Citing an internal Apple memo, a report by MacRumors is claiming that Apple Stores and Apple Authorized Service Providers will now decline customers any repairs on iPhones that have been reported as missing.
The report notes that once a customer brings in an iPhone for repair, Apple technicians will check the GSMA Device Registry to see if the device has been reported as missing. And if they see a message in their internal MobileGenius or GSX systems indicating that the device has been reported, they will decline to offer any repairs.
The GSMA Device Registry is a global database designed for customers to report their devices as missing in the event of loss or theft.
Apple Stores and Apple Authorized Service Providers already have limited ability to service an iPhone if the customer cannot disable Find My.
According to Apple’s memo, the new policy should help reduce the number of stolen iPhones brought to Apple for repair.
Other articles in the category: News
Apple’s Emergency SOS Satellite Service Expands to Six New European Countries
Apple has expanded its Emergency SOS satellite security service to Austria, Belgium, Italy, Luxembourg, the Netherlands, and Portugal, bringing further safety to iPhone 14 users in these regions. This technology enables users to send and receive messages with emergency services even in areas without cellular or Wi-Fi coverage. Additionally, users can also share their location...
Apple Details Safari 16.4 and its 135 New Web Features and Enhancements
With today’s public release of iOS 16.4, iPadOS 16.4 and more, Apple has debuted a slew of new features for Safari. The WebKit blog has explained in great detail the new features and improvements. Safari 16.4, WebKit's latest release, is here and it brings an impressive 135 new web features and over 280 polish updates,...
Disney to Lay Off 7,000 Employees in Cost-Cutting Effort: Memo
Disney is set to lay off roughly 7,000 employees across three rounds before the summer starts, as part of a broader effort to reduce corporate spending and boost free cash flow, according to a memo from CEO Bob Iger obtained by CNBC. The layoffs, initially announced in February, will impact various divisions within Disney, including...