First iPhone 6 Pre-Orders Shipping in Canada as UPS Tracking Sent Out

Apple has started to send out UPS tracking numbers for the first wave of iPhone 6 pre-orders in Canada, set to arrive on Friday’s launch (for those in Zone 1 on the shipping estimate map; this is the original map the company posted with mixed up cities).

We just got a shipment notification email from Apple for our iPhone 6 Plus while others have told us initial iPhone 6 pre-orders have also received shipment notifications.

Screenshot 2014 09 18 00 21 00

Right now, UPS shipping labels show UPS Express Saver as the method of shipment, so get ready for your phone to arrive on Friday.

Screenshot 2014 09 18 00 15 10

Our orders went through at 1AM PDT last Friday and these shipping numbers just arrived 10 minutes ago. UPS is most likely again holding details of these shipments back until the last minute to ensure iPhone 6 units aren’t delivered early.

Have you received your shipping number yet from Apple for your iPhone 6 pre-order? Get ready to wait by the door on Friday!

Founder and Editor-in-Chief of iPhoneinCanada.ca. Follow me on Twitter, and @iPhoneinCanada, and on Google+.

  • Kirk

    I did! Can’t wait!! Friday can’t come any sooner! πŸ˜€

  • Dave

    I got this too, but I realized that I forgot to write the buzzer code to my apartment in the info.

    Does that mean they’re not going to buzz me and they’ll just stick a notice on the door, forcing me to wait a few days and pick it up from the UPS Store?

  • Breed

    Got mines .. Ups saver shipment means it’s gonna be delivered before 12pm right

  • Scott

    Same here, gotta wake up early on Friday!

  • Kurtis Live

    Just got my ups email confirmation, iPhone 6 plus 64GB space grey arriving Friday night.

  • DC

    Got my tracking number too. I’m upgrading from a 4s. Must go to Apple Store to get a free nano sim right after I receive my 6 plus.

  • WChis1971

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  • Dan

    How do you know the time it will be delivered in your home?

  • T33BS

    Rough situation! Is there any way they can identify your name on the buzzer; or is your name not associated with the buzzer?

    I don’t imagine they’ll spend too much time with the delivery and would slap the ol’ notice at first chance to carry on with their busy scheduled day.

  • Kevin Chrisopher Knight

    You used the U corrected map

  • Dhubert

    Yeap! same here received mine while I was sleeping.

  • Lily

    I ordered mine on the 12th, but my delivery is estimated for mid October?? I’m in SW Ontario. Why?

  • spyridus

    Got mine as well – Can’t wait!!

  • Jeff

    I ordered mine through a Bell Aliant Store in Halifax. Mine is still saying the standard can guarantee on the 19th. Bell Mobility confirmed that everyone who preordered gets this. But will I get it on Friday? or will I have to camp the dang store over night to get a retail phone instead? IMO if you preordered, you should be awarded a retail phone if its an upgrade and if it was paid in full.

  • Coady

    You wouldn’t go to apple, you would go to whatever carrier you’re with to get their sim

  • Jeff

    all you need is a postit note with your name and buzzer code and leave it at the buzzer panel πŸ™‚

  • Harold Mitchell

    Woke up this morning to see this notification on my iphone 5…very excited!

  • Michael C

    i get the email as well.. so excited :!)

  • DC

    My carrier Fido will charge me $10 for a nano sim. I asked Apple Store and they said they will offer me a Fido nano sim for free if I bring my 6 plus with me to the store…

  • Jeff

    I just called my local Bell Aliant Store and they told me they have iPhone 6 and 6+ on their purchase orders for today! Since I was the first one to preorder at this store, I am hoping I will get mine! I don’t want to jinx it so I am knocking on the virtual wood.

  • guet

    Ordered the wrong colour of the iPhone 6+ 128GB in Montreal under my name as a reservation for in-store pickup… Ordered Space Grey instead of Silver… if anyone wants to swap reservations, let me know!

  • Jeff

    Do a track on it, where is it originating from? if its from the US, you will likely not see it tomorrow πŸ™ UPS Express Saver is next day by 12noon in most cities.

  • DaveMcG

    Because the initial stock of 6+ sold out very quickly and you will be getting yours later (I’m in the same boat). Showed delivers 9/19-9/23 when I tried to add to cart, but by the time it actually got added and verified, the date had slipped to 3-4 weeks.

  • Parksy

    Mine has shipped but my credit card hasn’t been charged yet….thinking there’s a delay. It was originally charged but the amount never showed up and my available balance has now been updated and my credit limit has been fully restored…..

  • Parksy

    I’ve heard of Apple Stores giving them out but I’d also tell FIDO that you aren’t paying for it and if you’re going to give your $10 to anyone, you’ll take your unlocked phone and pay someone else.

  • Parksy

    He doesn’t. I’m assuming he wont’ be home until Friday night. I’m also hoping there is someone to sign for it, otherwise he may not get it until Monday….

  • Lily

    Aaaargh! Thanks Dave.

  • You can call ups and tell them your buzzer code now

  • Ray

    I have the same situation, and I called Apple ask about this. They said some bank only hold the initial authorization for a few days, but once UPS took over your order, you credit card will be charged. Anyways, you are good, no need to worried.

  • Guest

    Happy to get the UPS tracking but disappointed to find out that it’s expected to deliver to my home on Monday the 22nd even though I live downtown Toronto. πŸ™

  • Josh

    Anyone get a shipped notice from Telus yet? Says it should ship today..

  • KT

    Nothing yet πŸ™

  • Salinger

    Same here. TELUS charges $10 for a SIM card also so I’m hoping when I pick up my phone tomorrow afternoon at the Apple Store that they will give me one.

    I know it’s only ten bucks, but it just seems so chincy of carriers to charge for a SIM card that is required so that you can pay them hundreds of dollars a year.

  • Rory

    Last year I didn’t get the ship notice until Friday morning with tracking but recall the shipping info showing it had shipped out Wednesday, and it did arrive Friday on time via Canada Post. Amazingly the tracking number still works from last year so I just edited my post.

  • Parksy

    Can’t say I was worried but if I didn’t get charged for some odd reason, I would have been put into an ethical dilemma.

  • Parksy

    Looking for a swap too. I ordered the 6 plus would now prefer the 6. I’m in Southwestern Ontario, 64GB Slate. Pay me the difference between the two phones and we’ve got a deal!

  • Parksy

    With those new plans, hundreds of dollars a year is transforming into thousands of dollars a year….

  • J

    Currently in Burlington ON according to packagemapping

  • Ray

    UPS Express Saver Delivery
    Commitment: Next business day delivery by 12:00 noon to most metropolitan areas

  • disqus_KQqDtCiepO

    I’m willing to bet that they will be doing deliveries over the weekend. Or late into the evening past 6:00pm

  • disqus_KQqDtCiepO

    Cancel it and go line up tomorrow.

  • disqus_KQqDtCiepO

    If you ordered from telus, you’ll get a SIM with it. If you ordered from Apple, you will have to go get one at TELUS. Because there will be line-ups, try kiosks that don’t sell the iphone 6.

  • Daniel

    Anyone with Telus get their shipping info yet?

  • Daniel

    me neither. god damned Telus….

  • Dave

    I just called Apple to tell them to add that info. Hopefully it gets relayed to the UPS driver in time.

  • Dave

    My name is listed there, but it’s an old building where all the names are just kind of thrown on the wall in small plastic letters. There’s no electronic directory. And knowing UPS, I doubt the driver will take the time to look through the list, find the buzzer number, and ring me up.

  • Parksy

    Not necessarily. This is what they do. They can handle large volumes. This has nothing on a cyber monday sale.

  • Same. I called. Apparently unless they enter the updated tracking manually It won’t show its been picked up.

  • jroc

    UPS assumes they won’t get the package until tomorrow, hence the Monday delivery. Once they have the actual package later today, it will update itself to say that it’s going to be delivered tomorrow.

    It ships via UPS Express Saver, which has a delivery committment of next day by noon.

  • Mike

    I ordered an iPhone 6 16GB SPACE GREY as soon as pre orders opened. They said it would ship by today (the 18th) but still nothing. My order is still ‘approved’ on the website, no tracking number.

  • Mike

    Nothing here yet. Order still ‘approved’ and says will ship by the 18th (today). iPhone 6 16GB space gray.

  • DaveMcG

    I was able to secure an in store pickup for a 6+ but only the 128gb version was available and I wanted 64. The extra $100 is a tough pill to swallow to get the phone tomorrow instead of mid October but patience is not a virtue I possess… πŸ™‚

  • Daniel

    Yeah, thats what I see also. I got iPhone 6 64GB SG which processed 10 minutes after pre-order opened. Hopefully well get some sort of tracking information today so we can make sure someone is home to sign for it tomorrow..

  • DaveMcG

    Bring your iPad and a lawn chair down to the lobby… πŸ™‚

  • Mike

    Yes exactly. I already made sure someone’s home tomorrow. Not missing an iPhone! πŸ˜‰ I heard some people got them on the day of delivery last year (the tracking #) so we never know. Best of luck! πŸ™‚

  • Michael C

    yeap UPS has scanned the item and deliver before Noon Tomorrow… AWESOME

  • Salinger

    Thanks, but I did reserve and pick-up at the Apple Store so I’ll be in there to get my phone anyway.

    I figure while the Apple employee is dinging my credit card for over $1,300 for the phone and Apple Care+, I’ll ask them to throw in a free SIM card that cost them nothing anyway. πŸ™‚ Hopefully it won’t be an issue.

  • Jason

    Got mine too! Now I just need to find a case somewhere. Last year, and the year before everyone sold out of them fast and no one will have them available today.

  • Salinger

    Do you have a 6 or a Plus? 6 cases (at least online) seem to be in stock, but most of the Plus cases aren’t even slated for release ’till end of the month. πŸ™

  • jason

    The +

  • Jason

    So I just checked my tracking and it sayd “Scheduled Delivery Updated To:Thursday, 09/18/2014, by 12:00″Does that mean i’ll be getting it today? That would be amazeballs!

  • Salinger

    I had one ordered from Amazon that said “in stock”, most weren’t. But when I checked my order yesterday, it said “estimated shipping date October 16”. How is something “in stock” but not shipping for a month? I cancelled it because there’ll be some other options by then hopefully.

  • Dave

    lol.

    Sounds like a good idea, but I’m sure there’s already a lineup around the block. And Woz is probably hanging out there.

  • Tom Fenske

    Anyone getting shipping updates from phones ordered from the carriers on contract?

  • Al

    Both of my phones say delivery today as well. But I seriously doubt it. The “last location” was not my local UPS depot.

  • Alan Chan

    Scheduled Delivery Updated To:Friday, 09/19/2014, by 12:00

  • Salinger

    They may well be ready to deliver today, but I’m sure Apple has given strict instructions not to deliver till tomorrow. That said, UPS screws up all the time, it’d be nice if they screwed up this time in a good way! πŸ™‚

  • Jason

    I just called UPS and was told my package was with the driver and should be delivered by end of day today. Give them a call and see what they say.

  • michael

    Mine says delivery date changed for 09/18 which is *TODAY*

  • fshgrl

    I preordered mine at a Wireless Wave last week (carrier is Fido). My friend works there and just sent me a message saying it has already arrived!

  • Bryan Dobson

    Mine just updated saying:

    Scheduled Delivery Updated To:Thursday, 09/18/2014, by 12:00

    I know it wont be today but that should at least mean tomorrow early. Not that I would complain about today mind you but considering it says it’s in Ontario and I’m in Vancouver I doubt it.

  • Jason

    Call UPS. I did and they verified it was with a driver and would be here by the end of the day today.

  • Tom Fenske

    Seems like people who did in store preorders are getting them before people who did it online.

  • fshgrl

    I didn’t even think I had a shot of getting one on launch day. I walked in at like 6pm on Saturday (SW Ontario) and put the $50 deposit down for a Space Grey 64gb iPhone 6. They had only done 8 preorders before me.

  • Al

    I just refreshed the UPS tracking page and it got changed to tomorrow.

  • Bryan Dobson

    Mine said that was well but the last location was in Ontario so I’m hopeful but skeptical as well.

  • Bryan Dobson

    UPS website just updated:

    Scheduled Delivery:Friday, 09/19/2014, By End of Day

  • Bryan Dobson

    It just updated for me:

    Scheduled Delivery:Friday, 09/19/2014, By End of Day

  • Tom Fenske

    I kind of wish I had gone to a store instead of doing it through my carrier. But it was easy – that’s for sure.

  • Mine shows that for one of my orders too. I don’t want to get my hopes up, but if it arrives today that would be a miracle.

  • Jason

    Crap, mine too.

  • DaveMcG

    Oh I mean wait in the lobby of the apartment for the UPS guy. πŸ™‚

  • Jason

    MIne just updated back to the 19th by noon. Crap-o.

  • Jason

    Damn, mine too.

  • Bryan Dobson

    Why do they feel the need to taunt us? πŸ™

  • Jason

    They’re all probably laughing their butts off right now. Well all but the phone operators who are probably getting a lot of calls.

  • Yup, same here. No big surprise. It all comes down to how much your UPS driver loves you tomorrow!

  • nicohockey9

    Did anyone receive a notice from Bell of shipment?? My order is still being processed and it seems like I am not alone….. Upgrade

  • Matt

    We dislike using UPS here in a Vancouver suburb, because they are notoriously late (days). I was quite disappointed that Apple chose UPS over FedEx for the delivery of the iPhone. Especially considering they used FedEx to deliver my Leather Case yesterday. I will be very pleasantly surprised if it shows up tomorrow.

  • Goncalo

    Mine is still saying : A UPS shipping label has been created. Once the shipment arrives at our
    facility, the tracking status–including the scheduled delivery
    date–will be updated. Delivery is montreal

  • Parksy

    I did two separate orders through Apple. The first was for a 6+ which will be here tomorrow. Per UPS, it’s in Burlington and I’m in London so that is promising. The other was a regular 6 which was supposed to arrive between October 1st and 6th. Per Apple’s website, it has now gone “Preparing for Shipping”. Looks like it’s going to be early….

  • Goncalo

    Mine is still saying : A UPS shipping label has been created. Once the shipment arrives at our
    facility, the tracking status–including the scheduled delivery
    date–will be updated. Delivery is montreal
    Delivery was suppose to be 19/9 – 23/9

  • Michael C

    yeah my other one said “processing your order” Oct 2nd hopefully will arrive earlier πŸ˜‰

  • michael

    yup, just updated to 09/19… lol

  • Gg

    Just call and they also told me it will be deliverd today before end of day !

  • fshgrl

    I’m super excited, but am now worried about finding a case/screen protector for it so soon.

    Who is your carrier?

  • PS

    Updated information for UPS tracking: Was showing End of day today, but is now showing End of day Sept 19. I guess I got premature excited! πŸ™‚

  • Tom Fenske

    Bell.

  • Dave

    I know. I was making a joke. πŸ˜‰

    Wherever Apple products go, there are lineups. If I go to set up a lawn chair in my apartment lobby, I have to get there at 4am or I’ll end up being 100th in line!

  • Goncalo

    Anyone has the same information?

  • Jeff

    I went to the Bell Aliant store at 130p like they said and I was told they won’t know if they even will get any until tomorrow. What kind of BS is that? So I go to bed at 8 and get up a 5 to go to the store at its 8am opening and hopefully. Noone has cases anywhere though.

    Mine was updated to say:

    “Your iPhone is in the order queue. We expect to receive weekly shipments from Apple, so please check back regularly for updates. We will advise you as soon as your phone arrives.”

    I am expecting it to not be there tomorrow.

  • Goncalo

    Just called UPS too! Tomorrow (sept 19) by the end of the day!

  • Parksy

    As long as that’s the only thing you premature about

  • PS

    Oh I’ll go premature on that white box when it gets here!! πŸ™‚

  • JfromC

    UPS Updated for me, I am seeing “Scheduled Delivery: Friday, 09/19/2014, By End of Day” an hour east of TO.. Last location is Concord (Well only location so far). My stuff always seems to go to Belleville then back west to me so probably why I’m not getting by 12pm..?

  • onetallie

    I just got an email from rogers saying my device has been shipped and they also sent me a tracking #. I tried to track it and nothing came up lol. I ordered last friday at 5am. I hope I do get it tomorrow.

  • KT

    I just waited over an hour and a half on hold to get through to web orders on Telus…..the car told me there is no tracking number assigned to my device yet but that she believes my phone should be in the first batch?

    Really confused as due to technical glitches I couldn’t even place my preorder until Monday afternoon!

  • Guest

    Any info for Fido, Reserve and Pick up option?

  • Karan

    I also got the Shipment notification from apple and my carrier company is ups and earlier it showed me the was 18/9/14…. And i was amazed but after 5 minutes it showed a scheduled delivery for tomorrow 12 pm :(…… And i requested apple to give me a pre signature form so that the person at my building collects the package on my behalf ………..

  • Lisa

    Mine says the same thing and I live an hour west of Toronto.

  • Pranavan

    They told me it would most likely arrive next week because it’s impossible tomorrow in 24 hours

  • Daniel

    I sent them an email and they told me my order has been submitted for shipment and that it should be sent today. So I would hopefully get it tomorrow..

    But if you only pre-ordered monday, I wouldnt expect to get it tomorrow..

  • Brooke K

    Nothing here yet! So frustrating, My order number tracking doesn’t even work so I can’t check on the status!

  • Brooke K

    When i preordered my 5 it arrived on time and I live far north, same with my iPhone 5s… Im hoping the 6 does the same

  • Parksy

    UPS Express Saver is guaranteed next day and generally 12:00PM in Major Markets. Belleville is a mini-hub for UPS which explains why it goes there first. Someone isn’t going to get in a truck in Toronto and drive to you. I’m in London (which is considered a Major Market) and mine still says “end of day”. I start work at 8:30AM and the UPS guy is generally been here and left. I may see it first thing tomorrow morning, but then I may have to wait for round two in the afternoon.

  • Parksy

    I was going to say something nasty, but it’s likely better that I leave it. lol. Enjoy tomorrow…

  • Parksy

    I’m kinda disappointed my other one went Preparing for Shipping. I was going to pop into the Apple Store tomorrow and test my luck on getting a 64GB iPhone 6 for my wife and if successful just cancel the one I’d preordered. I can’t preorder now but I could still buy one tomorrow and return the preorder once it arrives.

  • hellplop

    My delivery time was “by noon” when I got the email this morning… I just tracked it again, and now it says “by end of day”… booo

  • DaveMcG

    Here’s my head.. There goes your joke way over it.. lol. πŸ˜€

  • Cody Woodward

    I got mine last night around 11pm PST

  • Michael C

    but you probably have to line up now.. it will be crazy tomorrow ….

  • Mike

    Weird…I ordered mine on the 12th at 5AM EST and it says it should ship today. iPhone 6 16GB Space Grey. They confirmed it is coming from their Missisauga warehouse.

  • JurassicMatt

    Yup, exact same situation here. I can’t believe they aren’t able to update people on their order status. I’m even more shocked how out of the loop they keep their employees.

  • Hasan C

    By end of day 19th, in Montreal.

  • Mike

    Can you confirm if you ordered from Apple or from a carrier?

  • DC

    No, it won’t be an issue. That’s for sure. I had asked two apple stores and two of their staffs told me the nano sim is free. They don’t care about your invoice. They only care if you really have a 6 or 6 plus. So bring your iPhone.

  • Hasan C

    From apple. last scan was today at 1pm in concord, on

  • Ang

    Any one with Virgin Mobile hear anything? I can’t even check the website for an update πŸ™

  • Salinger

    Great, cheers! As I said, I’m picking up at the Apple Store so they should just give it to me during the checkout process.

  • TechKnow

    Bell has completely dropped the ball. No communication and their ‘iPhone status’ link does not work. They were happy to charge my credit card though. Not hopeful given how much more info others are receiving. Pre-ordered minutes after the on-line started. confirmation email minutes later. No other communcations since then.

  • MazdaSkit

    i called Lawrence ave bell they said they got a box from apple but its just the 6’s they think there 6+ should be in for the pre orders by early morning

  • DMan

    Anyone get anything from Telus? Still nothing on my end. Still says it should have shipped today..

  • Jeff

    Oh same, not happy at all!! however I did get a txt from bell thanking me for ordering an iphone 6 tonight. Nothing like rubbing it in, eh?

  • Mike

    @DMan, I ordered the 12th at 5AM EST an iPhone 6 16GB Space Grey. Still no email. It says should ship today. I believe it has shipped but their email/inventory system didn’t update our order status. I’ve heard people only getting tracking numbers they day of the arrival of the phone…

  • DMan

    Hmm, well I hope that we get information tomorrow. Its the worst part, not knowing that its even shipping on time. If it ends up that I would only get it Monday I could live with that, but Id like to at least have a heads up..

  • Pat

    I order a 64GB iPhone 6 from Telus. I haven’t heard anything yet. They better not screw this up!

  • Parksy

    I’ll wait for it to come. It will probably be next week anyways

  • Dan

    Mine still says the same thing since last Friday morning: order accepted, will ship by the 18th, allow 1-3 business days.”
    It’s now 8:30pm on the 18th

  • Guest

    Anybody with anymore information about Bell’s iPhones? Last update I received still said it is in the order queue however the “we cannot guarantee delivery on the 19th” bit has been removed.

  • Guest

    Thanks for the info. The tracker updated and is expected to deliver Friday like you said.

  • Guest

    I live in a condo so I called UPS and asked if they can leave it with the front desk and have them sign on my behalf in case I’m not home but the person on the phone said I have to be the one to sign it. UPS expects the first attempt to be between 9am-7pm. I then asked will the second attempt be Saturday or Monday. He said Monday.

    I asked if they could hold it at the depot and I pick it up instead. They said they have to make the first attempt first, and then I can request that I pick it up. But requesting them to hold it at the depot takes around 1-2 business days so I still cannot get it until next week unless I stay home all day on Friday.

    Is this what it’s like before on launch day?

  • Robert

    Mine says by end of day, but express saver says items should be delivered by noon. Can anyone clarify?

  • Mike

    Still nothing from Telus here…I pre-ordered the iPhone 6 at 5AM EST and was guarantee it would ship on the 18th but order still shows ‘approved’… iPhone 6 16GB Space Grey. Anyone else not get their shipment emails yet? Think it has shipped anyway? I live in Montreal BTW. And Telus informed me my phone would be coming from the Mississauga warehouse. They also said I was part of batch 1 and all batch 1 phones were shipped. So very weird situation here…

  • angel_girl2248

    I ordered mine the same time as you from Telus. I haven’t heard anything from them since I got the email saying the order was approved and that it would ship by sept 18. I ordered the 6 64 gb gold. No idea what batch my phone was shipped with, but I live in St. John’s, so I probably won’t get mine today.

  • DMan

    I spoke to a person who said my order was submitted for shipping and that I should get it today. I’m in montreal also and I feel like they are shipping with canada post which is maybe why there is no tracking info yet. We *should* get our phone today but… Who knows… Sigh.

  • Krista

    I ordered from a bell store in Halifax as well, still getting the same notification. Anything different for you yet?

  • Dhubert

    Out for delivery:) iPhone 6 plus

  • DMan

    with what carrier? or from apple?

  • Dhubert

    From Apple, southern Ontario

  • TechKnow

    Received the same text. My fear is that is an indication that Bell only really started processing the online pre-orders yesterday. The Bell’s iPhone status website now recognized my order (via my mobilie number) but the message is “Your phone is in the oder queue. We expect to received weekly shipments from Apple…” Sounds like a stall tactic. Just some honest communications would be appreciated. The Live Chat agents were very vague at best. Disappointing.

  • Pranavan

    Anybody with Telus? Such a friggin piss off

  • LC

    Still no delivery notice from Telus. They said ship today though…..

  • DMan

    Me, and nothing yet. Anyone Ive contacted with Telus has very minimal information. INFURIATING!

  • TechKnow

    Same here with Bell. Horrible communication. I understand that demand is massive and is impacting their ability to service that demand but simply advising its customers with an accurate status would be appreciated. Called them as well. Nothing but crickets. They are missing an opportunity to impress and retain long-term cistomers. In reading the other posts it looks like Apple, Rogers, etc. have provided a much better customer experience. Oh well, its a smart phone – not the cure for the common cold.

  • Parksy

    Apple has carrier partners that they have to provide phones to but they tend to serve their own stores first. I’ve tried both the carriers and Apple in the past and had always had more luck with Apple.

  • Got my telus tracking number. No email… Had follow the link from my receipt email to check the status.

  • Robert

    For the love of…Refreshed UPS page and said address may be incomplete. Called UPS and was told that driver attempted to deliver to an address with the last 2 digits of my home exchanged…so he went up the street to some random place.

    Was told they called dispatch to have the driver come back within the hour. Yeesh. Will update later.

  • TechKnow

    Spoke to Bell and they are still dangling in the wind. They said that ‘orders were leaving for delivery today’ but they were very cagey on what that actually meant. Not sure if the stores are trumping all the pre-orders that require delivery through Canada Post so the ‘delivery’ is actually to the Bell stores only. She said to keep watching my email as nothing else would be communicated until the phone is in the hands of Canada Post. She also suggested that I use the bell.ca/iphonestatus link which is all but useless. Good grief. Has anyone received a Bell notification or tracking for delivery?

  • Johnny

    where did you order from? and when? i preordered mine on the 12th 7:30am, and so far all i get is this:

  • Gorge

    Anyone from Rogers got email about shipment? I’m still waiting for email.

  • YYC_GL

    I received emails stating they were shipped (ordered one for me and the wife) through Canada Post. They were shipped out of Mississauga around 10PM on the 18th and arrived in Calgary at 6AM today (19th)… but hasn’t updated since then with the tracking number. Bell didn’t state what priority it was shipped at and they still have it listed as in the order queue on the Bell tracking site. Not sure if I should get my hopes up that it will arrive today, or go with my original thoughts that it would be here sometime next week…

  • Kibosh

    If you go to the UPS site and click on the track by reference number and enter your phone number you can get your delivery status. I ordered mine on Sept 12 but was given a delivery date of Oct 2 – 7. In the Apple Store my status is “preparing for shipment” and i haven’t received anything from apple yet.

  • James Smith

    mine says shipped.

  • RingMyBell

    I’m surprised more people aren’t up-in-arms about the way Bell is handling this. No communication (their Twitter posts are scant at best), their customer care folks seem exasperated and have limited information, their tracking tools lead to a dead-end while the other providers and Apple are at least moving some product. Come on Bell! Get in the game and be honest so you can manage your customer’s expectations. You are looking like the rookie not the storied senior provider. You can’t take pre-order payments (full payment) then go silent and think your customers won’t notice!

  • Robert

    It came =D

  • Megan

    So I pre-ordered from the Apple Store and got a Sept 19th-23rd delivery window. I’m inside the 19th delivery zone. Got my UPS tracking number yesterday morning I believe. Saw that it was received in Concord, ON on Sept 18th just after noon. My delivery status still says by end of day Sept 19th, but it says my package is still in Concord! It’s 2:30pm…if it isn’t on a truck yet how is it getting to my house by end of day?

  • Rami

    I pre-ordered my iPhone 6 Plus128GB Silver At Bell & was at The Source store & my Message says. Your iPhone is in the order queue. We expect to receive weekly shipments from Apple, so please check back regularly for updates. We will advise you as soon as your phone arrives. Last updated was 18th Sep, Does anyone els have this same message that says Your iPhone is in the order queue.

  • Rami

    I ordered at bell store & Mine still says Your iPhone is in the order queue. Does yours still say that Your iPhone is in the order queue, let me know please

  • Rami

    Mine still says Your iPhone is in the order queue. do u still have that message

  • Scott

    Richmond, BC, Canada09/19/20144:14Arrival Scan
    Mine shown something like that..

  • Rami

    Did you order at Bell store as well

  • YYC_GL

    Bell site still saying it is in queue, but I received an email with a Canadapost tracking number from them. It doesn’t appear that Bell has updated their website since about 7PM MST on the 18th… so they really aren’t offering much in the lines of support. I did find out (finally) that they are shipping xpress post, which is 1-2 business days… not looking good for today, so hopefully Monday. I work all weekend, so I guess I can wait πŸ˜›

  • Argh

    I am! Was wondering also where all the irate Bell Pre-order people were too! got my pre-order in and confirmed by 7:29am! no iphone for 1-2weeks according to their twitter DM? really? great communication! WHY? what’s the process? first come first serve? random selection? I’ve been a bell mobility customer for 15 years – does that count? NO! Next time I will just buy from Apple then decide where I want to take it and chose the best plan for me! Great job Apple, sounds like you have satisfied all your customers, with great communication!

  • Rami

    When did u receive the Canada post tracking number and did u order at the Store like me and when did u pre order it at the sotre whitch date, & also are you goin for pick-up, please let me know

  • YYC_GL

    I ordered online the morning of the 12th. I got the email at 17:14 on the 18th with my tracking number. It will be delivered to my door, but when is still in question…

  • Lacey

    Sorry to be super picky, but what time on the 12th did you order? I put my order in at 5:45am on the 12th and haven’t heard anything yet… While my sister who ordered at 5pm on the 12th with telus will receive hers today!

  • Lacey

    Sorry, that is 5:45am mountain time…

  • RingMyBell

    I first thought the issue was only with the iPhone 6 Plus but it seems there has been little to no movement/delivery with any Bell related product issuance. Not sure what is happening at the retail store level but those of us that continued our loyalty to Bell and pre-ordered online VERY early on the 12th have been rewarded with —silence. I agree with Argh…next time I will give my credit card number to Apple directly NOT Bell.

  • Lacey

    I agree, I’m very annoyed with Bell. I had my order in by 5:45am mountain standard time, which wasn’t too long after pre-orders opened (from what their twitter account said), and I am still ‘in queue’…. How!? I don’t understand how my sister who ordered from Telus a full 12 hours later in the day is getting hers today, but I still have to wait. Makes no sense Bell. Step up your game. At this point I’m very disappointed and wish (after 10 years of being with them) I went with someone else.

  • TechKnow

    Yes. Still in the order queue. I ordered it at 7:34am on Sept 12th. Brutal.

  • Vini Cordeiro

    mine said 09/19/20145:41 A.M.Out For Delivery but so far nothing

  • Rami

    I also did the same i ordered mine at the store at 9:00pm on September 12 but i didnt get a tracking number yet but mine is for pick-up

  • Rami

    My Order status for iphone 6 Plus 128gb silver just updated with Bell Sep 19 2014, 5:05PM is that good news

  • Kevin Joseph

    Rogers definitely didn’t handle it better. No 6+ anywhere in Canada. Not even those who were in the top 5 reservations. Their system has been down for days for some customers. Rumor has it that they pissed off Apple somehow and are being punished.

  • TechKnow

    Such a let down. None of the Canadian carriers are perfect by any stretch however if this message board is any indication the Bell completely dropped the ball on this. Whether it is a technology glitch, a business issue with Apple or just general incompetence this iPhone 6 release has been an unmitigated disaster.

  • Anthony San Juan

    Weird. My iPhone 6 has been shipped from China on Sept. 18. That explains why i might be getting the phone on 9/29 according to UPS tracking.

  • Bye-Bye Bell

    I just cancelled my order after the runaround with Bell customer service. No updates. No communication. No confirmation of delivery or shipping. Of course you can’t cancel online so I called Bell directly. Could not provide me with any update on the order until I asked to process my refund and cancellation. Then went on hold and came back to tell me that I could not cancel at this time as the phone was already being ‘delivered’. I asked for definition of ‘delivered’ given 10 minutes before I was told that no information was available. The rep said that meant it has left the postal facility. What?? So he suggested that when it arrives at my home that I waste more of my time to drive to Bell and cancel the order and return the phone. Yes, you heard it right. As if I’ve not be inconvenienced enough already. Good grief. Worst case of ‘dropping the ball’ I have ever heard. I’d suggest others push Bell on this. I think they feel that we will let our loyalty to Apple forgive horrific service and communications.

  • aphonied

    What I find most interesting is that Bell has invoiced and billed my credit card while it cannot give me an estimate of delivery time. Why do they feel they can take money for a product that may take 4 weeks to arrive…..

  • Paddy

    My 6 also shipped on 19th; but estimated delivery shows 26th.
    UPS tracking sytem shows:Last Location:Arrived – Shanghai, China, Friday, 09/19/2014
    how much time it will take to deliver

  • Bye-Bye Bell

    I understand the need for a small deposit so people don’t just order them from every source and only buy from the one that delivers it first but to take full payment and provide zero delivery information is pretty ballsy.

  • John Wolf

    Yep, the Rogers reservation system is a joke. I am position #13 and didn’t get anything and according to Rogers wireless I may not see my iPhone 6+ for up to 4 weeks.

  • Guest

    If you’re with Rogers Wireless and did a “device registration” for an iPhone 6+ expect to wait a LONG LONG time. I am position #13 and according to Rogers, I could expect to wait up to 4 weeks.

  • John Wolf

    If you’re with Rogers Wireless and did a “device registration” for an iPhone 6+ expect to wait a LONG LONG time. I am position #13 and according to Rogers, I could expect to wait up to 4 weeks. That is a huge slap in the face to anyone who reserved a device early in the morning.

  • Johnny

    I ordered with Bell over the phone on September 12 at around 8:30 AM Eastern standard time. I ordered two phones, the iPhone 6-16 GB gold option, and the iPhone 6+64 GB space gray option.

    On the 18th, I checked the status at bells tracking website, and it said that the order was in queue. Last night I checked again, and it showed me a different result. The status now showed up as enjoy your new iPhone.

    Has anybody else gotten that status update? I thought maybe this means that the iPhone is now in the warehouse but has not shipped yet, because I have not received shipping information or tracking number as of yet.

  • Johnny

    I ordered two phones from Bell September 12 at around 8:30 AM. An iPhone 6 gold option 16 GB, and an iPhone 6+ 64 GB space gray.

    On the 18th it showed up as the order being in queue all the way up until yesterday, Sunday the 21st. The status updated from being in queue to “enjoy your new iPhone”

    What do you guys think that means? I have not received a tracking number or a shipping notification, and I gather some people have said that the tracking number will show up in the status tracking website.

  • Guest

    FYI
    Rogers told us, β€œWe’re experiencing very high demand for both iPhone 6 and iPhone 6 Plus. There may be some delays getting devices to customers so we encourage everyone to reserve their device through the Rogers or Fido Reservation Systems. A significant portion of our inventory will be delivered to customers who reserved their spot in line.”

    All Rogers stores received a shipment but nothing has shipped out to the customers who reserved their spot in line.

    Great Customer retention..
    Has anyone received a delivery from Rogers for the new iphone 6 or Iphone 6 plus?

  • Johnny

    Just updated to this…

  • Rami

    My order statsus changed today it says now. Based on the latest shipment information from Apple your phone is expected to ship within 4 Weeks. is that good news

  • Bye-Bye Bell

    After directing Bell to cancel my pre-order I suddenly received an email stating that my shipment and delivery are in progress. Received an email that looked more like a DOS prompt but had a link to my order with Canada Post. The tracking page on Can Post simply states that Bell created a shipping label. If you read it carefully it actually states that Can Post does not have anything to track as they do not yet have the phone. Sounds like Bell is looking for ways to buy some more time but I think their customers are not going to be fooled.

  • Rami

    Can anyone tell meif they got this message from Bell.

    Based on the latest shipment information from Apple your phone is expected to ship within 4 Weeks.

  • korey

    Based on the latest shipment information from Apple your phone is excepted to ship within 4-Mar Weeks

  • skybobo

    Could you tell my shipment weight, I find mine is 2lbs from the fedex official website

  • skybobo

    Could you tell your official shipment weight? I find mine is 2lbs from the fedex official website but another guy’s 1.3lbs..

  • skybobo

    Could you please tell me the shipping weights? Mine is 2LBS!