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Ya, I work for Telus at an independent dealer. We had a dealer rally on the 4th, and we got talking about the release, and I actually said “I give the system until 10:30am before it dies”. So fast forward to the 5th, and it's 10:30am. The system is starting to get slow, some pages are half-loading or it just times out. And by 11:00am I couldn't even log into our partners site. I couldn't even tell the people who walked in the door, what discounts they could get on a new phone.

The 6th was almost as bad, around 10:30 the site basically told me to go take an early lunch, and by around 1:30 people's accounts were accessible, and the activations were only taking around 20min. But the ones I did in the morning all had errors on their system side. Not just activations mind you. Anything having to do with switching customers phones to new hardware. Some services just error'd out and didn't work.

All I have to say, is make sure you get your day planned to hang around the store, or be prepared to not have a phone for a day. Overall though, the launch was good. Lots of people got new phones, iphones and such. It took me 4 hours to get my own phone running.

My friend's IPhone has not been activated after over 1 week. It's hard to believe. I have never heard of a problem like this. She has talked to Telus many times promises were made, but nothing has happened. Talk about frustrating.

yeah it's going to change in time. from what i know they are focusing first on postpaid. prepaid feature pricing for hspa hasn't been released yet. they trained us on how to swap a device regardless of pre or post paid… but haven't released any pricing yet. i assume it's because of billing, it's foing to be tricky in prepaid.

first of all, I don't think you can put an HSPA device onto P&T. You can't put a blackberry on it right now, so why should you be able to put an HSPA (Data device) onto it. There are no HSPA devices as of today, that are NOT considered Data Devices by Telus. Hero, New Chocolate, iPhone, all are data devices.

The problem is that, the pay and talk is billed through the WAP browser, and their billing system cannot handle debiting a users account via web browser at the moment. Of course, the real consideration is that they do not want you to, not that it won't.

There is no money in Pay and Talk systems, that is why people charge for services usually when you need something done. And why you have to have a $25 account balance to do a swap in a store, but it is free on the web. Web is considered self-service, which is exactly what Pay and Talk is. Self Service.

They make more money off of people who know they're going to use the devices for what they're intended, and are willing to sign contracts, pay $50/mo + for services rather than $30/mo. They need the overages, and they need the long distance. A lot of people pick Pay and Talk so that they can keep their budget in balance. (No $400 bill suprises for going over, long distance, etc.)

What they need, is to allow spending cap on regular phones by request. Currently, only if you have a deposit inquiry, can you use the spending cap, and even then, only on PCS not Mike. $200 spending cap would do people wonders for Data Devices, that way they don't have to worry about going over budget as much, but will have more flexibility to do things rather than pick something that limits their ability to take advantage of the current network and are stuck with basically a phoning/texting machine that can do WAP browsing. No GPS. No Maps. No Web Browsing with a real browser.

(11/15/2008) Apple doesnt allow them to put any sign about iphone ..especially near BB.