New VoIP Calling iOS App By Dell & Fongo Helps Canadians Cut Their Phone Bills

Today, Dell Canada and Fongo have launched a new iOS app called Dell Voice, a free to download full feature VoIP phone alternative that may help Canadians save money on their mobile phone bills. The app is compatible with iPhones, iPod touches and iPads and can be used to receive and place calls to landline and mobile phones using Dell Voice service which offers free local and long-distance calls to most of Canada, free unlimited incoming calls, free Voicemail, free Caller ID and free Call Waiting. Canadian cities that Dell Voice users can call for free are listed here.

John Stix, co-founder and chief marketing officer of Fongo said:

“Dell Voice aims to help Canadians reduce the cost or even eliminate the need for a voice plan. I believe Dell Voice is a game changer that has the potential to transform the telecommunications industry, while helping to put money back into the pockets of Canadian consumers and business owners.”

Detailing via official press release:

Dell Voice uses Voice-Over Internet Protocol (VoIP) technology to receive and place calls with users existing data connection (i.e. 3G, 4G or WiFi) on the Fibernetics network. Fongo enjoys privileged access to Fibernetics, a Canadian CLEC that owns and operates its own coast-to-coast network in Canada. By using the Fibernetics network, users can choose a local Canadian phone number for their Dell Voice line, as well as place emergency VoIP 911 calls.

For more information on Dell Voice visit www.dellvoice.ca

Below is the direct download link to Dell Voice iOS app:

“Technology runs through my veins...” | Follow me: @DrUsmanQ usman@iPhoneinCanada.ca

  • Alex Sebenski

    Why would they offer this for free? Do they have something against Skype? Is the quality any good? You get your own phone number to receive calls at? Should I cancel my voice plan right now?

  • DaddyGeek

     http://www.dellvoice.ca/cityListing
    There’s the catch.  “free” but only in certain cities.  So limited use.

  • wy

    you get a canadian phone #. this is amazing. finally something like google voice in canada.

  • Longo

    You ask alot of questions, try it out and see for yourself!

  • robgeo

    Usman – sorry but this is a scam. First they wanted a contact phone number to register! Then when activating the account via contact email the first thing they want is ALL your contact info including birth date! This is allegedly mandated by crtc for 911 service. This is bs and a huge load of crap! Everyone knows all cell phones do not register contact info for 911 service. The best available and for the most part would work pretty good is gps location services. 911? What if i move 1 day after i register. Bs folks!

  • Nabil

    Why are you attacking this awesome app? They are asking for your info because it’s the only application that can actually call 911 because they want it to be a reliable application as in you can ditch your plan with the carrier and use their service. When you normally call 911 with your phone normally, they automatically see all the information about you because your carrier gives them access to it. This application wants to do the same… it HAS to do the same actually… So stop insulting them cuz they did an amazing job!

  • Nicksobriquet

    No phone numbers available for Victoria, BC, so if I were to opt for a Vancouver number, anyone from Vic would be calling long distance.

  • Anonymous

    I just registered for a Hamilton number. Why is it when I try to place a call to a Fredericton number, I received a reply “you have an insufficient credit”. Is it because it’s a Rogers number? I thought long distance call are free?

  • Guest

    It’s good but too bad they don’t have texting included. I want to have a spare number to use to give to people but if you can’t text it basically looks like a fake number. Guess I have to buy a blackberry for a second phone line ugh.

  • Junkmailinu

    LOVE IT! It still has some bugs but I’m sure they’ll fix em right up.. but so far so good.. I love shafting the big three and this is a great way to do it!

  • Vas

    So far so good with the app. Love the fact that I can keep my voice minutes down to a minimum now with a second number. I agree that I wish there was an option to text, but maybe that could come with a future update.

    Regarding the 911 service, although I cannot find it on the app’s support page, do you think there could be a ‘hidden’ fee for registering to the service?

  • sammy

    The free portion is great, but the paid portion is a rip-off. I put in $5 credit for LD. Then verified the rate for an LD call to London, England (2 cents/min). I made a test call and got voicemail within 30 seconds and I hung up. 6 cents had been deducted!! Now on the line with their useless rep who is trying to BS me saying that it “may” be because of the “minimum charge”. When I called on his BS, he said that he was “escalating” the matter to the Billing Dept. After great reluctance, he finally gave me a ticket #.

  • Dom

    I’d say def try it out. If you like it, then cancel the voice plan. I plan on doing so

  • Dom

    but even in the other cities its still cheaper than the 35cents long distance for anything outsdie of of my calling area

  • Guest

    If I call internationally through my provider and i get vm, they cahrge me for it :S There is a 4cent connection cahrge listed on their website plus teh 2cents per minute (30seconds would proly charge at 2 cents not 1)

  • Anonymous

    Not all cities are free for long distance. Fredericton is not one of those cities, so you would have to pay long distance.
    In New Brunswick only calls to Moncton and Saint John are free.

  • Anonymous

    I wouldn’t even trust a VOIP app for emergency 9-1-1 service. Even if you have a cell phone without a SIM Card or even if you cancel your service you can place a 9-1-1 call which is way more reliable than a VOIP app will ever be.

  • Anonymous

     See magicjack

  • Jbohn

    No option to get a number for Kelowna, BC even though they are on the free calling city list.

  • Jd2157

    Same thing with Halifax. For the past 2-3 years they’ve been saying “we’re working on it” but still nothing. So take any words of encouragement from them with a grain of salt.

  • Jd2157

    Magicjack (especially Plus) is hard to beat. $20/year for the basic service, plus $10/year for a Canadian number (they even have numbers in most area codes, incl 902) is a pretty good deal. Upfront costs are a drag ($40 or $80 for Plus) though.

    Dell Voice suffers from number availability in most areas, and not all calls are free. Google Voice is better for outgoing calls (although no way to use it with a standard voip client on a cell phone). Skype is better for outgoing calls ($30-$40/year for all US/CAN), but no incoming numbers at all in Canada.

    If only Google would a) provide Canadian numbers like Magicjack and b) create a regular voip client like Dell Voice. Probably as likely as Dell Voice/Fongo getting numbers in all area codes and doing unlimited calling in Canada.

  • Jd2157

    Last I checked Magicjack updated their terms of use and removed some scary wording around monitoring your web browser.

  • Jd2157

    Been using it for years myself, since they were called Freephoneline.ca. Call quality is generally better than Skype (less delay/echo). I paid the $50 for the SIP config info so I could use my account with X-lite on a Mac or Bria on the iPhone, or on a Linksys phone adapter. Not sure if Dell Voice will offer that option. The free voicemail forwarding to email feature is really nice too.

    Only complaints are not being able to get a number in the 902 area code. They’ve been offering words of encouragement for 2-3 years but nothing more. There’s only one town I call regularly that isn’t free so I use Google Chat or Skypeout ($3/month unlim US/CAN).

  • Janice Pottle

    Tried this out last night. Got a new Vancouver number and made some calls. Call quality and stuff seemed good, tried both incoming and outgoing calls with no problems. 

    However, you do need to leave the app running (at least in the background) to receive calls. With the app running in the background I got a push notification that there was an incoming call. When I killed the app, I no longer received the notification. I wonder why? Other apps (like Whatsapp, etc) can send me push notifications even if the app is not running in the background. This is a problem for me for two reasons: 1. If you reboot your phone or whatever, you would have to remember to open Dell Voice before you could receive any calls, and 2. Leaving the app in the background seems to be chewing up quite a bit of battery!

  • Benmingli

    Oh.. Great.

  • Jcstauffer4

    Ya same with me but it won’t let me call anywhere!! Ripoff so far

  • Bradmurray1

    Ok first off this app is awesome.. They cannot legally use your information you give them in any way other than for the 911 purposes they state about. It is illegal to do so as it is what you agreed to in the terms of use. 2nd off I use this app on my iPhone that has no carrier and no number with an inactive old sim card in it. The program does exactly as it’s supposed to do. For those that complain about having to leave the app running in the background in order to receive calls, might I remind you this is a free service, if you want a service that will work anywhere anytime pay for a provider.. Only issue I had was sometimes I can’t end a call and have to close the program instead of ending call. But hey I don’t complain. I use this on an old 3G which can’t multi-task but if you keep program open and power off the phone it will still keep a wifi connection which allows free I repeat FREE phone service. Thank you for your hard work!!

  • Mark Johnson

    Try the Line2 application.  Free calls- US/Canada, Toll Free, SMS, MMS- I love the application.  

  • Guest

    Has anyone installed its PC Windows version? This Dell service is truly great but the dialer of PC version does not work, I cannot type in any digits. I have to first create an entry in the Contact list and then to make call from the Contact list in order to get rid of the dialer problem.

  • Guest

    This app eats 1MB per minute of conversation, it is ok for home wifi connection but is too much for 3G data transmission. Say I am paying CAD$10 for 100MB, that means I have 100min of airtime, which I think it is pretty expensive!

  • Guest

    I discovered the same problem with my desktop running XP and laptop running Windows 7. Called FONGO and reported it. They said they will get back to me on it.

  • not true, im in vic and ppl call me no charge

  • bob430

    I cant call my dell number here in Victoria without a long distance 1 before the number which means a long distance charge, I could only register a vancouver number on the dell voice although I live in Victoria