Rogers iPhone 4 Update: Oops, We Were Wrong

Remember when Rogers last posted about their iPhone 4 updates? On their Redboard, they told customers that stock would be arriving on Saturday, August 7th. Due to this information, many of you lined up outside Rogers stores hoping to get an iPhone 4.

However, the exact opposite occurred. There was no stock. You wasted your time. Rogers CSRs had no idea what the Redboard was. Another SNAFU. Well, according to the Redboard another update has been posted:

UPDATE (August 9, 2010, 1:05 PM) Hi everyone. We sincerely apologize for the inconvenience caused this past weekend as many of you expected iPhone 4 to be back in stock at our stores. In an effort to get devices available as soon as possible, we are expediting all shipments to stores outside our normal process. Unfortunately, there was a miscommunication on Friday and stock was not available as expected on Saturday.

We are trying to be as transparent as possible and provide you with timely information. Obviously, this isn’t a perfect process and we appreciate your patience. Stock that was en route Friday will be arriving in some stores today. Additional inventory will be arriving throughout the week. Due to high demand and limited quantities, we strongly recommend that you call ahead to ensure that iPhones are in stock.

What’s your play now? Buy an unlocked phone or continue the waiting game?

Thanks @niker23 for the tweet!

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Shnoggins
Shnoggins
15 years ago

Wait. Rogers isn't worth the hassle in Newfoundland. I'd have to be absolutely desperate to go back to Rogers after my two year stint with them. Thank goodness I got out of that contract for free…

Dammit
Dammit
15 years ago

Same for Fido?

Ake
Ake
15 years ago

None at Surrey Central or Coquitlam Center. I think it's best to take a break for a while and wait for a confirmed shipment. The stock seems to be legitimately low now everywhere. Even apple stores don't have any in Vancouver.

Kaitlyn
15 years ago

How did you get out of it for free? I know that Rogers has almost no service in Newfoundland from being there last summer, did you manage to convince them to let you off free because of that?

KairuByte
KairuByte
15 years ago

I already purchased one from the apple store. I'm just hoping it will come with 4.0.1 even though the chances are slim.

Daniel
Daniel
15 years ago

yeah, I'm with Rogers in Newfoundland and I HATE IT and I'd like to know how you managed to convince them to cancel your contract for free!

alex_sebenski
15 years ago

Why does it matter if it's on 4.0.1 or 4.0.0? 4.1 isn't out yet, so don't worry your little head about that. You'll be jailbreakable.

roadcarver
roadcarver
15 years ago

Just wait its not like your iPhone 3G or 3GS is broken. I'm trying hard to wait…while I still use my 3G. I know, its slow but its ok for me since I haven't really tried a 3GS LOL! Once I try a 3GS, I'm sure the need for speed will be there.

Shnoggins
Shnoggins
15 years ago

Give them an address outside of their coverage area. If you have any friends or family living in rural parts of Newfoundland use their address. If they can't provide service in that area they will wave the early cancellation fee. Applies to anywhere in Newfoundland.

Shnoggins
Shnoggins
15 years ago

See above.

excaliburca
excaliburca
15 years ago

Are there still any unlocked phones available?

Oshawapilot
Oshawapilot
15 years ago

If you have an Apple store even remotely convenient your chances if finding a phone to HUP (or buy unlocked) is apt to be about 1000% better.

It will probably be months before any carrier location *regularly* has stock for walk-in customers. Until then it's a roll of the dice.

AdamInMontreal
AdamInMontreal
15 years ago

I'm actually a Fido customer (well, that's Rogers anyway) but this “lull” in availability has really made me re-think my need to get the iPhone 4 so quickly. My 3G is operating no too badly under iOS4, and I just know that a few months after the 4 comes out, Apple will have either ironed out hardware issues or come out with something more improved (think 3G –> 3Gs). Since I can do virtually everything I could do with an iPhone 4, I have to question why I'm biting at the bit to upgrade, and you know what? There are no compelling reasons to do so. I'm going to wait this out and save a few hundred bucks in the interim. I'm willing to be my “need” to upgrade to the latest model will die very shortly anyway.

arcterex
arcterex
15 years ago

I think there might be an issue (or at least, a major PITA) upgrading to 4.0.1. Buddy of mine had a heck of a day trying to upgrade, ended up having to do something with a DFU-set/unset tool to get it to finally install.

reddyroc
reddyroc
15 years ago

i called a rogers location at Oakridge mall and they said they wont have any stock until at least the 16th. lame. broke my 3gs last weekend and have been using my 2g as a backup…painstakingly slow.

T2
T2
15 years ago

How do you know our 3G is not broken? My was stolen in October. I'm now also eligible for a full subsidy with renewal and have a pending retention plan, pending on the iPhone. Need the IP4 asap. But, I understand your point, some people can't be happy with their stuff once a new model comes out. When the IP5 comes out, they will complain about how horrible the IP4 is, with its antenna problems and so on.

alex_sebenski
15 years ago

Why would you want to upgrade to 4.0.1? All it gives you above 4.0.0 is the different carrier bars which tell you that your signal is bad. It doesn't actually improve your signal, it just tells you your signal is worse than you previously thought it was.

Kaitlyn
15 years ago

Hmm, I wonder if that's true in Nova Scotia as well. I don't have service at home, only at work and when I told Rogers that before it didn't get me out of my contract. May need to try again,

Kaitlyn
15 years ago

Hmm, I wonder if that's true in Nova Scotia as well. I don't have service at home, only at work and when I told Rogers that before it didn't get me out of my contract. May need to try again,

AdamK
15 years ago

After the iOS4 update I'd consider my old 3G “broken”…dropped calls, freezing, hanging when trying to switch between tasks…you pay for data each month and want to be able to use the phone…after watching a co-workers iPhone 4 in action and how fast he was able to switch between screens, multitask, etc. it reminded me about how I felt when I got my 3G back in 2008…you shouldn't have to be frustrated with your phone, almost screaming at it because you just want it to answer your phone call…

AdamK
15 years ago

Oh, I've since lined up outside the apple store (was there at 7am) and was able to purchase a 32GB. I am very satisfied…

I'd suggest that if you have the time and you really want an iPhone 4, go take a chance and line up outside the your local apple store (early – Oakridge mall in Vancouver allows you to go in through select doors early and you are able to line up outside the Apple store before the mall even opens)…

Salaman
Salaman
15 years ago

Mine came with 4.0.1, launch day. :/

james
james
15 years ago

Just downgrade like I did. Works like a charm now. it will at least hold me over until I get the 4
“http://lifehacker.com/5572003/how-to-downgrade-your-iphone-3g%5Bs%5D-from-ios-4-to-ios-313”
Someone else posted this in a different post. I used it without problem. responsiveness is back!!

Mike
Mike
15 years ago

Im thinking the same thing only I dont have one yet just a itouch and BB Storm but Telus is offering the 3GS for 49 bucks. I might get this one and wait as well

reddyroc
reddyroc
15 years ago

i'm getting closer to doing the same thing. i think i can have my 3gs fixed and be totally happy skipping the 4. if they cant stock it then they dont want my business that bad.

tcatcrb
tcatcrb
15 years ago

I decided to not even bother trying to get one from my local Rogers stores. I ordered one directly from Apple's website and now just waiting for them to ship it. What I hate though is hearing that Apple stores are continuing to sell them meanwhile I'm still waiting for mine that I ordered last week.

Turtle
Turtle
15 years ago

you know there's an apple store in oakridge right? don't waste your time with a little rogers kosk

arcterex
arcterex
15 years ago

I personally like the 4.0.1 bars better, I'd rather know why my call is dropping instead of wondering why suddenly I'm disconnected with 5 bars.

Scott from the Mount
Scott from the Mount
15 years ago

I am going to wait to upgrade my 3G. My guess is that with the firing of the Apple SVP over the antenna problem – they will quietly release a fixed version in the fall. Apple can't argue there isn't a problem and then whack a senior exec. The antenna issue will be fixed. Until that day comes I am not lining up for a flawed device.

Zanteogo
Zanteogo
15 years ago

If I had a working Iphone 3GS I would do the same thing. It's a good phone.

I however do not have one…

E.G.
E.G.
15 years ago

will fido hve stock?

Scarberian
Scarberian
15 years ago

Got my iPhone 4 on launch day =). No long line ups; in fact I got to the store 10 minutes before it opened and was 2nd in line! I went to the smaller Bell store that is located in the Smart plaza near my house and for the first hour there were only 4 customers. The only wait I had to endure was with the Bell call center to set up my phone since they were bogged down that day. Of course I had called the day before and reserved the last 16 GB phone. They of course had several 32GB models still in stock. Some guy came in and just wanted to buy the iPhone 4 out right. He was warned of the price, but he just wanted it (32 GB model) and he was still on contract. BTW I was reading macrumors.com and they are reporting news that Verizon in the US is getting it's own model (CDMA) that will use the A9 processor, have a metal back and insulated antenna.

roadcarver
roadcarver
15 years ago

Did you try reverting back to 3.1.3 using a “shift CTRL” in Itunes via restore? Don't quote me on the shift ctrl and click, but I think that is the procedure or shift click.

roadcarver
roadcarver
15 years ago

Sorry to hear about your 3G being stolen. If I were in your shoes, I'd feel the same as you.

NoIphone4me
NoIphone4me
15 years ago

Reports from varoius blogs online that people around the world that were a part of the original release and have had their I4's replaced due to varoius reasons are noticing that their replacements have a less shiny, almost matte, finish to the antenna then the original. They also report that “antennagate” has for the most part dissappeared. Is this silent recall by Apple the cause of stock levels or internet myth?? Would be very happy if it was the former.

reddyroc
reddyroc
15 years ago

ya but i'm hoping to do a hardware upgrade on my plan.

hub2
hub2
15 years ago

Anecdotally, my 3GS used to always drop network connection whenever I took my building's elevator to the ground floor. Now after the 4.0.1 update it drops it only 50% of the time.

Mind you I haven't tested whether actual calls will drop or not

L537p
L537p
15 years ago

Gota say I'm with you, hopefully we don't forget this and look into android when the time comes again. I'm not saying be a selfless hero. I'm saying the developers are going to android not only because of this but the lock downess of the device. I mean ask arround most my tech friends are recently converted. Android is a good thing we have always trusted google. Bigger screen better hardware os that does flash.

ChantelleJoy
15 years ago

Apple stores can process the hardware upgrades just as Rogers. I walked into an Apple Store upgraded to my iPhone 4 (was quoted the $159.00 upgrade price) and walked out without any money changing hands – it's being billed to me on Rogers Bill. I HIGHLY RECOMMEND IT – way easier than dealing with ROGERS. (Plus they have way more stock, coming in, obviously).

K306
K306
15 years ago

I haven't bothered calling around Windsor Ontario in the last couple days. Got my name on the list (although, after reading some of your posts, after friends and family of Rogers employees get theirs first I may be 100th on that list). I was in Michigan shopping yesterday and the Apple store at Summerset Mall had at least 25 on display for you to drool over. Didn't ask him about stock as I had no intention of buying one in the US. Sigh. Patience.

Mweinkauf
Mweinkauf
15 years ago

Alright, I got mine fixed. I had bought 2 iphone 4's unlocked, mailed them to the states, a week later they got them, put the sim cards in, and they didn't work. Apple store in West Edmonton messed up and put the sim cards on the receipt. I went down there today and they were able to fix it. Apparently, he returned both units, and resold them properly, and they were then unlocked. It apparently took 2 hours for the system to acknowledge that they were unlocked. The person may have to restore the phone in itunes for it to be unlocked… but that wasn't the case for me.

Anyways, West Edmonton fixed it, so if you have any problems, I'd recommend them.

Mikyluck
Mikyluck
15 years ago

Hi just bought my iphone here in Ottawa at the Rogers Rideau center, both 16GB and 32GB available.

L537p
L537p
15 years ago

I hate you apple, I hate you hard core. Supply problems my &$&@ suck my &$$ sack.

Iwantaflipiniphone4
Iwantaflipiniphone4
15 years ago

I would be happy to, but I still want a free bumper 😉

Zultar
Zultar
15 years ago

I would have to agree and I am going to wait it out and maybe even skip the 4. I love my 3GS on 3.1.3 jb and has no issues so, I am thinking as well – why bother

L537p
L537p
15 years ago

No…. It's the third time they do this in Canada every year the same storey. They expected thus they choose not to do something about it best case scenario. Not antenna gays that's only a bunch if sanfransisco people experience a worse bit error due to signal entenuation caused by landscape.

L84toff
L84toff
15 years ago

Exactly what I said until I sold mine for $250. Get a new, faster, way better iPhone4 and pocket the $75. Yes I have to sign a new contract, but I expect to be using a phone for the next 3 years anyway. Plus I just called retentions and got a pretty good deal, so I don't mind staying with Rogers for now.

L537p
L537p
15 years ago

Sorry I was tripping on shrooms when I wrote this.

Dangilley
Dangilley
15 years ago

The lack of iphones in Canada is crazy, just making people wait. A ploy, maybe…….not cool either way.

GuestIPhone4
GuestIPhone4
15 years ago

got my rogers iphone 4 today 16g and 32 g at a rogers plus store..i guess the shipment finally came though 🙂

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