Telus has reported a net loss of $245 million for its second quarter of 2025, blaming the dip on restructuring costs and business changes.
The company said it had higher “transformational investments,” including severance and downsizing expenses, which pushed it into the red—despite solid growth in wireless and internet services.
Quarterly revenue came in at $5.1 billion, up 3.8% year over year. Adjusted net income was $342 million, down from $366 million in the same quarter last year. Adjusted earnings per share landed at $0.22, slightly lower than $0.25 a year ago.
“Our robust operational and financial performance in the second quarter demonstrates the effectiveness of our globally leading broadband networks and customer-centric culture,” said Telus CEO Darren Entwistle in a statement. He added that the company is “continuing to see positive momentum from our efficiency-enhancing initiatives.”
Telus reported a net loss of $245 million in Q2 2025, compared to a profit of $221 million in the same quarter last year. Free cash flow rose to $535 million from $481 million a year ago. The company added 110,000 new postpaid wireless subscribers, while internet net additions came in at 36,000—slightly below last year’s 38,000.
Telus Health revenue increased 11% year-over-year to $422 million, while Telus International revenue declined 4% to $690 million. The company also declared a dividend of $0.4163 per share, up from $0.3891 last year.
Telus said it now has 11.9 million wireless subscribers and 2.8 million internet customers across Canada. Mobile churn—the number of customers leaving—held steady at 0.76%, showing customer retention remains strong.
Operating expenses rose to $4.86 billion, up from $4.58 billion last year. The company said this was mostly due to job restructuring costs and growth in network expenses. Long-term debt also increased to $32.2 billion. Shares of Telus as of writing are down 1.93% today, trading at $21.88 per share.
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Turn the damn TV service on in Ontario where the fiber is available and you'll stop loosing on your investment and start gaining
#1 that is exactly what they are trying to do but Bell is putting up roadblocks.
#2 they wouldn't be losing on their investments if the government didn't put their meddling hands into the situation and is forcing them to share their fiber lines and cell towers before they have even paid for them, lowering their rate of return on investment and increasing the time to recuperate the investment.
BUT at the same time without this "meddling" Telus wouldn't be able to turn on service in Ontario on bells fiber lines… Double-edged sword, or catch 22, you can't have it both ways.
the government has forced the telecom companies who own the lines to share their infrastructure with competition, this allows smaller companies to start up and actually have a chance, but at the same time it removes all incentive for the big players to invest any money whatsoever in new infrastructure.
for this exact reason tell us is no longer installing fiber anywhere in Canada they have sold their fiber rights to other companies to install and maintain the fiber lines and tell us is going to lease from them instead of installing their own fiber then being forced to share it with competition by the government.
there is no perfect solution here
#3 current management at telus… "Needs improvement" to say the least.
I'm a former employee who took voluntary severance package 2 years ago. Management has their head up their rear end
Yes, upper mgmt always looks after itself.
As a retiree with severance, my advice is to move on and leave Telus in the rear view mirror.
Those days are gone.
It's hard to get ahead when you're focused on what's behind you. And, none of the companies are any better. It's a cutthroat business.
I worked through the period of the build out and rode the wave. But it's over, for good.
Telus would rather promote dubious documentaries and pervert rainbow programs than work the core business.
Like I said, the good old days are gone and it's time to move on.
100k of that went to severing my employment.
they pushed out all their experienced technicians and replaced them with salesmen.
telus used to be one of the most reliable stocks in Canada.
every payday tens of thousands of Telus employees would purchase Telus stock, as Telus had a stock purchase matching program. If we purchased 6% of our wage in stocks they would match another 4%, that's an instant 66% return on investment plus the stock would consistently go up year over year. Like clockwork, every 2 weeks thousands and thousands of stocks would be purchased.
Then they shipped all the call center work overseas, and pushed out many other employees. Now there's no one left to purchase stock every two weeks like clockwork.
how has their stock been doing the past 2 years? Flatlined.
how has the quality of their call centers going? Nosedived.