Ontario Plans to Introduce Cellphone Protection Plan for Consumers


Looks like David Orazietti, the MPP for Sault Ste. Marie, has plans to introduce legislation to protect Ontario wireless users. He has proposed a plan to allow users to cancel contracts at any time with imposed limits on cancellation fees:

“Millions of Ontarians subscribe to wireless phone services and, given the unwillingness of the federal government to protect consumers from costly one-side contracts, we are moving forward with important legislation that reaches the same objectives as those proposed in two bills I previously introduced,”

“This is a pocketbook issue that consumers want addressed, and our government bill contains measures that will reduce costs, cap cancellation fees, prevent automatic renewal and make cell phone contracts considerably more fair and transparent.”

Currently, Manitoba and Quebec have cellphone legislation in place to protect consumers. WIND has been trying to lobby changes in Ontario over cancellation fees since last year. In January, Rogers introduced revised cancellation fees, and Telus did the same last year.

What do you think? Is legislation required to make cellphone contracts more transparent?

[via the Globe and Mail]


  • micanada

    Yes. They must monitor those cellphone carriers crocs theives. It must be contract free, so customers have the options to chose for better services. And those crocs learn how to compete and improve their services.

  • FragilityG4

    I’ve always believed that if the carriers never subsidized handsets, thus no contracts, it would force the manufactures to eventually lower prices to be competitive. With subsdities in place their products move and there’s no need to lower the price.

  • Yup. Outside of North America people pay full price for their phones.

  • Alex

    Just get more competition… It will sort itself out

  • Scott Blundell

    Cap the ETF and get ready for outlandish device pricing Ontario. The only solution is allowing for “TRULY” unfettered new competition.

  • JMCD23

    Part of the problem is too much regulation that protects these providers. That is the CRTC though, provincial legislation protecting consumers is at least a step in the right direction.

  • Noah Fang

    Not really, They do  subsidize phones in Japan, Korea, China, Taiwan, Hongkong, Singapore and etc….  

    Actually, ditching out all the stupid exclusive things and making the term to 2 year max and making unlocked phones easier to buy… Canada’s mobile market isn’t that bad.

    Wind Mobile with tab contract is actually a pretty good move. If they have a better lineup of handsets. I will definitely jump on board.

  • Myomi

    A big part of the problem is the huge upfront cost to carriers to buy spectrum and get in the game.  This limits competition with the established carriers.  Carriers are wedded to long contracts and they are dragging their feet on innovations like the iPad on device control of your account.  They hate that and I hope Apple takes them out behind the woodshed and teaches them how to really prosper in the marketplace.

  • Guybrown

    Not only one sided and unfair why not go a step further and cap it at 2 yr terms? I believe most US carriers do this and don’t see any of them crying poor