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Network Coverage Maps; Bell vs Telus vs Fido vs Rogers

by X1Zero on November 1st, 2009

With the upcoming iPhone release from both Telus and Bell, I thought it would be interesting to take a look at the network coverage provided by all the carriers in Canada.

As many know, Telus and Bell are launching HSPA+ networks, a complete departure from their existing CDMA networks. The new network technology also puts them at par with Rogers/Fido. The new Telus/Bell network offerings have been a strong point of conversation from Canadians as many worry that since the network is brand new, it may not be as reliable as, for example, the established Rogers/Fido network.

While company coverage maps are by no means meant to measure actual network coverage, since often times they are not entirely accurate, the maps are the best resource customers and observers have.

With that being said, let’s take a look at the various coverage offered by the four iPhone carriers in Canada.

Coverage

Below are the new Telus HSPA+ coverage maps for Western and Eastern Canada. While the coverage looks quite good overall, the map is not very meaningful on its own. (Click images to enlarge).

Telus Coverage WTelus Coverage E

If we compare the Telus coverage to Bell (link here), both companies offer almost identical coverage across Canada. Also, using the above Telus map as an indicator for Bell would be appropriate since the two companies are building the upcoming HSPA+ networks together.

What this means for existing or new Telus/Bell customers is, according to the maps, the same coverage customers experience today seems to be available for the new networks as well, just faster due to the HSPA+ technologies. I’d say that’s good news.

Looking at the Rogers (link here)/Fido coverage map below, initially it seems as if Rogers, Telus, and Bell are on an even playing field, but upon closer inspection, there are differences. (Click image to enlarge).

Fido Coverage

Between Rogers, Telus, and Bell, the two latter companies offer more coverage in more areas. For an obvious example, look at Newfoundland. The Rogers/Fido coverage is almost bare but Telus/Bell coverage is plentiful. While the additional areas that are covered by Telus/Bell are not overly significant from Rogers/Fido, that coverage will make a difference to customers in those areas who may have wanted an iPhone but could not get it due to poor cellular coverage.

But then returns the argument of just how reliable the new Telus and Bell networks will be against the established Rogers/Fido. While all four networks provide good coverage, with Bell and Telus providing more across Canada than Rogers/Fido, the quality of the networks will be the true test.

Once the new networks go live and become increasingly established, the true conclusions of quality will appear. But as it stands now, at least when comparing coverage maps, it would seem that Telus/Bell have the upper hand.

How’s the network coverage in your area? Are these coverage maps accurate for you? Will your city/area have network coverage for the iPhone from the wireless carriers in Canada?

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Posted under: Bell iPhone, Main Page, Telus iPhone, X1Zero's Corner, iPhone Fido, iPhone Rogers

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  • yvrgal
    I'm very happy with Bell's coverage. I used to have a Fido account with my iPhone, I live in the city and I keep getting drop calls. I gave it up and will be joining my own family plan with Bell next week. I'm very excited.
  • xKaMikAx
    As long as with HSPA+ on Telus I can actually get coverage at my high school outside of Calgary (Near Calaway Park) instead of having no bars half the time with Rogers(Even though Telus Cdma is the same) I'll be happy.
  • rorypiper
    Roger's coverage is okay, in Victoria, but areas just outside town are poor. Parts of Sooke, Metchosin, and other western communities have "No Service" at all.

    What I'm most curious to see, is the speed. The iPhone 3GS will, apparently, do over 7mbps, but I've never seen speeds above 3mbps, on my 3GS. If Telus/Bell can make the most of the hardware, and get better speeds than Rogers, then folks may have a real reason to choose them over Rogers/Fido, or even give them reason to switch carriers.
  • dcurry
    I switched from Bell to Rogers in June so I could get the iphone 3GS. Although the iphone is worth the switch it means sacrificies. My bill is higher and I have no cellular coverage with Rogers in my home area. That's right! I can't use my cellular phone at home. (thankfully i have wifi) I had great coverage with Bell despite horrendous Bell customer service.
    Rogers...get moving on adding better coverage
  • stuhFAN
    Rogers 3G coverage in Ft. Mac & northern AB? That's laughable, I can rarely get Edge coverage let alone 3G.
  • Pete
    Very pleased to see the new TELUS HSPA+ coverage map! I am in Toronto, so pretty much all carriers have decent coverage here, but I fly 2-3 times a year to Newfoundland. My Mom lives less than 10 minutes from downtown St. John's, and with Rogers, my phone used to be nothing more than a paper weight. I always get 5 bars since switching to TELUS and it looks like the new network will continue this. It's nice to see some carriers recognize there are actually Canadians living east of Montreal.
  • Pete
    Very pleased to see the new TELUS HSPA+ coverage map! I am in Toronto, so pretty much all carriers have decent coverage here, but I fly 2-3 times a year to Newfoundland. My Mom lives less than 10 minutes from downtown St. John's, and with Rogers, my phone used to be nothing more than a paper weight. I always get 5 bars since switching to TELUS and it looks like the new network will continue this. It's nice to see some carriers recognize there are actually Canadians living east of Montreal.
  • I always liked Telus service and had awesome coverage everywhere! When I switched to Rogers, it just went down hill *Thumbs down to Rogers*
  • Robb
    It doesn't seem that the article author actually looked very closely at the maps. The Telus/Bell map shows HSPA+ coverage almost everywhere (the bright green). A quick inspection didn't show any significant areas with just HSPA (and how fast is plain HSPA anyway?).

    Compare to the Rogers map. Only the major metro areas have 3G while the rest of the coverage is "network." "Network" means EDGE, if you're lucky, but much more likely GPRS.

    From those maps it looks like the Bell/Telus data coverage is going to be WAY better than Rogers.
  • wdejong
    Well, since I won't see the iPhone on Telus in Saskatchewan anyway, I'll stick with Fido. I get coverage in the cities, that's really all I need.
  • Robb
    From the map it looks like Telus has Regina and Saskatoon covered with HSPA+. Rogers' map says they don't offer 3G anywhere in Saskatchewan. Rogers does offer basic service on the highways outside Regina and Saskatoon though, which it looks like Telus is missing, HSPA wise.

    A tip from a fellow Fido customer: your phone will report you're on a Fido network even if you're actually using what they consider the Rogers network (meaning you have to pay extra). Since the phone is lying to you, Fido will give you a "special" plan if you complain, that offers better pricing and free use of the Rogers network. I had to run the complaint through the telecom commissioner though.
  • Jay
    Rogers does have 3g in Saskatoon and Regina though
  • MGDC27
    Please elaborate on why is fido charging us extra for using rogers network? How do we know exactly that we are using rogers network & not fido? can we see it on the settings? if not where?
  • Robb
    Fido used to be an independent provider that only serviced the really big metro areas. Then Rogers bought them and merged their networks. They kept Fido around as kind of a "discount brand" (A Fido customer irritation agent actually told me that), much like Telus has started up Koodoo.

    So Rogers basically kept Fido coverage to major metro areas, even though the two networks are now indistinguishable. If you look at Fido's network coverage maps, they have coverage in major cities and "extended network" in between. The extended network is really just the rest of Rogers' network. The problem is, since there is no actual difference between the two, nobody but Rogers/Fido billing can tell the difference, not even your phone.

    If you go to the US the little network indicator on your phone says "T-MOBILE" or something instead of "ROGERS" or "FIDO", right? Not so if you wander off Fido's network and onto Rogers. The phone still happily reports you're using "FIDO."

    In my case I made a forty some minute phone call. Since I wasn't on the Fido network (even though I had no way of knowing that), Fido decided to charge me roaming fees and long distance (your long distance plan doesn't apply when you're roaming), adding up to 60 cents a minute.

    When I called to complain I was told that the only way you can tell if you're on the Rogers or Fido networks is to call a number. So if you want to make sure, you have to call that number before making or receiving any call. I told the customer irritation rep that was ridiculous.

    After a complaint to the telecommunications commissioner Fido decided to see things my way.
  • I still only have Rogers and 302880 listed on my network selection screen. Is this because Telus hasn't actually implemented their 3G here yet (I wouldn't be surprised) or because I need to unlock to access their network? fwiw, everything I want to do with my iPhone and then some can be achieved without jailbreaking/unlocking it.
  • Robb
    I've also got Rogers and 302880. Maybe 302880 is the new Telus/Bell network. You'd definitely have to jailbreak and unlock to use it though, and Telus would charge you an arm and a leg anyway.

    I was looking at jailbreak apps the other day. There are plenty of must-have lists but the only two that really tempt me are the app that allows other apps to use 3G when they normally require wifi (Skype out over 3G, download things > 10 MB, etc.) and the one that lets you change bluetooth, wifi and 3G settings from the home screen with a swipe. Other than that I don't see anything really compelling.
  • Matt
    I live in St.John's NL...have iPhone with Rogers but the coverage is terrible. Rogers has nothing to say about their plans or lack of plans to upgrade their network here...so do I go with Bell and pay the contract cancel fees or wait with misplaced hope for Rogers to smarten up.
  • Tino
    Telus & bell Do Not have GSM/GPRS/EDGE so theres no backup network. Goodl Luck when theres congestion in the network.
  • Jezebel
    This no backup network issue may be a big problem... particularly if the new network coverage (areas covered by each tower) is not very good... it would be a drag to move outside of a tower's coverage and have NO backup coverage at all. I'm assuming Rogers/Fido does not have this issue? Has anyone with Telus or Bell experienced a problem with service in Southern Ontario due to this problem? I currently have an old LG phone on Telus pay and talk and cannot get service in a pretty big area between Guelph and Burlington. I am in the market for an iphone, and not only do I want to get the best plan for my needs but I want to make sure I get good coverage in this area because this is my commuting zone. I've asked Telus if their new network will have better coverage but of course they have no idea. I'd like to hear others' experiences with this. I can't borrow iphones from the major carriers to check out coverage so I have to make the best educated guess I can and hope it is the right one. Expensive mistake if it isn't!
  • Jezebel
    I ended up going with Rogers and so far I have no complaints with the service. The no service zone I used to get between Guelph and Burlington on my old Telus phone has not been an issue. I even get service in stores when I used to get none!
  • iphoneuser
    Although service may be good with rogers/fido and telus/bell, he difference i noticed as my iphoneplan is with fido and my husbands iphone plan is with bell. When the 3g is turned off with bell the phone doesn't allow to make calls where as fido if the 3g is turned off the phones works on edge and allows you to make calls
  • One of the "reliable" features of Telus/Bell
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