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Apple Faces Class Action Lawsuits Over Siri in Quebec and Saskatchewan

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Two class action lawsuits have been launched against Apple in Quebec and Saskatchewan over the promotion of Siri as a feature of the iPhone 4S. The digital assistant feature had a limited launch in Canada with the debut of the iPhone 4S, which was misleading according to the proposed lawsuits. According to an article on the cases on Bereskin & Parr LLP’s website:

Both suits allege that Apple’s advertising of Siri was “fundamentally and designedly false and misleading” and that the company “knew or should have known that the iPhone 4S does not perform in accordance with the advertisements and marketing materials they disseminated.” Further, Apple apparently “never disclosed that the Siri transactions depicted in its advertisements are fiction and that actual consumers using actual iPhone 4S’s cannot reasonably [sic.] expect Siri to perform the tasks performed in these advertisements.”

The suit alleges the disclaimer that Siri was still in ‘beta’ status was “buried” within Apple’s website and not made front and centre in marketing materials.

Back in April, Apple faced a similar Canadian lawsuit related to Siri on the iPhone 4S, following a similar suit launched in the USA–where Apple dismissed claims as they argued customers had the option of returning their phones if they were dissatisfied. Apple added Canadian support for Siri in June.

The case has not been certified yet by a judge to proceed in Canada yet, but Bereskin & Parr LLP notes this case will be harder for Apple to defend as Siri’s localized features had not been enabled in Canada yet (check out our initial hands on of Siri when it launched here), even though they were advertised.

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  • crosseyed_mofo

    theres a case to be made for current SIRI use in quebec… impossible to use in either language… im not even kidding

  • imadudeadam

    Its true. Sorry to say, but Siri is pretty much useless. When a feature gets it wrong more often than it gets it right, its of no use.

  • Frank

    Well, let’s just say siri’s first language isn’t french… probably not it’s second or third either. But seriously it’s bad. I pronounce like crazy and boy, it’s not pretty!

  • Omac

    Bunch of winey babies, if you don’t like it don’t use, can’t stand people just looking for a handout

  • Jon

    I use it just fine in Quebec.

  • crosseyed_mofo

    ask where the closest lafleurs or la bell province is in english

    then in french ask where the closest subway or mcdonalds

    not advocating fast food here but siri needs franglais both ways stat

  • crosseyed_mofo

    how in the FUCK is a feature meant to sell the phone, that you pay for, a handout?

  • Omac

    The handout comes in when they see apple making billion and they want a “FUCKING” handout, I use Siri all the time and it wrks great your just mad your French lmao

  • crosseyed_mofo

    ?

    im an anglo in quebec, nice try though

    now besides the failed attempt at insulting me with a non existing insult that isnt insulting

    please explain how people paying for a feature, not getting it, then wondering why, is a handout

    you arent making much sense here

    a handout would be if it wasnt listed as a feature but had a sense of entitlement that it should be, without paying out of pocket

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