The Canadian Radio-television and Telecommunications Commission (CRTC) has temporarily paused upcoming deadlines in its review of fees that prevent Canadians from switching cellphone and internet plans.
Major telecoms including Bell, Rogers, and Telus were originally required to submit their responses by July 30, 2026. Interventions from the public were also due on the same date.
The decision to suspend the timeline comes after the regulator received procedural requests from consumer advocacy groups and Telus. The Forum for Research and Policy in Communications submitted a request on July 8, followed by the Public Interest Advocacy Centre on July 10 and Telus on July 17. Both Bell and Rogers also filed submissions in response to those requests.
The CRTC said the pause gives everyone more time to review its upcoming decisions on these requests. New deadlines will be announced once those decisions are made.
Last month, the CRTC threatened Rogers, Telus and Bell with $10 million fines over these new fees, asking carriers to file formal responses by July 30 and replies due by the end of August.
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