Apple iPhone 4 Review: One Month Later

When Steve Jobs revealed the iPhone 4 to the world–we had already seen its industrial design thanks to a certain tech blog buying a stolen prototype. From that day onwards, the world again went iPhone-crazy.

In Canada, we’ve always had our iPhone-lust at an all-time high. There are many out there including myself that bought the first iPhone from the USA and brought it back home to jailbreak/activate. Those were the good ol’ days.

Canada’s iPhone 4 launch was unfortunately delayed to the second batch of countries, which Apple announced for the iPhone to arrive on July 30th. We waited in line for the iPhone 4 and it definitely paid off (except for people waiting for Rogers activations!). People are still waiting in line today for the phone a month later!

Review: Using the iPhone 4 for a Month

It’s been a month since I got my hands on the iPhone 4. After using the phone for a month, I’m going to compare it to my old 3GS (which my wife was happy to take off my hands!). I’ll explain my experiences with the phone and in particular the new features and form factor. I am not going to waste your time reviewing the features and write 5000 words for the sake of writing 5000 words. Here we go!

Unboxing the iPhone 4

When I got my iPhone 4, I had the Apple Store activate it for me so I could start playing with it right away. When the employee made that first cut into the plastic wrap, I told them I wanted to unwrap the phone. They happily obliged of course and I unboxed the phone right inside the store.

My first impression of the phone was how much heavier it felt. Although it’s only two grams heavier than the iPhone 3GS (137g vs 135g), the iPhone 4 feels much “meatier” in your hands. The stainless steel band gives the phone a much more industrial feel and look. The iPhone 4 is also thinner than the 3GS (9.3mm vs 12.3mm).

People who hold the iPhone 4 for the first time always comment that it feels “thicker”–this is only because the 3GS body was tapered and rounded on the edges. I still hold up the iPhone 4 and marvel at how thin the body is. It almost reminds me of the “candybar” cellphone days, albeit larger and thinner.

iPhone 4 with the ZAGG invisibleSHIELD

Click here to read our iPhone 4 invisibleSHIELD review!

iPhone 4 with the ZAGG invisibleSHIELD (Back)

The Retina Display–It’s Clearer Than You Think

Now this is what I believe is the best feature of the iPhone 4–the amazing display. Coming from the iPhone 3GS, the iPhone 4 screen trumps anything I’ve ever seen. The clarity of text is so outstanding that it’s hard to go back to anything else. Because of this, I find myself surfing the web and checking email more on my iPhone 4 now instead of my iPad. Images, video, and text is crystal clear. People always comment “wow, the screen is so clear!” when they check out my iPhone 4. It really is almost like ‘looking at paper’ on your phone.

My iPhone 4 homescreen in all its glory.

5MP HD Camera: Lowlight Images Captured with Ease

When the original iPhone launched people were excited because they would no longer have to carry their iPods with them–it was now built into their phone. With the new 5MP high definition camera on the iPhone 4, people no longer have to carry their point and shoot and HD cameras–the iPhone 4 can be an excellent replacement.

720p high definition videos look amazing–the only problem is trying to hold the iPhone body still during filming. Double tapping the screen in video mode will allow you to shoot in widescreen format. What I loved about filming videos was using the iMovie iPhone app to film movies on the fly. Never before could you put together a mini masterpiece with such ease. iMovie is limited in its features, but there’s enough in there to document your weekend getaway or birthday party.

Here’s a 720p video filmed and edited with iMovie, and uploaded to YouTube via PixelPipe (make sure 720p is selected on your computer):

The front facing VGA camera is good enough for self portraits–but the picture quality is disappointing. I expect Apple to upgrade this in the future.

The LED flash is a nice touch (it took a long time for this one to arrive) and it’s useful when you’re in extreme low light situations that warrant flash. It does the job well and does not overexpose shots. Also, when coupled with a flashlight app, it’s extremely bright at night.

The 5MP camera is also excellent. The new backside illumination sensor has allowed me to capture lowlight images with such ease–not even my point and shoot can keep up! The clarity of images taken with this tiny lens is remarkable. The images below speak for themselves:

The "focus" tap was on the bee.

Out for sushi dinner with my wife. Hitoe Sushi on West 4th.

Taken in extreme low light at the Experience Music Project in Seattle. Shutter fires quickly!

Fun with the now "removed" Camera+ app.

The A4 Chip Hard at Work

The iPhone 4 houses the same in-house designed chip as the iPad. You notice this immediately as switching between applications, and loading of webpages is lightning fast. I did notice that power hungry apps such as iMovie did result in lag at times though. Either way, playing graphic intensive games such as Let’s Golf 2 is a joy as gameplay is buttery smooth.

The iPhone 4 Battery Will Finally Last You a Full Day…Sort Of

One of the biggest weaknesses of the iPhone 3G/3GS was the absolutely abysmal battery life (3G kills your battery). I was barely able to last a full day with moderate usage and always had to carry around some battery packs (such as the Richard Solo 1800). The improved battery life of the iPhone 4 is noticeable immediately. Once I take my iPhone off the charger in the morning, standby barely dents the battery at all. I will most likely see 100% or 99% after an hour or so of standby.

The best part is with moderate web surfing, tweeting, listening to music, snapping pictures, etc.–the iPhone 4 will last you a full day and more. Apple’s decision to move the antennas to the exterior of the phone to make room for a bigger battery was a good one (well, minus the antenna issues experience by some!). This new battery leaves you feeling confident that your phone will last you an entire work day and more.

FaceTime: It’s a Neat Feature But the “Wow” Factor Dies Quickly

To start a video chat on your iPhone 4 with FaceTime is dead easy. One tap is all it takes to call people–and it’s a free voice call if you initiate it via your contacts. When I first tested this feature I was absolutely amazed at how simple it was. However, now that I’m a month in the novelty of this feature has worn off a bit. It’s only useful if you know enough people with iPhone 4s and you’re in an environment that warrants a video call. How often do you use FaceTime? What about FaceTime over 3G?

Other Miscellaneous iPhone Thoughts:

  • The free Bumper case is nice and fits will with the full body iPhone 4 invisibleSHIELD; my Griffin FM Car Tuner no longer works as the connector won’t fit!
  • My typing accuracy on the iPhone 4 seems to have dropped compared to the 3GS–not sure why (maybe my fingers got fatter?!). Typing lag is non-existent.
  • Placing the iPhone 4 flat on a table without a case is not fun. You can rest the iPhone 4 on its side if you’re careful.
  • The glass on the front/back still picks up fingerprints really easily.
  • The design of the phone has grown on me since I first saw it leaked online.
  • Games optimized for the Retina Display look amazing.

Should You Buy the iPhone 4?

  • If you own an iPhone or iPhone 3G —> YES. It’s time to upgrade!
  • If you own an iPhone 3GS:
    • Option 1: hold off, and buy the “next” iPhone. It’s still a very capable iPhone.
    • Option 2: buy it if you want to spend some money for the latest and greatest.

Overall, I am extremely happy with the iPhone 4. The build quality is excellent, the camera is much improved, and most of all the battery actually lasts a day. Coupled with iOS 4.0, the iPhone 4 rocks with the beautiful Retina Display. Even though the battery has been improved–I still think it could be better.

If the iPhone 4 has been your first iPhone, congratulations for waiting this long, as this fourth generation is definitely the smartphone to beat. Given that people are still waiting in line to get this device (due to massive demand and supply shortages) a month after the launch, that should indicate just how many people want this phone.

How do you like your iPhone 4? Or are you still waiting to get one?!

Founder and Editor-in-Chief of iPhoneinCanada.ca. Follow me on Twitter, and @iPhoneinCanada, and on Google+.

  • BHT

    Man looks like you got the ZAGG invisibleSHIELD on flawlessly. I want to send you mine so you can do it for me because I am terrible at putting those on.

  • It was a perfect install, I’ve been doing them for a while. πŸ˜‰

    The trick is to spray both the shield and the iPhone (not the speaker)
    liberally. Then, when you wick away the water with the squeegee, it’ll take
    out the air bubbles too.

    I like to wrap the squeegee with a damp paper towel so there less friction
    when wiping the water out. This allows you to still get rid of the tiny
    bubbles afterwards, without having the shield “glued” on too tight from the
    original squeegeeing.

    Hope this helps. πŸ™‚

  • Wow great post! Makes my 3GS look like crap πŸ˜‰

  • Tired_

    I still haven’t gotten to try FaceTime. Nona of my friends got an iPhone 4, so I’m out of luck till I find someone else who has one.

  • Don’t worry, I have a feeling you’ll be getting an iPhone 4 next year. πŸ™‚

  • Anonymous

    damm I cant wait till i get my factory unlocked i4 ships september 15! cant wait and dont have time to go into the apple store have to go to work,and its all gone by 11 am the fresh shippments so i just have to wait till september 15th,cant wait upgrading from 3gs mostly because of facetime with the girlfriend oh yea hd stripping lol

  • BHT

    I just sprayed the shield and not the phone, so maybe next time I will try that. This was my first iPhone and first time doing it, so maybe I need a little more practice. To bad I have to spend $30 bucks each time I try. : /

    Thanks for the advice though.

  • BHT

    I just sprayed the shield and not the phone, so maybe next time I will try that. This was my first iPhone and first time doing it, so maybe I need a little more practice. To bad I have to spend $30 bucks each time I try. : /

    Thanks for the advice though.

  • ZAGG has a lifetime warranty. Just email them for a replacement, you pay shipping only.

  • BHT

    That is amazing. You just saved me $30!

    Thanks! πŸ™‚

    And to answer the last question of your review. Love the iPhone which is a huge step up from my HTC phone. I still haven’t tried face time yet, but I think it would be kind of awkward really.

  • xMichaelWood

    I waited in line WITH YOU. And i am SOOOOOO HAPPY! Its my baby!!!!!!!!!!!!!

  • You’re welcome!

    Also, we have a site code “iphoneinca” that will save you 20% off your entire ZAGG order, anytime! http://www.iphoneincanada.ca/zagg

  • I finally (finally!) switched to an iPhone with this one. I actually debated getting a much cheaper 3GS (since all the carriers are trying to get rid of them), but everyone told me to just go do the 4. Yeah, I’m very happy I did. I would agree though, if you have a 3G, get the upgrade (my wife is eligible in Sept from Fido), but if you have a 3GS and you’re not eligible for an upgrade price…just wait.

    Here are my thoughts on getting an iPhone (I’ve had it less than a week now) http://thenextweb.com/ca/2010/08/30/confessions-of-a-semi-reluctant-iphone-buyer/

  • proberts

    Love the new iPhone4 – I got mine through work last week (don’t know how we pulled that one off) then waiting in line for 4 hours for to get one for my wife (big-time brownie points).

    A few of us at work have the new phone and since we have wifi at the office we chat using face-time instead of using our desk phone. It think we’ll see more businesses adopt the iPhone for these types of applications: i can see using FT with customers as a step up from regular phone and not quite as elaborate as video conference.

  • Steve Lam

    coming from an iphone 3g and an htc hero, the iphone 4 is definitely the best current smartphone in the market. there are nicely specced android phones available but who cares when their app marketplace is completely abysmal.

  • Terry

    So I was going to upgrade from my iPhone 3G to this new iPhone 4G with the Rogers upgrade offer for only $150 for the 16GB version and $260 for the 32 GB version. I previously had many problems with my iPhone 3G such as screen off-centered, dead pixels, dust under screen, wifi doesn’t work. After buying apple care with 5 iPhone replacements and 2 screen replacement, apple upgraded my iPhone 3G to the iPhone 3Gs for free, the best part was they didn’t even tell me it was the 3Gs. I got my replacement and walked right out the store with the phone in my pocket, I was playing with it on my way home when I realized Apple gave me the newer version.

    So now I will wait for iPhone 5 πŸ™‚

  • Nice! FT while in the office now that’s hilarious. Takes ‘water cooler chat’ to a whole new level! πŸ˜‰

  • The “free for all” of the Android Market is a good thing and bad thing. Right now, it’s not looking polished at all with spyware and other crazy apps.

  • Thanks for sharing Tris and congrats on switching away from a BB! It must be a world of a difference. When I see the puny screen on my brother’s BB I cringe. And the Torch…try again RIM.

    My wife gets all my iPhone/Apple “hand me downs” so she’s pretty lucky. Hoping your wife gets an iPhone 4 soon too!

  • Anonymous

    Damn I’m still waiting for mine….. I ordered aug 18 and I still dont have the email for the shipping info πŸ™ the site says sep 9 ship
    sept 15 delivery

    i hope to get it at least a week earlier πŸ™

  • Anonymous

    here goes attempt number two. ugh
    I have a full case VIRGIN gave me that protects the back but now I wanna try it with the bumper. I miss how the back of the phone looks! πŸ™

  • can’t wait to get my hands on it

  • Shortage of IPHOne 4 still not able to get one..

  • mitch0253

    I’ve had the 4 for two weeks now, works really well, well better than my 3G, the screen is awesome. Yesterday I received the bumper, put it on, none of my docks would work, took it off, put in in the drawer! Really it’s about the only negative I found. I got it on a Friday & Saturday we went to Maine, no problems with ATT signal, Whale watching, lost the signal at 10 miles out, go figure!!!

  • It’s simply amazing.

  • Josh

    Really love the 4. Retina display is my favourite “feature;” I can’t believe how much more I use the phone for e-mail and surfing, because it’s so easy on the eyes. Also, tons more gaming thanks to the display and speed.

    Loving the camera too but am still disappointed in low-light situations…. maybe I’m a crappy photographer but I can’t seem to get pics to turn out like yours from the music project. Mine turn out dull and grainy. πŸ™

  • Cant Wait

    Still waiting on mine from Bell, should be the next 24-48 hours according to the rep. First iPhone wish me luck! Bye bye Blackberry.

  • I was disappointed that you could not create still shots from the video footage. That’s what I love about the Flip HD Video camera. Or did I miss something here. Anybody?

  • I’m so jealous that you have the Camera+ app! This is my first iPhone and I’m glad I made the switch (said goodbye to my Samsung Instinct). The one thing that really surprised me was the battery – it lasted at least 1 whole day for me. Incredible.

  • Sweetbrnboy

    1) Go to Apple Store (most have free WiFi in store)
    2) Use their in-store display iPhone 4’s to make a call to your iPhone 4 (their display phones have sim cards in it with a working telephone number)
    3) When your iPhone 4 rings, click the FaceTime button on your phone’s screen
    4) Accept FaceTime on the in-store display phone from which you dialed your telephone number
    5) Once connected test both the front and rear camera on your iPhone 4
    6) After testing is done, clear call history from the in-store display phone so your number is not available for others to play pranks with and to protect your privacy

    Enjoy:)

  • Anonymous

    I have had 2G, 3G and now the 4. It was incredible going from the 3G to the 4.
    Fantastic piece of equipment. Only problem with it is I am getting more dropped calls from it than the 3G here in Kelowna. It especially happens in my house mostly. Where I get a constant 2 – 3 bars??
    Called Rogers and they say it is an iphone 4 issue with the phone and Apple is aware. It is happening with 2 and 3 bars on the phone so not sure if it is an antenna issue or not.You owners that live in the city just have more towers for reception. I envy that!!
    I agree Gary on the typing accurancy. Sometimes I am shocked at what the auto spell comes up with sometimes. LOL

  • panda

    I was able to save stills from my videos. If you play one of your videos, you will notice at the top a series of frames from the video. You can use your finger to select any of these frames and it will appear as a still on your screen. Then just depress the power and home buttons to capture it as a photo.

  • Jbohn

    Hey I’m in Kelowna too, when my iPhone finally ships I’ll check and see if I get the same problem as you.

  • Mike

    Hi,

    I’m getting my iphone shipped to me soon, and I also purchased the full-body Zigg. I’ve never installed the zigg before so I’m somewhat worried I’d screw up. The biggest concern is how to avoid having dust getting between the film and the phone. Also if you spray both the film and the phone, would the water get in the phone thru the seams?? And when you squeegee the film, wouldn’t you squeegee all the water into the side seam of the phone and possibly into the speaker(earpiece)?? Would that damage the phone??

  • My favourite new features are the retina display and the improved camera (though LOVE the extended battery life & speed boost over my old 3G!). As a professional photographer I could never find a ‘pocket camera’ that I wanted to carry around with me. Well, the iPhone 4 camera + apps is the perfect pocket camera for me! With the apps available I can combat that “everything in focus” aspect of a P&S camera, fabulous! You can see some of my iPhone photography on my website, if you are interested: http://hollysissonphotography.com/category/iphone/

  • ChowFun

    Hi Holly – I was wondering what app did you use to combat the “everything in focus” aspect of a P&S camera. Thanks.

  • Anonymous

    Interesting, I have had my iPhone 4 one week and I am considering returning it. As much as I thought all of the complaints were exagerated I have personally had all of these problems:

    1) build quality: the sim cover will not go flush with the case.

    2) dropped calls: Richmond, Delta, Vancouver… Way more than my 3GS.

    3) ear dialing: hang-ups, muting, dialing random contacts and even deleting random contacts and launching random apps.

    4) hands free in the car: I have never had so many people say they can’t understand me. The so nd kee s cut ng

  • niclet

    “If you own an iPhone or iPhone 3G Ò€”> YES. ItÒ€ℒs time to upgrade!”

    Hey! that’s my case but I’m with Fido… Where are the d*nm phone???

    I tried to get one since its launch: impossible, they’re too rare. What’s the problem? Should I wait ’till the iPhone 5 event?

  • Chrome262

    hipstastic is a great camera app, my wife uses it constantly, it allows lens changes (virtual) and filters. We both love our Iphone 4, took some time to get it from Fido but we finally got them more then a week ago. Love the battery life over my 3g and so fast, love reading with it. While she doesn’t have the antenna issue, i do, but i never actually notice it, and have to work at actually getting it to happen. Toronto has great signal strength. Can’t wait for iOS 4.1 and .2 for the new features.

  • Thank you so much Panda! Why didn’t I realize this? I’ll blame it on the heat. πŸ™‚

  • Pulp

    I can’t watch your YouTube video on my I4, how ironic is that?! There’s a line across the triangle, why in the world did you make a video that’s I4 unfriendly?

  • panda

    Glad to help! It is one of my fave features, being able to capture stills. I have a son in hockey and box lacrosse, and it is SO hard to get a decent picture with a regular camera in the arenas. The flash makes everything dark, and if you don’t use a flash the picture is blurry. Well, now I can just take video and extract photos from that! I’m a scrapbooker, so that makes me happy πŸ˜‰

  • Hi ChowFun,

    I used TiltShift or BlurFX to keep my subject in focus, and throw the background out of focus. PhotoFX, which is completely worth what ever it costs, also has the ability to do this PLUS a ton of other effects that you can just layer on top of each other, so you can achieve a unique look (but it’s a bit easier to do the blurring in TilfShift/BlurFX). I usually finish the image up in PictureShow, which has different effects, frames, noise (texture), light leaks, etc. Also recommend TouchRetouch which does an amazing job of cloning out distracting elements in a photo, think it was 99’, completely worth it! HTH!

  • PJ888_1566

    Why would you take an iPhone 4 to the Hinterland of God-Awful kelowna? Euww! to show the local Hillbillies.

  • Hot weather, sun, golf, and wineries. I can’t complain. πŸ™‚

  • Hot weather, sun, golf, and wineries. I can’t complain. πŸ™‚

  • Hot weather, sun, golf, and wineries. I can’t complain. πŸ™‚

  • Hot weather, sun, golf, and wineries. I can’t complain. πŸ™‚

  • Mrmozart

    Gary? you are a great writer. I was like reading a very interesting magazine….

  • Mrmozart

    Gary? you are a great writer. I was like reading a very interesting magazine….

  • Mrmozart

    Gary? you are a great writer. I was like reading a very interesting magazine….

  • Mrmozart

    Gary? you are a great writer. I was like reading a very interesting magazine….

  • Thanks for reading and your positive feedback! πŸ™‚

  • Mrmozart

    ur really professional….

  • Anonymous

    Power + Home is usually the screenshot combo, are you saying that in video playback, this actually converts the HD video into a high-res photo, rather than screencap’ing the video frame?

  • Mrmozart

    I live in Ontario, if I order Zagg, when is it expected to be delivered via standard mail? Thanks

  • ChowFun

    hi Holly,
    thanks for the quick response and i’ll take a look at those apps!
    ChowFun

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  • Ruib83

    So I ordered my iphone 4 on the 17th of August and yesterday it said it was ‘Prepared for Shipment’ but the status hasn’t changed..it was supposed to ship September 5th. How long does it usually take for the status to change and ship (for those that have already received their online purchased phones)

  • Paul1330

    Great review!
    I have to say I agree with most of what you have written. This being my first Apple experience my now 3 week old iPhone 4 is one of the most versitile phones I have ever had the pleasure of using. The pictures, the browsing,(with the exception of flash), and the multitude of apps that work very well with this phone are great. My only complaint is the phone itself. While I have had little issues with the dropped calls problem some experience, I have to say the sound quality of the phone is very poor compared to other standard cellphones. My wife’s 4 year old Sony has way better call sound quality than this phone. You would think Apple would put a little more effort into this since the device is a phone and a high end device.

    Other than the poor sound I am loving this phone.

  • Aol

    i just use the voice hands-free feature – way better sound

  • I got lucky with the Camera+ app! Picked it up for $1.99 on sale.

    Enjoy your iPhone 4–this is the best time to have purchased one! πŸ™‚

  • Just hold real still, use both hands, elbows in, and hold your breath!

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  • Pseudo Anonymity1

    After my first failed attempt, I paid Best Buy to do it for me for like 10 bucks. This girl had put on a hundred of them before mine – she did a great job.

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  • mike

    damn dude, you just gave me a lot of new ideas to do with facetime……….. joking

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  • Rockyworld

    I can’t believe how this reviewer manage to write entire feature about this phone and left out the major concern we all have with cell-phone service – the reception. This site has to be a joke.

    I have had my iPhone 4 for 1 week and it has got to be the the worst cell phone I have ever owned in terms of drop calls and reception. Does not matter if I’m outstide or at home, holding the phone, your lucky to get over 2 bars and I live in the Toronto GTA area.

    This has nothing to do with towers – or drop zones, the antenna is garbage and Apple should issue a recall and send us all iphone5 when ready.

    I hope the free case coming in the mail solves this – but seriously, phone works best hands-free lying on the table than holding it against your ear -like, well like a phone.

  • Anonymous

    The last firmware update fixed my reception problem in my home. I haven’t had a dropped call since then,
    All is well.

  • Bee

    Nice review. I am dying to get my hands on the iPhone4. It’s killing me. Keeping me up at night. It’s a crazy fever. I call the Apple stores and cell phone stores (rogers, bell, telus, fido) here in Vancouver and no one has it ever. I think I will just give in and order it straight from the apple web site, unlocked, for so many hundreds of dollars. I’m so poor but I want it so badly! I’m giving myself a deadline of Sept.30th to order it. This blog has helped me cope with my iphone obsession. Thank you!

  • Mynet

    Gary your review is good, but I was hoping you would have commented on the single greatest concern regarding the iPhone 4, “antenna reception”.

    I just received my new factory unlocked iPhone 4 ($650), everything about it is absolutely perfect except reception. If you use a case or have a strong signal no problem, otherwise reception is a problem. I use a leather holster for my iPhone so my hand does touch the metal on the phone when making calls.

    Here is a real life example of the problem:

    Port Coquitlam Home Depot is the location. Standing outside the store making a call is no problem. Going inside the store and walking to center of the building and making the same call results in either a dropped call or the receiving party is not able to hear you. Same test done with the iPhone 3G results in no call problems at all. Please note I am not using a case during these tests and that most of my hand is covering the sides of the phone as per a normal hand grip.

    Called Apple support and they agree that my results are in keeping with how the iPhone 4 performs if I do not use a case or bumper.

    Now, for $650 this is not good. A year or so from now I was hoping to sell this unlocked phone and do a possible upgrade. In another year how many people are going to want to buy the iPhone that has the defect?

    My new iPhone is being returned to Apple with great regret.

  • Gee

    i still cant get an iphone after 2 months πŸ™

  • Mynet

    Update on my return of the iPhone 4

    It looks like Apple is starting get tough on returns. Despite what is being said publicly they are getting more returns then expected.

    Prior to placing my online order for a factory unlocked iPhone 4 I called Apple care to clarify the return policy. What I was told can be found here:

    http://www.apple.com/ca/iphone/case-program/

    Yesterday I called Apple customer service to process my return and was told that there would be a 10% restocking fee applied to my return.

    Called the Apple store at Pacific Centre regarding the iPhone 4 return policy and was told that they would not accept any returns for orders placed online.

    Went to the store anyway and showed them the above link. After some time they agreed to provide me with a full refund in keeping with the policy they have posted on their website.

    I truly love Apple products and hope that the iPhone 4 is only bump in the road and not shift in there how Apple will be conducting themselves in the future.

  • Mynet

    Update on my return of the iPhone 4

    It looks like Apple is starting get tough on returns. Despite what is being said publicly they are getting more returns then expected.

    Prior to placing my online order for a factory unlocked iPhone 4 I called Apple care to clarify the return policy. What I was told can be found here:

    http://www.apple.com/ca/iphone/case-program/

    Yesterday I called Apple customer service to process my return and was told that there would be a 10% restocking fee applied to my return.

    Called the Apple store at Pacific Centre regarding the iPhone 4 return policy and was told that they would not accept any returns for orders placed online.

    Went to the store anyway and showed them the above link. After some time they agreed to provide me with a full refund in keeping with the policy they have posted on their website.

    I truly love Apple products and hope that the iPhone 4 is only bump in the road and not shift in there how Apple will be conducting themselves in the future.

  • Anonymous

    So bizarre… I’ve had mine since the beginning of August and have had absolutely zero reception issues. I took it with me to the states… Zero reception issues. I honestly have yet to drop a call…(well one that was my fault). I don’t understand the inconsistency among users….

  • Owais

    Can someone please let me know if they are getting theor iphone deliveries at home sooner than 4 weeks anymore? I placed my order of 09/16 for an unlocked 16GB unit hoping that they would actually ship it much sooner but looks like that might not happen.

    Any update will be helpful.

    Thanks!

  • Mynet

    The greatest reason for the inconsistency among users is that they are not able in most situations to compare performance with say a iPhone 3G.

    If you use a case/bumper or have strong enough signal strength than you will always be fine with the iPhone 4. However, if you are in a building for example that is making the signal strength low and you are not using a case or bumper all iPhone 4s will have problems. Now, you might think that your phone is fine that all phones are having the same problem. Well, if you had an iPhone 3G with you there is a very good chance that making calls will be no problem at all. I have confirmed this point with Apple iPhone Support.

    Just look at some of the things that have happened at Apple:

    – Steve Jobs makes a public apology for the antenna problem.

    – Free cases are given to all iPhone 4 users.

    – Apple terminates Mark Papermaster head of the iPod and iPhone division.

    These things did not happen for nothing.

  • Suewoznuk

    Got iphone from bell had to wait 2 and a half weeks, NOT bad. Also picked up the 6 gig data plan and sharing for my ipad, is a sweet deal and I doubt I will come anywhere NEAR that using both devices unless I watch netflix alot! Had no reception probs at all and enjoy the speaker phone, keeps my earrings away from the screen! don’t wanna scratch that baby. Used the camera a bit as is my first iphone, I am not sure if you can zoom with it or not?
    the video is pretty cool and easy to post to utube. the form is beautitful and doesn’t come close to anything out there in my opinion. Just scared to drop it OR dent it up! Using the ROOTS tuff skin case, it is awesome and keeps it pretty safe with all that rubber.

  • Yomismosoy

    the problem exist and its not with some iphone4s, all of them had the problem, am able of do tests with several ip4s and all presents antenna reception issues, and i tell you i had tested a lot of phones even with my own ip4

    the reason that some of you guy dont experience the problem is because in the area you used to be are good signal enough to disipate the issues, i have an canadian factory unlocked ip4, i work in a city where the problem affects mi reception, but where i live even without a case always have 4 -5 bars (all this behavior was tested with diferent iphone4s)

    all iphones are defective but if you used to be around an area with good signal, you easily may think that your phone is perfect, its sad but true

  • Annoyed

    This phone is great until you get the no sim message and there’s nothing you can do to fix it. For this much money I would have expected it to not have so many flaws, especially after only three weeks of owning it.

  • Anonymous

    It is a nice review of Apple iPhone4. My one of the friend just bought the Apple iPhone4. There are so many great futures in it. The Apple iPhone4 fulfil the user most of requirements. 

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  • Anonymous

    It is a nice detail information about the iPhone 4. I like all the excellent features of iPhone4. Its really an amazing cell phone. The touch screen is so nice of this cell phone. 

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  • Anonymous

    It is a nice detail information about the iPhone 4. I like all the excellent features of iPhone4. Its really an amazing cell phone. The touch screen is so nice of this cell phone. 

    jewellery gift

  • Anonymous

    It is a nice detail information about the iPhone 4. I like all the excellent features of iPhone4. Its really an amazing cell phone. The touch screen is so nice of this cell phone. 

    jewellery gift