_ only works for rogers-branded phones and ONLY form their browser. All other charges for data (google maps, safari, mail.app everything else) is charged 5c/kb

J-P, you may want to change it then. The plan _suposdly_ only works for rogers-branded phones and ONLY form their browser. All other charges for data (google maps, safari, mail.app everything else) is charged 5c/kb

Here is what i sent to Rogers earlier today.

As a Rogers client since 1988, I am very disappointed that the new $7/mo Unlimited On-Device Mobile Browsing Plan is so restrictive on which phones that can be used. If Rogers does not have a phone I want to use, then you should not charge me excessive rates to use a different phone. Should another competitor come out with a more flexible product and plan in the future, then I will not likely re-new with Rogers. I believe the market is to open up next year to new competitors, so it will be interesting. Otherwise I enjoy your service. Very disappointed right now.

Here is what i sent to Rogers earlier today.

As a Rogers client since 1988, I am very disappointed that the new $7/mo Unlimited On-Device Mobile Browsing Plan is so restrictive on which phones that can be used. If Rogers does not have a phone I want to use, then you should not charge me excessive rates to use a different phone. Should another competitor come out with a more flexible product and plan in the future, then I will not likely re-new with Rogers. I believe the market is to open up next year to new competitors, so it will be interesting. Otherwise I enjoy your service. Very disappointed right now.

You might want to make sure that you won’t be charged $0.05/kb…as per their fine print with this $7 unlimited plan!! They track IMEI’s to verify phones, then the data rates are then charged accordingly!

You might want to make sure that you won’t be charged $0.05/kb…as per their fine print with this $7 unlimited plan!! They track IMEI’s to verify phones, then the data rates are then charged accordingly!

Hey…

I am calling rogers as we speak. I planned this coul happen and I didn’t use edge a lot yesterday in case this would happen. I’ll keep you posted!

PS: I just discovered this great blog. Is there a forum for canadian Iphone users I should look at? I could sometimes use help of fellow canadians )

J-P

Hey…

I am calling rogers as we speak. I planned this coul happen and I didn’t use edge a lot yesterday in case this would happen. I’ll keep you posted!

PS: I just discovered this great blog. Is there a forum for canadian Iphone users I should look at? I could sometimes use help of fellow canadians )

J-P

Updates,

I just called rogers and the CSR was confused about the situation.

I don’t know what I’m gonna do, but I’ll hang on to the plan, try not to use edge for the month and see what my bill looks like for the 2 days of browsing I did.

Check out the FAQ for non rogers phone:

http://shoprogersfaq.custhelp.com/cgi-bin/shoprogersfaq.cfg/php/enduser/std_adp.php?p_faqid=2077&p_created=1029262737

It says you have to get the unlimited plan….

I sent a long letter to Customer service and I’ll see what they think about it.

good luck guys!

Updates,

I just called rogers and the CSR was confused about the situation.

I don’t know what I’m gonna do, but I’ll hang on to the plan, try not to use edge for the month and see what my bill looks like for the 2 days of browsing I did.

Check out the FAQ for non rogers phone:

http://shoprogersfaq.custhelp.com/cgi-bin/shoprogersfaq.cfg/php/enduser/std_adp.php?p_faqid=2077&p_created=1029262737

It says you have to get the unlimited plan….

I sent a long letter to Customer service and I’ll see what they think about it.

good luck guys!

I have the Fido $18 value pack on my iphone. This includes the 12 MB data plan. Here are some of the things I did without incurring any additional data charges:
1. Updated weather information
2. Refreshed my sources on installer
3. Used the Maps application
4. Used Safari
5. Accidently downloaded 8 MB over EDGE (I thought I was on WiFi) while I was updating (and jailbreaking) to Firmware 1.1.1.

I called up the Fido CSR and had him list the data usage by dates. There was no additional charges other than what I paid for the value pack. He also said my total data usage for the month was around 15 MB, but I had unlimited browsing for 3 months so I didn’t get charged for the rest.

He also told me that I should be careful not to download any files, but then I asked him to explain the 8 MB download without charges and he couldn’t explain that to me.

I have the Fido $18 value pack on my iphone. This includes the 12 MB data plan. Here are some of the things I did without incurring any additional data charges:
1. Updated weather information
2. Refreshed my sources on installer
3. Used the Maps application
4. Used Safari
5. Accidently downloaded 8 MB over EDGE (I thought I was on WiFi) while I was updating (and jailbreaking) to Firmware 1.1.1.

I called up the Fido CSR and had him list the data usage by dates. There was no additional charges other than what I paid for the value pack. He also said my total data usage for the month was around 15 MB, but I had unlimited browsing for 3 months so I didn’t get charged for the rest.

He also told me that I should be careful not to download any files, but then I asked him to explain the 8 MB download without charges and he couldn’t explain that to me.

SOunds good. Keep us posted!

SOunds good. Keep us posted!

I *almost* got caught in this scam too! When signing up, the customer rep said it was unlimited access everywhere, so I signed up… But then I decided not to trust the rep, and called back. The second rep also said the same thing. But then I decided to call for the THIRD time, and that is when I was told that “unlimited” only applies to some limited sites – as mentioned above! Such A**holes these Rogers guys…!!!

I hope Rogers dies away and/or they loose all records of who is still under contract with them. That way, I will switch away in a blink!

I *almost* got caught in this scam too! When signing up, the customer rep said it was unlimited access everywhere, so I signed up… But then I decided not to trust the rep, and called back. The second rep also said the same thing. But then I decided to call for the THIRD time, and that is when I was told that “unlimited” only applies to some limited sites – as mentioned above! Such A**holes these Rogers guys…!!!

I hope Rogers dies away and/or they loose all records of who is still under contract with them. That way, I will switch away in a blink!

COPY SENT TO FIDO & ROGERS:

Complaint Filed with CRTC (Canadian Radio-television and Telecommunications Commission)

Reference number: ——

Thank you for contacting the CRTC. This is an automatic confirmation
that we have received your message. If a further response is required, we
should contact you within 10 working days. We apologize in advance for
any delay that may be caused by the high volume of correspondence
received in the Commission.

If your request is urgent, for example, if it involves the
disconnection of your telephone service, please contact Client Services toll-free
at 1-877-249-2782 and provide the above-mentioned Reference Number. If
you use a TDD, you can reach us toll-free at 1-877-909-2782.

To reply or to add to your submission click here
http://www.crtc.gc.ca/rapidsccm/landing.asp?lang=E&caseid=——&key=—–.———

This is the information included in your message.

Industry of interest/concern: Cellular Services
Type of message: Complaints

Your Message:
Rogers and Fido Unlimited Mobile Internet Access – $7 per month

This rate plan is deceptive marketing. It is
easy to think that they are offering something
substantial — unlimited data on an affordable plan —
but they are not. You have to read the fine print in
their offer. You cannot use the plan for
PDAs, Smartphones, non-Rogers certified phones and
even non-Rogers (3rd party) applications. All you can
use is the archaic xHTML mobile internet browser built
into your Rogers phone. Otherwise they bill customers
at the extortionate rate of 5 cents per KB. You can
use their designated services: radio on demand, tv on
demand, etcetera. Basically, the customer is sandboxed
to the services they made deals for. There is no
freedom to access information.

Imagine a dystopian world where the big telcos
who provide internet access restricted customers to:
their choices for your computer which you buy from them only; their
approved software only; their choice of access to information portals
and entertainment only; sugarcoated with insincere marketing speak
like “unlimited data” for the gullible–doublespeak for
RESTRICTED ACCESS. And if you strayed from their stringent
guidelines they would punish you with huge bills. This
is the awful reality of wireless communications in
Canada. Canadian wireless customers are second class
citizens in the wireless world at the close of the
first decade of the 21st century: chained to
noncompetitive industry, exorbitant rates, and tied
selling practices.

Imagine the innovative and dynamic
computer industry and open web as we know it today
hobbled by these regressive practices. Imagine not being
able to choose the software you wanted to use, or access
information and content outside designated sanctioned portals.
Being unable to choose your own computer without being
excluded from services. If this scenario were true we would
all agree the public interest would be greatly harmed.

The Canadian public interest is being harmed in precisely
this way in the wireless communications industry. Free enterprise
is being stymied: handset manufacturers are at the mercy of wireless
providers or leave Canada behind altogether for greener pastures
because of the vice grip of the wireless industry here which is
insufficiently competitive.

These are also the reasons the iPhone and other products
and better services are still not in Canada.

What is necessary? People must be allowed to access the
wireless content and information they want with the mobile devices
they want to use using the applications they also want to use. Wireless
providers must not stand in the way of consumer choice and cripple
the marketplace. Wireless telecoms provide solutions to wireless
communications access–the wireless bandwidth–for voice and data.
They provide the pipes for information flow. They should not use their
position in the marketplace to monopolize adjacent sectors to their
industry by restricting access to devices and content with their
proprietary schemes. It is contrary to democratic freedom and free enterprise
and undermines the public interest by impoverishing all Canadians of a
vital resource in the 21st century: free and unfettered mobile access to
information. The unchecked growth of monopolies and cartels in this industry
is very damaging to Canadians’ interests. It is time for the abuse to stop.
Let the telecoms fight for business in the adjacent sectors for content,
applications, and devices, BUT FAIRLY, WITHOUT UTILIZING THEIR POSITION
AS ACCESS PROVIDERS TO LOCK OUT COMPETITION.

Furthermore, Canadians deserve the products and services that are
enjoyed elsewhere in the developed world at competitive rates. If the wireless
telecom providers do not act in good faith with the Canadian public then the
government must step in and force the industry to sell their bandwidth to
new virtual operators at sufficiently low wholesale prices to allow a
truly competitive market in wireless communications access to emerge.

I’m with Fido which is operated by Rogers and it is
the same deal. Here are the links for Rogers
and Fido. See for yourself and remember to read the
fine/gray print:

http://www.rogers.com/web/content/wireless-plans/essentials?content10=unlimited_ondevice_mobile#start

http://www.rogers.com/web/content/wireless-fun/vision?content10=vision&tab=2

http://www.fido.ca/portal/en/domore/sdp_options.shtml

http://www.fido.ca/portal/en/domore/3gexperience.shtml

COPY SENT TO FIDO & ROGERS:

Complaint Filed with CRTC (Canadian Radio-television and Telecommunications Commission)

Reference number: ——

Thank you for contacting the CRTC. This is an automatic confirmation
that we have received your message. If a further response is required, we
should contact you within 10 working days. We apologize in advance for
any delay that may be caused by the high volume of correspondence
received in the Commission.

If your request is urgent, for example, if it involves the
disconnection of your telephone service, please contact Client Services toll-free
at 1-877-249-2782 and provide the above-mentioned Reference Number. If
you use a TDD, you can reach us toll-free at 1-877-909-2782.

To reply or to add to your submission click here
http://www.crtc.gc.ca/rapidsccm/landing.asp?lang=E&caseid=——&key=—–.———

This is the information included in your message.

Industry of interest/concern: Cellular Services
Type of message: Complaints

Your Message:
Rogers and Fido Unlimited Mobile Internet Access – $7 per month

This rate plan is deceptive marketing. It is
easy to think that they are offering something
substantial — unlimited data on an affordable plan —
but they are not. You have to read the fine print in
their offer. You cannot use the plan for
PDAs, Smartphones, non-Rogers certified phones and
even non-Rogers (3rd party) applications. All you can
use is the archaic xHTML mobile internet browser built
into your Rogers phone. Otherwise they bill customers
at the extortionate rate of 5 cents per KB. You can
use their designated services: radio on demand, tv on
demand, etcetera. Basically, the customer is sandboxed
to the services they made deals for. There is no
freedom to access information.

Imagine a dystopian world where the big telcos
who provide internet access restricted customers to:
their choices for your computer which you buy from them only; their
approved software only; their choice of access to information portals
and entertainment only; sugarcoated with insincere marketing speak
like “unlimited data” for the gullible–doublespeak for
RESTRICTED ACCESS. And if you strayed from their stringent
guidelines they would punish you with huge bills. This
is the awful reality of wireless communications in
Canada. Canadian wireless customers are second class
citizens in the wireless world at the close of the
first decade of the 21st century: chained to
noncompetitive industry, exorbitant rates, and tied
selling practices.

Imagine the innovative and dynamic
computer industry and open web as we know it today
hobbled by these regressive practices. Imagine not being
able to choose the software you wanted to use, or access
information and content outside designated sanctioned portals.
Being unable to choose your own computer without being
excluded from services. If this scenario were true we would
all agree the public interest would be greatly harmed.

The Canadian public interest is being harmed in precisely
this way in the wireless communications industry. Free enterprise
is being stymied: handset manufacturers are at the mercy of wireless
providers or leave Canada behind altogether for greener pastures
because of the vice grip of the wireless industry here which is
insufficiently competitive.

These are also the reasons the iPhone and other products
and better services are still not in Canada.

What is necessary? People must be allowed to access the
wireless content and information they want with the mobile devices
they want to use using the applications they also want to use. Wireless
providers must not stand in the way of consumer choice and cripple
the marketplace. Wireless telecoms provide solutions to wireless
communications access–the wireless bandwidth–for voice and data.
They provide the pipes for information flow. They should not use their
position in the marketplace to monopolize adjacent sectors to their
industry by restricting access to devices and content with their
proprietary schemes. It is contrary to democratic freedom and free enterprise
and undermines the public interest by impoverishing all Canadians of a
vital resource in the 21st century: free and unfettered mobile access to
information. The unchecked growth of monopolies and cartels in this industry
is very damaging to Canadians’ interests. It is time for the abuse to stop.
Let the telecoms fight for business in the adjacent sectors for content,
applications, and devices, BUT FAIRLY, WITHOUT UTILIZING THEIR POSITION
AS ACCESS PROVIDERS TO LOCK OUT COMPETITION.

Furthermore, Canadians deserve the products and services that are
enjoyed elsewhere in the developed world at competitive rates. If the wireless
telecom providers do not act in good faith with the Canadian public then the
government must step in and force the industry to sell their bandwidth to
new virtual operators at sufficiently low wholesale prices to allow a
truly competitive market in wireless communications access to emerge.

I’m with Fido which is operated by Rogers and it is
the same deal. Here are the links for Rogers
and Fido. See for yourself and remember to read the
fine/gray print:

http://www.rogers.com/web/content/wireless-plans/essentials?content10=unlimited_ondevice_mobile#start

http://www.rogers.com/web/content/wireless-fun/vision?content10=vision&tab=2

http://www.fido.ca/portal/en/domore/sdp_options.shtml

http://www.fido.ca/portal/en/domore/3gexperience.shtml

Hey,

Just called rogers and I haven’t been charged for my edge browsing since tuesday. So I guess it’s ok for now )

I’ll keep on checking every once in a while though…

Hey,

Just called rogers and I haven’t been charged for my edge browsing since tuesday. So I guess it’s ok for now )

I’ll keep on checking every once in a while though…