The Consumers’ Association of Canada Applauds Ottawa for Supporting Verizon

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The non-profit Consumers’ Association of Canada has announced it is pleased with the Harper Government’s decision to support the entry of Verizon Wireless into Canada to foster wireless competition.

“Consumers are telling us they welcome the new choices Verizon’s entry will bring.” said President Bruce Cran.  “We are hearing also that Consumers are offended by the extravagance of the major telecom’s massive advertising program attacking the Harper Government’s decision.” he added.

The Associations further notes the addition of Verizon will improve competition and bring choice to an industry that has been “stagnant” due to the dominance of Rogers, TELUS and Bell. The group also calls on citizens to contact their local MP to give your voice of support for Verizon.

Canadians appear to similarly support the arrival of Verizon, according to The Windsor Star, as Laura Sheets and her friend Kim Tissot share tales of their own wireless bills:

“I’d go to Verizon,” said Tissot, a Windsor dental assistant who grudgingly pays $80 a month for her plan from Bell and is envious of relatives in the U.S. who pay less for similar plans with Verizon…

[…]

“They get you any way they can and how do you fight that?” Tissot asked Monday. “If you want a phone, you’ve got to pay.”

Recently, wireless incumbents have launched an ongoing PR campaign in the media (some Canadians have responded) to voice opposition over the entry of Verizon in Canada, which will supposedly put local jobs at risk, despite the Big 3 having previously outsourced domestic jobs overseas. TELUS has a 3,000 strong call centre in the Philippines, a venture by its arm TELUS International. Similar outsourcing by Rogers has IBM providing IT services and Bell outsourcing jobs to India.

Founder and Editor-in-Chief of iPhoneinCanada.ca. Follow me on Twitter, and @iPhoneinCanada, and on Google+.

  • Doug

    Too bad no one ever looks at what Verizon charges south of the border. They are a top-tier carrier that looks at their low-cost rivals and beats them at quality service. They are not a budget wireless carrier, but a carrier that charges fees based on the superior service they provide. That said, I truly doubt they will charge much less than the Telus, Rogers, or Bell. If you want quality service, you need to pay for it. Furthermore, I doubt they will bring service to areas where there is sup-par service already. With people complaining that they do not want cell towers near their homes, why would things change (never ceases to amaze me how people want better service, but not have the infrastructure near them).

  • beavisaur

    I would be happy to pay (without complaining) the current Rogers pricing if I was getting the level of service that I should be. However, living in a city just north of Toronto in an area that according to Rogers is 100% covered by LTE and only getting LTE in MAYBE 30% of the city is not the level of service I feel like I am paying for.

    Also, I would gladly have a cell tower erected in my backyard if Rogers would offer. Do you know how much they pay for people to let them put a tower on their land???? its insane.

  • Doug

    Fair enough. I used to be a Rogers customer, but felt their service was lacking. Before that, I was with Virgin (Bell), and even their areas of service was lacking. I’ve been with Telus, and not an issue. Customer service is heads above Rogers.

    Another thing to remember is that the people south of the border complain about their service providers, so why would we not expect the same here?

    http://www.consumeraffairs.com/cell_phones/verizon_local.html

  • SS

    Excellent for Canada’s middle class families.. Each dollar counts.. Welcome Verizon..

  • Hidden

    10k a year plus free service

  • Al

    ummm….. yea… you didn’t research Verizon’s prices, did you… despite what Doug just pointed out. Their prices are essentially the same as here, although they *may* provide a couple of added features for that price.

    Personally, I’d rather pay $40/month (for unlimited national minutes and texts & 2GB of 4G Data), like they do in the UK.

  • Chrome262

    I would to, but that’s not going to happen anytime soon. but it won’t happen at all if we don’t have competition. I know people think verizon will just port over the same prices, but they are starting off with as the underdog here, so they may do as Wind, or honor Winds plans, and those rock

  • Chrome262

    I liked Telus customer service, but missed some of Fido’s perks so I went back, Although part of rogers, they are still miles ahead of them in service. Verizon, remember, as I said above, will be the underdog in market share and will have to attract customers with something other then ” we are not Rogers” so either they will offer no Roaming, or lower prices, or both. And with a better network, they can offer more data up here.

  • Chrome262

    I think lots of people up here have relatives or friends down south, so a company that is in both countries could eliminate Roaming, or at least long distance to other verizon customers. That is nothing to laugh at, with over 250,000 expats living up here, not to count all the families that have members in both countries, you are looking at a big incentive to switch.

  • anonymous

    As an ex call centre and retention employee of rogers, I know that the only way to get a fair price point is if you threaten to cancel. The in market plans are designed to make them money and they are successful in doing that. But if someone isnt happy with that they will help you save money if youre tenured enough with them. And you cant really blame them. They are suppossed to make money its not a non profit sector. Give it a shot with your carrier. If that doesnt give you a price point you can live with, then definitely switch… I think many people just dont know that you *can* negotiate their prices.

  • Al

    Wind does have really good pricing… IF you’re lucky enough to be within their area. There is no way that Verizon would use Wind-type pricing. They have millions of customers south of the border who would find out and raise hell. They can’t afford that.

  • Al

    It’s still a big “IF”. They may choose not to eliminate roaming and such. I think it would be a mistake for them not to put that on the table though, as that is a very strong argument to switch to Verizon. But we won’t know what’s going to happen until it actually happens.

  • Chrome262

    different country, different rules. But hell, they could own wind and keep the name. They don’t need to be “Verizon” here at all. But using a different name, they could do what they wanted without states side back lash. And seriously with T-Mobile on their butts they should do something. Most of the people I know on Verizon (family mostly) would love to move over to T-mobile but the coverage sucks

  • 1His_Nibs1

    Yea I tried to get Fido to meet WIND mobile’s Unlimited $40.00 plan and even took the steps to cancel. They called my bluff (even though I did cancel) and they wouldn’t budge on the price even after a couple of days of cancellation when I called back. I still pay double of what I would have with WIND so I’m not sure exactly what more I could have done to “negotiate”. Unless that was out and out cancel in hopes they called me back.

  • Hidden

    Don’t use wind which is up for sale and garbage network to negotiate anything, if you want descent pricing use koodo or virgin. Here in QC I used Videotron to get national calling with 3gb global texting voice mail and caller id for $55 with ROGERS. They will match you, they aren’t making profits and want to keep clients. They buy out clients at twice what bell or telus does. Although the garbage service makes you pull you’re hair out a free renewal every year goes a long way.

  • Al

    That would be assuming that American’s are too stupid to figure out what is going on. They absolutely can NOT undercut their US rates just because they are in Canada or operating under a different name. The backlash would be insane. It would be a suicide move. They would HAVE TO give the same prices to Americans – Unless they do plan a sudden drop for all customers (which I doubt very much), we are looking at essentially their US pricing here – perhaps more. They own the market in the states. They are like the big 3 combined. Therefore, they do what they want (except commit suicide).

  • Chrome262

    Lol if they could do what they want, then they could lower prices here. But they don’t even have to do that, just have to offer the same stuff as the states. Like no roaming, more data and 1 year contracts

  • Al

    Like I said… They can do what they want – except commit suicide… Which is what lower prices in Canada would do to them. The American uproar would be a disaster for them.

    As has been repeatedly stated, if we are LUCKY they will do US/Canada free roaming.

    More data?!? They offer the same as is available here already… And AT THE SAME PRICE.

    Who the hell wants a one year contract?

    C’mon man, use your head.