Setup Fido EDGE Settings for the iPhone

Since I posted about the Roger’s EDGE settings for the iPhone yesterday, it’s only fair that today I post about Fido’s EDGE settings, right? Well, I never did setup EDGE on my iPhone when I was signed up with Fido’s Pay As You Go. I didn’t want to spend the ridiculous prices Canadian carriers charge us for data. Anwyays, I’ve done some research and the following information is what you’ll need to enter in order to activate EDGE on your iPhone with Fido.

How to Setup Fido EDGE Settings on the iPhone

  1. Settings –> General –> Network –> EDGE
  2. Enter the following settings:
    • APN: internet.fido.ca
    • Username: fido
    • Password: fido

Some users have had trouble configuring EDGE for their iPhone with Fido. Here are some tips that might help you along your way:

  • Call Fido’s Customer Service line and ask them to activate your EDGE account if you haven’t done so before
  • If EDGE still doesn’t work after that, call Fido and ask for a new SIM card. Many users have been able to get a replacement SIM free of charge (your number will stay the same)

I’ve been pretty busy with work lately, but don’t worry as once I get some more time I will post more information about owning and using an iPhone in Canada with Rogers or Fido. It’s time for me to ask YOU a question: What do you want to read about? I’d love to hear from you in the comments, or via the Contact Page. Cheers!

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Founder and Editor-in-Chief of iPhoneinCanada.ca. Follow me on Twitter, and @iPhoneinCanada, and on Google+.

  • bazz

    I have a problem with edge settings. When I type in the APN and hit return, the settings application crashes and I end up at the homescreen. The settings do not take. I’ve tried using the Services app to turn Edge settings on and off but this does not help. I’ve even tried editing one of the plist files but this does not help either. If you have any idea what is the problem and how to fix it, I’d sure appreciate it. I just signed on for fido’s $18 internet package and would like to get this fixed asap so I can use edge. Edge did work for me at one time, but now it does not.

  • bazz

    I have a problem with edge settings. When I type in the APN and hit return, the settings application crashes and I end up at the homescreen. The settings do not take. I’ve tried using the Services app to turn Edge settings on and off but this does not help. I’ve even tried editing one of the plist files but this does not help either. If you have any idea what is the problem and how to fix it, I’d sure appreciate it. I just signed on for fido’s $18 internet package and would like to get this fixed asap so I can use edge. Edge did work for me at one time, but now it does not.

  • bazz: Hmm…tricky situation there. I would try restoring your iPhone to start from scratch. Seems as though something internal might be causing the crash. Good luck and thanks for commenting! 🙂

  • iPhone Fan

    bazz: Hmm…tricky situation there. I would try restoring your iPhone to start from scratch. Seems as though something internal might be causing the crash. Good luck and thanks for commenting! 🙂

  • Ray

    hey i have fido pay as u go will the edge still work?

  • Ray

    hey i have fido pay as u go will the edge still work?

  • Jay

    I am having the same problem. I am on Rogers. All was working fine except I accidently hit the “Reset All Settings” and the problem started.

    Did you get yours fixed?

    Jay

  • Jay

    I am having the same problem. I am on Rogers. All was working fine except I accidently hit the “Reset All Settings” and the problem started.

    Did you get yours fixed?

    Jay

  • chucky

    @ Ray
    Edge will probably work with pay as u go but it’s going to be expensive.

  • chucky

    @ Ray
    Edge will probably work with pay as u go but it’s going to be expensive.

  • xman

    hey man..
    i have a fido phone.. and im thinking of switching to the iphone V 1.1.3
    I was wondering first if there is an unlock availiable for the V 1.1.3 and if not.. how long will it be before one is out or how would i get around it ?
    Second… once i get it unlocked.. will it work on my fido network???? and how would i grt it to be activated if it is possible

  • xman

    hey man..
    i have a fido phone.. and im thinking of switching to the iphone V 1.1.3
    I was wondering first if there is an unlock availiable for the V 1.1.3 and if not.. how long will it be before one is out or how would i get around it ?
    Second… once i get it unlocked.. will it work on my fido network???? and how would i grt it to be activated if it is possible

  • Panic

    I have a FIDO account. I just got the $18 value pack from rogers wich gives me 12mb data/month. They gave me the WAP settings, IP address, DNS address, and its NOT working.
    I cant get my Edge to work, or anything.
    I cant even find on my iPhone where to modifly IP or DNS or anything.

    maybe iPhone EDGE for fido can’t work at all??? anybody know whats going on???

  • Panic

    I have a FIDO account. I just got the $18 value pack from rogers wich gives me 12mb data/month. They gave me the WAP settings, IP address, DNS address, and its NOT working.
    I cant get my Edge to work, or anything.
    I cant even find on my iPhone where to modifly IP or DNS or anything.

    maybe iPhone EDGE for fido can’t work at all??? anybody know whats going on???

  • Dan T

    Panic,

    You need to do a file mod, as Safari can’t process WAP data. Its on the net somewhere. And for iPhone Fan, there are 2 internet settings for iPhone. For those on Fido’s 12mb plan, you HAVE to use WAP.fido.ca apparently.

  • Dan T

    Panic,

    You need to do a file mod, as Safari can’t process WAP data. Its on the net somewhere. And for iPhone Fan, there are 2 internet settings for iPhone. For those on Fido’s 12mb plan, you HAVE to use WAP.fido.ca apparently.

  • Panic

    thank you Dan T

    Originaly, fido told me to use WAP.fido.ca
    they told me that YESTERDAY!!!! and nothing worked

    i just tried using

    internet.fido.ca
    fido
    fido

    and IT WORKS!!!!!!
    my edge works now…
    why??? why would they tell me wap.fido.ca/???

  • Panic

    thank you Dan T

    Originaly, fido told me to use WAP.fido.ca
    they told me that YESTERDAY!!!! and nothing worked

    i just tried using

    internet.fido.ca
    fido
    fido

    and IT WORKS!!!!!!
    my edge works now…
    why??? why would they tell me wap.fido.ca/???

  • kev

    can I une my 7$ unlimited data on my Iphone ?

  • kev

    can I une my 7$ unlimited data on my Iphone ?

  • kev

    sorry I forgot to tell u than I got the 7$ unlimited data from FIDO

    THX

    KEV

  • kev

    sorry I forgot to tell u than I got the 7$ unlimited data from FIDO

    THX

    KEV

  • teddy

    Hey I was reading some of the fine print on fido’s website and it says that they will charge an extra 5 cents for evey KB on a phone not authorized by fido even if you have a surfing plan. Is anyone aware of this or if they charge for the iphone.
    Thanks

  • teddy

    Hey I was reading some of the fine print on fido’s website and it says that they will charge an extra 5 cents for evey KB on a phone not authorized by fido even if you have a surfing plan. Is anyone aware of this or if they charge for the iphone.
    Thanks

  • Vincent

    Any idea if surcharges apply?

  • Vincent

    Any idea if surcharges apply?

  • Marc

    anybody on the Rogers network in Vancouver find the coverage/reception to be horrible? Every call gets dropped or the person on the other end says “dude…get a new phone”.

    running version 1.1.1…anybody help?

  • Marc

    anybody on the Rogers network in Vancouver find the coverage/reception to be horrible? Every call gets dropped or the person on the other end says “dude…get a new phone”.

    running version 1.1.1…anybody help?

  • chris

    thanks for the info edge works!:D:D

  • chris

    thanks for the info edge works!:D:D

  • Marc

    the $7 unlimited with Rogers-Fido is legit. I’ve called, spoken to 3 different people and they all assure me, if you’re phone is EDGE ready, and isn’t a Blackberry, you’re golden.

    7 bucks!! Now THAT’S a deal!

  • Marc

    the $7 unlimited with Rogers-Fido is legit. I’ve called, spoken to 3 different people and they all assure me, if you’re phone is EDGE ready, and isn’t a Blackberry, you’re golden.

    7 bucks!! Now THAT’S a deal!

  • John

    Be careful with Edge on Fido….. I surfed about 4 websites one nite using the settings mentioned in this blog… worked great.
    it turned out to be 4,421kb of downloaded text and graphics.
    and at .05/kb my bill was over 221 dollars.

    now I found this link….
    http://www.howardforums.com/showthread.php?t=1323932
    there is a setting for Fido and one for Rogers there.
    I have not tried it but this time I am waiting for someone to confirm this. if this is true then $7.00/month is worth it.

    Someone confirm this please.

  • John

    Be careful with Edge on Fido….. I surfed about 4 websites one nite using the settings mentioned in this blog… worked great.
    it turned out to be 4,421kb of downloaded text and graphics.
    and at .05/kb my bill was over 221 dollars.

    now I found this link….
    http://www.howardforums.com/showthread.php?t=1323932
    there is a setting for Fido and one for Rogers there.
    I have not tried it but this time I am waiting for someone to confirm this. if this is true then $7.00/month is worth it.

    Someone confirm this please.

  • Working fine here in Vancouver…

  • iPhone Fan

    Working fine here in Vancouver…

  • Marc, I’d double check about this…because it states that it only applies to Roger-only handsets.

    If you’re going to try it out, can you let us know? Thanks!! 🙂

  • iPhone Fan

    Marc, I’d double check about this…because it states that it only applies to Roger-only handsets.

    If you’re going to try it out, can you let us know? Thanks!! 🙂

  • Marc

    I made it a point to tell the dude it was an iPhone…three times actually and they said it wasn’t a problem. But now that there has been some doubt, I’ll call to confirm-confirm tomorrow.

    if there’s one cent of extra data charged, I’ll surely go to town on them though.

  • Marc

    I made it a point to tell the dude it was an iPhone…three times actually and they said it wasn’t a problem. But now that there has been some doubt, I’ll call to confirm-confirm tomorrow.

    if there’s one cent of extra data charged, I’ll surely go to town on them though.

  • Aleks Oniszczak

    Here is an article on FIDO data costs why the iPhone still isn’t officially in Canada: http://vividpicture.com/aleks/articles/iphone.html

    Watching YouTube would work out to $1.25 per second. A DivX movie download would cost $2850…

  • Aleks Oniszczak

    Here is an article on FIDO data costs why the iPhone still isn’t officially in Canada: http://vividpicture.com/aleks/articles/iphone.html

    Watching YouTube would work out to $1.25 per second. A DivX movie download would cost $2850…

  • Pingback: MacEtMoi (Blog) » Blog Archive » iPhone, EDGE, Fido et quelques formalités()

  • Jas

    Hi panic,so now your edge with fido works perfectly fine?what modification if any did you do?

  • Jas

    Hi panic,so now your edge with fido works perfectly fine?what modification if any did you do?

  • Bruno Daigle

    Hi, I just receved my new IPHONE cool but since I unlock it each time i go on the web with it it souht it self down with this note : “This Iphone need repear…” and it tell me to go on a iphone adresse thecnical support ?

    Is there some body that can help me with this ?
    Bruno from montreal thank’s !

  • Bruno Daigle

    Hi, I just receved my new IPHONE cool but since I unlock it each time i go on the web with it it souht it self down with this note : “This Iphone need repear…” and it tell me to go on a iphone adresse thecnical support ?

    Is there some body that can help me with this ?
    Bruno from montreal thank’s !

  • Darryl

    I just got my iphone this week and it took 3 phone calls with fido and my data still wasn’t working. i was still getting the Edge not enabled error.

    Turned out, there was a space behind internet.fido.ca, such a simple mistake! It’s all good now (except for the prices)

  • Darryl

    I just got my iphone this week and it took 3 phone calls with fido and my data still wasn’t working. i was still getting the Edge not enabled error.

    Turned out, there was a space behind internet.fido.ca, such a simple mistake! It’s all good now (except for the prices)

  • Jonny_eh

    The $7 unlimited data is not compatible with iphones, don’t get scammed!

  • Jonny_eh

    The $7 unlimited data is not compatible with iphones, don’t get scammed!

  • Jason Belec

    I love all these workarounds people keep coming up with.:)

    Bruno Daigle, not sure what you’re doing, but if properly unlocked, you only do it once per Apple update. I have 2 of them from week 2 and 2 more weeks 46 and 49 all are very happy, it sounds like you either used a goofy approach to unlock or bought one that had been messed with by a kid on crack.

    Oh yeah, they all run 1.1.4.

    Download Zibri’s ZiPhone app and do it right.

    Get the details from iClarified.

    After that, if no go, you have a serious problem.

  • Jason Belec

    I love all these workarounds people keep coming up with.:)

    Bruno Daigle, not sure what you’re doing, but if properly unlocked, you only do it once per Apple update. I have 2 of them from week 2 and 2 more weeks 46 and 49 all are very happy, it sounds like you either used a goofy approach to unlock or bought one that had been messed with by a kid on crack.

    Oh yeah, they all run 1.1.4.

    Download Zibri’s ZiPhone app and do it right.

    Get the details from iClarified.

    After that, if no go, you have a serious problem.

  • HS

    I am using LG Viewty instead of iphone, but I do want to join this conversation as I just added the value pack from fido. On fido.ca (or rogers.ca) it stated that it have to be a fido-certificated phone in order to go under the unlimited surfing Option.

    I had set my phone to be internet.fido.ca and loaded all the webpage instead of google map, google mail…

    I want to know if i will be charged if I am using a non-fido certificated phone to access the internet under the unlimited-surfing plan.. Anybody know how would Fido/Roger finds out I am using a non-fido phone?

  • HS

    I am using LG Viewty instead of iphone, but I do want to join this conversation as I just added the value pack from fido. On fido.ca (or rogers.ca) it stated that it have to be a fido-certificated phone in order to go under the unlimited surfing Option.

    I had set my phone to be internet.fido.ca and loaded all the webpage instead of google map, google mail…

    I want to know if i will be charged if I am using a non-fido certificated phone to access the internet under the unlimited-surfing plan.. Anybody know how would Fido/Roger finds out I am using a non-fido phone?

  • Marc

    the IMEI number from your device comes up on Fido/Rogers end…that tells them what make/model phone you are using.

  • Marc

    the IMEI number from your device comes up on Fido/Rogers end…that tells them what make/model phone you are using.

  • Marc

    and I should add, there’s no way to “trick” the IMEI #…
    2 months of the $7 unlimited Rogers data plan and not a single ‘extra’ charge from them…one of the best deals out there.

  • Marc

    and I should add, there’s no way to “trick” the IMEI #…
    2 months of the $7 unlimited Rogers data plan and not a single ‘extra’ charge from them…one of the best deals out there.

  • Fahad

    $7 internet plan is a SCAM

    I spoke to the FIDO reps all day today and figured this out. The fido plan is only free when you use the http://wap.fido.ca portal to browse the internet. On a regular fido cellphone that is the home page and will be free, there are a bunch of websites that can be accessed from there like facebook. If you go to a regular website, like google, you will be charged 5c/KB.

    I am getting my iphone in a few days so I am not sure if safari can open wml pages. If they are not, then the data will not be free.

  • Fahad

    $7 internet plan is a SCAM

    I spoke to the FIDO reps all day today and figured this out. The fido plan is only free when you use the http://wap.fido.ca portal to browse the internet. On a regular fido cellphone that is the home page and will be free, there are a bunch of websites that can be accessed from there like facebook. If you go to a regular website, like google, you will be charged 5c/KB.

    I am getting my iphone in a few days so I am not sure if safari can open wml pages. If they are not, then the data will not be free.

  • Neuromancer

    Hi. First of all, thank you for the settings provided for edge at the top of this page. I entered it into my iPhone and it worked. I’m really surprised that it did, but it worked. I have an 8gb iPhone, running 1.1.4

    So here is my question: I am with Fido on the old City Fido plan. I don’t have a data package. Will i be charged for using the edge network with the settings provided at the top of this page if i don’t have a data package with Fido?

    I’ve also read that the $7 unlimited package offered by Fido only applies to Fido phones only. Some say it doesn’t matter. Anyone been able to come up with a final answer to this query?

  • Neuromancer

    Hi. First of all, thank you for the settings provided for edge at the top of this page. I entered it into my iPhone and it worked. I’m really surprised that it did, but it worked. I have an 8gb iPhone, running 1.1.4

    So here is my question: I am with Fido on the old City Fido plan. I don’t have a data package. Will i be charged for using the edge network with the settings provided at the top of this page if i don’t have a data package with Fido?

    I’ve also read that the $7 unlimited package offered by Fido only applies to Fido phones only. Some say it doesn’t matter. Anyone been able to come up with a final answer to this query?

  • Neuromancer

    Hey guys.
    So i just spoke to Fido about an hour ago regarding the $7 unlimited surfing package. Pretty much got the same answer as Fahad did in the post before mine.

    If you use the wap settings then your surfing is unlimited. But the pages you can visited WILL be limited as not all sites have a wap address. But from what i’ve READ, some of the most used and popular sites are supported. Don’t know how much truth there is to that, but i’m guessing it will be different for different people as everyone has their own idea of what sites are popular.

    There is a second “data” setting the Fido rep. mentioned to me. I’m guessing this is internet setting that is provided at the top of the page, which is the one i tried out early this morning when i stumbled onto this lovely site. Whatever this data setting is, it is NOT UNLIMITED, but does allow you to visit ANY/ALL websites and view them REGULARLY like on a normal computer. It has a 25mb a month limit.

    I mentioned to him that i was using an iPhone asked him to verify with his supervisor if it would be supported. He told me it would be. I asked him to verify with his supervisor. His supervisor said that as long as you know where to input the settings to get the EDGE network up and running the iPhone would be supported, however, you’re out of luck if you need any help as they don’t know anything about the iPhone and as a result would not be able to help you input or fix any settings issues you may have.

    I think we’re better off using plain old WIFI than paying for a data plan. Conversley though, the 25mb limit from Fido is bigger than Bell who only offers an 8mb a month limit, which is apparantley their highest limit.

    The Fido rep also mentioned that there was a “Value” package for $20, which includes: 2,500 text messages, enhanced voicemail, who called feature and unlimited internet surfing (using wap settings of course). That’s a pretty good deal i’d say. I’m paying an extra $19 a month with taxes and all i have is the 2,500 text feature. If i add a dollar more i get 3 more features i didn’t have before, including the unlimited surfing.

    One could also get the date settings which allows you 25mb a month and use it only when you need it. Otherwise, just use your WIFI. From what i’ve heard, web pages on a cell phone are smaller in size so you don’t won’t be using up too much of your 25mb when you’re viewing sites. Use it when you really need it when there’s no WIFI around and you could have internet everywhere, all the time.

    If there is anyone out there who has used the edge settings with the date package from Fido could you please tell us if you had any extra charges?

    My apologies for the long post. Figured i’d share as much as i could in one go. Happy iPhone-ing!

  • Neuromancer

    Hey guys.
    So i just spoke to Fido about an hour ago regarding the $7 unlimited surfing package. Pretty much got the same answer as Fahad did in the post before mine.

    If you use the wap settings then your surfing is unlimited. But the pages you can visited WILL be limited as not all sites have a wap address. But from what i’ve READ, some of the most used and popular sites are supported. Don’t know how much truth there is to that, but i’m guessing it will be different for different people as everyone has their own idea of what sites are popular.

    There is a second “data” setting the Fido rep. mentioned to me. I’m guessing this is internet setting that is provided at the top of the page, which is the one i tried out early this morning when i stumbled onto this lovely site. Whatever this data setting is, it is NOT UNLIMITED, but does allow you to visit ANY/ALL websites and view them REGULARLY like on a normal computer. It has a 25mb a month limit.

    I mentioned to him that i was using an iPhone asked him to verify with his supervisor if it would be supported. He told me it would be. I asked him to verify with his supervisor. His supervisor said that as long as you know where to input the settings to get the EDGE network up and running the iPhone would be supported, however, you’re out of luck if you need any help as they don’t know anything about the iPhone and as a result would not be able to help you input or fix any settings issues you may have.

    I think we’re better off using plain old WIFI than paying for a data plan. Conversley though, the 25mb limit from Fido is bigger than Bell who only offers an 8mb a month limit, which is apparantley their highest limit.

    The Fido rep also mentioned that there was a “Value” package for $20, which includes: 2,500 text messages, enhanced voicemail, who called feature and unlimited internet surfing (using wap settings of course). That’s a pretty good deal i’d say. I’m paying an extra $19 a month with taxes and all i have is the 2,500 text feature. If i add a dollar more i get 3 more features i didn’t have before, including the unlimited surfing.

    One could also get the date settings which allows you 25mb a month and use it only when you need it. Otherwise, just use your WIFI. From what i’ve heard, web pages on a cell phone are smaller in size so you don’t won’t be using up too much of your 25mb when you’re viewing sites. Use it when you really need it when there’s no WIFI around and you could have internet everywhere, all the time.

    If there is anyone out there who has used the edge settings with the date package from Fido could you please tell us if you had any extra charges?

    My apologies for the long post. Figured i’d share as much as i could in one go. Happy iPhone-ing!

  • Nick

    Tried the $7 unlimited option with Fido for 2 months and all my browsing went through it, so I DIDN’T get charged. This is my 3rd month, but I’m being carefull on how much data I’m using.

  • Nick

    Tried the $7 unlimited option with Fido for 2 months and all my browsing went through it, so I DIDN’T get charged. This is my 3rd month, but I’m being carefull on how much data I’m using.

  • Jazh

    mine its work everything fine as the plan $7 fido edge plan set the my edge APN internet.fido.ca after i called the fido to get access the $7 plan then set it up after 3 mins turn wifi off tried it and completely works (hopely continuesly) but its work as wat the plan…. thanx anyways for the info…..

  • Jazh

    mine its work everything fine as the plan $7 fido edge plan set the my edge APN internet.fido.ca after i called the fido to get access the $7 plan then set it up after 3 mins turn wifi off tried it and completely works (hopely continuesly) but its work as wat the plan…. thanx anyways for the info…..

  • Jean Major

    Hi,
    I just purchased I iPhone and I live in Canada. I had it hooked up with Fido and do not have internet on it an emails. I went to Fido branch so that they will give me APN password ect… but they refused. Even if I go with a unlimited plan for internet and emails they say I will be charge 3 cent a kilo something that will make a big bill at the end of the month !!!!Help someone…

    Jean

  • Jean Major

    Hi,
    I just purchased I iPhone and I live in Canada. I had it hooked up with Fido and do not have internet on it an emails. I went to Fido branch so that they will give me APN password ect… but they refused. Even if I go with a unlimited plan for internet and emails they say I will be charge 3 cent a kilo something that will make a big bill at the end of the month !!!!Help someone…

    Jean

  • Jean Major

    Hey I was reading some of the fine print on fidoÂ’s website and it says that they will charge an extra 5 cents for evey KB on a phone not authorized by fido even if you have a surfing plan. Is anyone aware of this or if they charge for the iphone.

  • Jean Major

    Hey I was reading some of the fine print on fido’s website and it says that they will charge an extra 5 cents for evey KB on a phone not authorized by fido even if you have a surfing plan. Is anyone aware of this or if they charge for the iphone.

  • Jean Major

    Please someone give us the edge settings:
    EDGE
    APN
    Username
    password

    Thanks

    Jean

  • Jean Major

    Please someone give us the edge settings:
    EDGE
    APN
    Username
    password

    Thanks

    Jean

  • John

    Hey Jean the settings are at the top of the page.
    Internet.fido.ca for APN
    fido
    fido
    for user name & password

    Make sure you call fido and add the $7.00 unlimited package to your plan
    if they ask if you have a fido phone just say yes

    Set your iPhone up and surf away. It works
    I’ve called them back to see if there were extra charges and the answer was “No”

    So we are good to go
    I don’t think there system is set up to detect iPhones yet

    All this typed on my iPhone

  • John

    Hey Jean the settings are at the top of the page.
    Internet.fido.ca for APN
    fido
    fido
    for user name & password

    Make sure you call fido and add the $7.00 unlimited package to your plan
    if they ask if you have a fido phone just say yes

    Set your iPhone up and surf away. It works
    I’ve called them back to see if there were extra charges and the answer was “No”

    So we are good to go
    I don’t think there system is set up to detect iPhones yet

    All this typed on my iPhone

  • Jean

    Hi John,
    Any one can confirm thsi info that John just gave to me. I don’t want to get stuck with a fat bill.

    Thanks

  • Jean

    Hi John,
    Any one can confirm thsi info that John just gave to me. I don’t want to get stuck with a fat bill.

    Thanks

  • Jean

    Any one has a iPhone in Ottawa that has tried this and it works…..

    Hey Jean the settings are at the top of the page.
    Internet.fido.ca for APN
    fido
    fido
    for user name & password

    Make sure you call fido and add the $7.00 unlimited package to your plan
    if they ask if you have a fido phone just say yes

    Set your iPhone up and surf away. It works
    I’ve called them back to see if there were extra charges and the answer was “No”

    So we are good to go
    I don’t think there system is set up to detect iPhones yet

    All this typed on my iPhone

  • Jean

    Voici ce que j’ai reussi a avoir de la conseillere de Fido:

    Bonjour,

    Vous trouverez ci-dessous l’information nécessaire à la mise en marche du service d’internet mobile sur votre appareil ainsi que d’autres réglages souvent requis. Vous devrez consulter le guide de l’utilisateur de votre appareil afin d’identifier où et comment vous pourrez entrer cette information.

    Réglages pour WAP (Internet mobile):
    APN : wap.fido.ca
    Nom d’utilisateur : fido
    Mot de passe : fido
    Train secondaire (WAP IP) : 205.151.011.011
    Point d’accès (WAP Port) : 9201

    Réglages pour GPRS (Internet mobile):
    APN : internet.fido.ca
    Nom d’utilisateur : fido
    Mot de passe : fido

    Réglages pour courriels (POP 3):
    Adresse SMTP: gprs.fido.ca
    Commande modem : +cgdcont=1,”IP”,”internet.fido.ca”

    Réglages pour MMS (Messagerie image et vidéo):
    APN: mms.fido.ca
    MMS IP: 205.151.011.013
    Adresse URL: http://mms.fido.ca

    Numéro du centre de messages SMS (messagerie texte): +1 514 993-1123

    Numéro du centre de messagerie: +1 416 822-1123 / +1 514 992 1123 / +1 604 618-1123 / +1 403 714-1123

    Il est à noter que tout entrée doit impérativement être en lettres minuscules.

    Après avoir configuré votre appareil, vous devriez être en mesure d’utiliser nos services. Toutefois, nous ne pouvons en fournir la garantie si vous utilisez un autre appareil que Fido, et ce même si celui-ci fonctionne par ailleurs.

    Sincèrement,

    Maria
    Conseillère Internet sur http://www.fido.ca

  • Neuromancer

    The $7 unlimited surfing plan with Fido works. I just signed up for it on April 2nd. I received my bill yesterday. The billing cycle was from Marc 27, 2008 to April 26, 2008. I was charged $19.15 for visiting a few pages on March 27, which is undestadable since i didn’t have the surfing plan at the time.

    I signed up for the plan and here we are a month later. No charges. I used over 11,000 kilobytes. and didn’t get charged a single penny for it. It’s awesome. To top it all off, i even mentioned to Fido that i had an iPhone. the rep was nice enough to advise me to just monitor my usage, but that if my internet was working fine and iwasn’t getting charged for it i would be okay. He also mentioned that if the settings are entered incorrectly then you could also get charged.

    So make sure you enter all the info correctly and you’re good to go.

    apn: internet.fido.ca
    Username:fido
    Password:fido

    For those of you who are worried, just do it. It works. Also as a side note, back in late February and early March, i surfed the web with the settings i had entered WITHOUT being on the unlimited surfing plan. I only visited a few pages to make sure it was working. I ended up paying over $279 for it. So i guess you could say i’m an example of “before and after” lol. If you’ve used the settings and visted a few pages then expect to get billed for it very nicely depending on how many pages you visited. Sign up for the unlimited plan now or you’ll be crying about it later.

  • Neuromancer

    The $7 unlimited surfing plan with Fido works. I just signed up for it on April 2nd. I received my bill yesterday. The billing cycle was from Marc 27, 2008 to April 26, 2008. I was charged $19.15 for visiting a few pages on March 27, which is undestadable since i didn’t have the surfing plan at the time.

    I signed up for the plan and here we are a month later. No charges. I used over 11,000 kilobytes. and didn’t get charged a single penny for it. It’s awesome. To top it all off, i even mentioned to Fido that i had an iPhone. the rep was nice enough to advise me to just monitor my usage, but that if my internet was working fine and iwasn’t getting charged for it i would be okay. He also mentioned that if the settings are entered incorrectly then you could also get charged.

    So make sure you enter all the info correctly and you’re good to go.

    apn: internet.fido.ca
    Username:fido
    Password:fido

    For those of you who are worried, just do it. It works. Also as a side note, back in late February and early March, i surfed the web with the settings i had entered WITHOUT being on the unlimited surfing plan. I only visited a few pages to make sure it was working. I ended up paying over $279 for it. So i guess you could say i’m an example of “before and after” lol. If you’ve used the settings and visted a few pages then expect to get billed for it very nicely depending on how many pages you visited. Sign up for the unlimited plan now or you’ll be crying about it later.

  • Jean Major

    HI,
    Ok I wanted to conect my iPhone with Fido but they can’t because I need a IMEI code from a Fido phone. For them to be able to access my file they need this code so that I could have internet on my iPhone. Otherwise than that they can’t have accesss to the program because it does not see that what I have is their phone. Could someone give me a IMEI code from one of their phone from Fido and it has to be a Canadian phone. To be able to have this number take your Fido phone and enter the following *#06# and it will give you your IMEI code, this is what I need..

    Thanks

    Jean

  • Jean Major

    HI,
    Ok I wanted to conect my iPhone with Fido but they can’t because I need a IMEI code from a Fido phone. For them to be able to access my file they need this code so that I could have internet on my iPhone. Otherwise than that they can’t have accesss to the program because it does not see that what I have is their phone. Could someone give me a IMEI code from one of their phone from Fido and it has to be a Canadian phone. To be able to have this number take your Fido phone and enter the following *#06# and it will give you your IMEI code, this is what I need..

    Thanks

    Jean

  • Jazh

    hi jean major im not sure what exaclty you mean by connect youre iPhone to fido because me i been using my fido sim card with the other previos phone what i have which is i just bought it in just a fido sim card like as good to go then when i have the iPhone i just transfered my sim to the iPhone no need such a IMEI thingy code, or you mean the edge all u hav to do is call fido and ask them u wana get $7 package for edge as like what i have and working perfectly then if u have sign up then u need to go iPhone setting, network, and edge u will see the APN Username and Password so u have to fill it up APN: internet.fido.ca Username: fido Password: fido thats all you hav to type in make sure you have it right then u can try turn your wifi off then the edge logo will appear at the top then try to use internet like safari…. let me know if im missing something…

  • Jazh

    hi jean major im not sure what exaclty you mean by connect youre iPhone to fido because me i been using my fido sim card with the other previos phone what i have which is i just bought it in just a fido sim card like as good to go then when i have the iPhone i just transfered my sim to the iPhone no need such a IMEI thingy code, or you mean the edge all u hav to do is call fido and ask them u wana get $7 package for edge as like what i have and working perfectly then if u have sign up then u need to go iPhone setting, network, and edge u will see the APN Username and Password so u have to fill it up APN: internet.fido.ca Username: fido Password: fido thats all you hav to type in make sure you have it right then u can try turn your wifi off then the edge logo will appear at the top then try to use internet like safari…. let me know if im missing something…

  • Jean

    Hi,
    I have called 7 time to Fido to have my iphone connected to the internet
    and I have talked to 7 different sales rep. They have all told me that I
    can’t have intenet in a iPhone. At a certain time in the setup they ask me
    for a IEMI phone code and it has to be a Fido phone from Canada, I don’t
    have such a code I have a iPhone!
    If you could connect internet on a iPhone your good. Call them at this phone
    number and try…I have tried 7 time and they will not hook me up…Call and
    try 1(888)481-3436 Good luck!

  • Jean

    Hi,
    I have called 7 time to Fido to have my iphone connected to the internet
    and I have talked to 7 different sales rep. They have all told me that I
    can’t have intenet in a iPhone. At a certain time in the setup they ask me
    for a IEMI phone code and it has to be a Fido phone from Canada, I don’t
    have such a code I have a iPhone!
    If you could connect internet on a iPhone your good. Call them at this phone
    number and try…I have tried 7 time and they will not hook me up…Call and
    try 1(888)481-3436 Good luck!

  • FidoCSR

    Just figured I’d cleanup a couple things here… First off, I work for Fido myself as a customer service rep (call 611, hit ‘0’, and you have a 1 in 343 chance to get me). Second, down to the base of the information.

    The IMEI number is not required to open internet access to your account. The only requirements are that you have the proper internet settings set into your phone, and to have an option (CSR’s call it a ‘SOC’) that adds pay per use GPRS access. The SOC code is GPPPU. Data is always at a base rate of $.05 / 1kb. Roughly 1024 kb per 1 mb, 1024 mb for 1 gb, and so on.
    Anytime you are using an unlocked phone of any brand, make or model, you are automatically locked out on any and all technical support. And I’m guessing here that Jean is looking to get an IMEI number because he’s complaining of some sort of charge that he belives would have been caused by his phone, but rather than admit to Fido that he has an unlocked phone, he’s looking to get an IMEI number from another fido gsm locked phone to give them in attempts to pawn it off as the actual phone model he’s using. So please, do not give out your IMEI.

    Anyway, back onto the the unlocked iPhone!

    there are certain applications on the phone itself that automatically connect to the internet, such as the weather application, news feeds, and RSS links or bookmarks saved in your browser, stock alerts, etc. Each one off these applications connect at a set regular time (which we can see exactly when that time is 😉 ) and download little packets of data from the apple server to update itself with newer information. Each and every time these applications are updating, they connect to any GPRS network settings currently placed inside the phone. if those settings happen to be Fido’s, then guess what… you can automatically get charged a lot of data transferring. Upwards of $10,000. (I’ve personally dealt with accounts a little above $19,000). Yes, it is true that once you add either the $7 unlimited surfing or the $20 value package that you can avoid these charges, but the reason that is, is only because we currently have a lot of network issues with unlocked iphones. Normally those options will ONLY cover you if you are surfing in the wap.fido.ca portal, also known as the surf download and play portal. Soon enough we will be updating our systems to change this option, so that you will be charged for data use with the application updates like normal. AT&T’s contract with apple covers customers for the data transfer, but we’re not AT&T, and we don’t cover it, they are valid charges.

    Anyway, I think that’s it. I’ll come back and check here again the next cpl day’s for any questions if you want. BTW, not every representative knows this information, because this is not required information to know. I know this because I have a technical education background. Please do not expect the rep that you speak to to have ANY knowledge about the iPhone, let alone that it even exists. We know Fido, because we are Fido

  • FidoCSR

    Just figured I’d cleanup a couple things here… First off, I work for Fido myself as a customer service rep (call 611, hit ‘0’, and you have a 1 in 343 chance to get me). Second, down to the base of the information.

    The IMEI number is not required to open internet access to your account. The only requirements are that you have the proper internet settings set into your phone, and to have an option (CSR’s call it a ‘SOC’) that adds pay per use GPRS access. The SOC code is GPPPU. Data is always at a base rate of $.05 / 1kb. Roughly 1024 kb per 1 mb, 1024 mb for 1 gb, and so on.
    Anytime you are using an unlocked phone of any brand, make or model, you are automatically locked out on any and all technical support. And I’m guessing here that Jean is looking to get an IMEI number because he’s complaining of some sort of charge that he belives would have been caused by his phone, but rather than admit to Fido that he has an unlocked phone, he’s looking to get an IMEI number from another fido gsm locked phone to give them in attempts to pawn it off as the actual phone model he’s using. So please, do not give out your IMEI.

    Anyway, back onto the the unlocked iPhone!

    there are certain applications on the phone itself that automatically connect to the internet, such as the weather application, news feeds, and RSS links or bookmarks saved in your browser, stock alerts, etc. Each one off these applications connect at a set regular time (which we can see exactly when that time is 😉 ) and download little packets of data from the apple server to update itself with newer information. Each and every time these applications are updating, they connect to any GPRS network settings currently placed inside the phone. if those settings happen to be Fido’s, then guess what… you can automatically get charged a lot of data transferring. Upwards of $10,000. (I’ve personally dealt with accounts a little above $19,000). Yes, it is true that once you add either the $7 unlimited surfing or the $20 value package that you can avoid these charges, but the reason that is, is only because we currently have a lot of network issues with unlocked iphones. Normally those options will ONLY cover you if you are surfing in the wap.fido.ca portal, also known as the surf download and play portal. Soon enough we will be updating our systems to change this option, so that you will be charged for data use with the application updates like normal. AT&T’s contract with apple covers customers for the data transfer, but we’re not AT&T, and we don’t cover it, they are valid charges.

    Anyway, I think that’s it. I’ll come back and check here again the next cpl day’s for any questions if you want. BTW, not every representative knows this information, because this is not required information to know. I know this because I have a technical education background. Please do not expect the rep that you speak to to have ANY knowledge about the iPhone, let alone that it even exists. We know Fido, because we are Fido

  • Yanni

    hello . i have the fido city in montreal with the unlimited mobile internet 7$ nut i took the pack of the 20$. the surprise that lot of pple say they can use youtube , they can use this and that… bullshit sorry for that .
    i use youtube but i use a connect internet.fido.ca i use everything as if i on my computer but its on my mobile and i never payed 1 cents more then my pack. + the 2500 instant messages when i use to have a nokia i downloaded a windows live msg that have a display pic ( they use it the most in europe and china ) and also i go surprise last month with the bill not even 1 message has been used from my limited 2500 instant message …
    i use google map . gmail. widset. opera. internet radio to hear the nostalgie liban .
    and no with iphone it still the same thing 🙂 nothin has been changed 🙂
    Im Happy 🙂

  • Yanni

    hello . i have the fido city in montreal with the unlimited mobile internet 7$ nut i took the pack of the 20$. the surprise that lot of pple say they can use youtube , they can use this and that… bullshit sorry for that .
    i use youtube but i use a connect internet.fido.ca i use everything as if i on my computer but its on my mobile and i never payed 1 cents more then my pack. + the 2500 instant messages when i use to have a nokia i downloaded a windows live msg that have a display pic ( they use it the most in europe and china ) and also i go surprise last month with the bill not even 1 message has been used from my limited 2500 instant message …
    i use google map . gmail. widset. opera. internet radio to hear the nostalgie liban .
    and no with iphone it still the same thing 🙂 nothin has been changed 🙂
    Im Happy 🙂

  • Jean Major

    Comment by Jean concerning the response of Comment by FidoCSR
    2008-05-14 08:59:40
    Every time that I talk to a Fido rep I get a different answer, some say that I need a IMEI #, some say that internet can’t be connected to a iPhone, some say that it is possible and then some say that they are no surcharge on browsing if I set up the internet on my iPhone and then some say I will be charge. But everytime I want to connect the internet on my iPhone they try and they put me on old so that they could talk to a supervisor and then they come back saying that they cant. So FidoCSR if you are so good at this since you look like you are a pro! I would like a simple connection with internet on my iPhone with unlimited internet access with no surcharge for browsing like it is specified if you could read on top of this page…..If you could make that happen for me this is all I’m asking! nothing else. So if I’m confused as a FIDO customer it is Fido’s rep that took me there…All I want is to enjoy my phone ands use all that it as to offer without paying 10000$ a month. Is this to much to ask….Dear FidoCSR if you are able to do this for me call me at this # 613-266-1855 and if not I don’t need a different version of your explanation.

    Thanks
    Jean

  • Jean Major

    Comment by Jean concerning the response of Comment by FidoCSR
    2008-05-14 08:59:40
    Every time that I talk to a Fido rep I get a different answer, some say that I need a IMEI #, some say that internet can’t be connected to a iPhone, some say that it is possible and then some say that they are no surcharge on browsing if I set up the internet on my iPhone and then some say I will be charge. But everytime I want to connect the internet on my iPhone they try and they put me on old so that they could talk to a supervisor and then they come back saying that they cant. So FidoCSR if you are so good at this since you look like you are a pro! I would like a simple connection with internet on my iPhone with unlimited internet access with no surcharge for browsing like it is specified if you could read on top of this page…..If you could make that happen for me this is all I’m asking! nothing else. So if I’m confused as a FIDO customer it is Fido’s rep that took me there…All I want is to enjoy my phone ands use all that it as to offer without paying 10000$ a month. Is this to much to ask….Dear FidoCSR if you are able to do this for me call me at this # 613-266-1855 and if not I don’t need a different version of your explanation.

    Thanks
    Jean

  • Lisa

    I need to connect to EDGE on my iphone….. but I’m with Rogers, is this possible and if so can someone help me PLEASE???

  • Lisa

    I need to connect to EDGE on my iphone….. but I’m with Rogers, is this possible and if so can someone help me PLEASE???

  • Jean Major

    Hi Lisa,
    Call me on my cell so that I could walk you true this 613-266-1855

  • Jean Major

    Hi Lisa,
    Call me on my cell so that I could walk you true this 613-266-1855

  • FidorogersTelusBell

    I will suscribe to $7 unlimited data plan today Via Fido… If i get charged on my bill… I will take a stick and put it up everyones ASS that suggested it.. wait for results.. comin on 11/july/08

  • FidorogersTelusBell

    I will suscribe to $7 unlimited data plan today Via Fido… If i get charged on my bill… I will take a stick and put it up everyones ASS that suggested it.. wait for results.. comin on 11/july/08

  • sav

    this wont work ….you will get charged FOR SURE BROWSING WITH THE SETTINGS ABOVE ON YOUR IPHONE …. their are ways around it ….google is your friend !

  • sav

    this wont work ….you will get charged FOR SURE BROWSING WITH THE SETTINGS ABOVE ON YOUR IPHONE …. their are ways around it ….google is your friend !

  • Jack

    @FidorogersTelusBell

    HAHAHHAHAHAHAHHAHAHA….. Man that’s the funniest shit I read on the internet in a LONG LONGGGGGGGG time!!!! 🙂

  • Jack

    @FidorogersTelusBell

    HAHAHHAHAHAHAHHAHAHA….. Man that’s the funniest shit I read on the internet in a LONG LONGGGGGGGG time!!!! 🙂

  • Marc

    the jig is up…sort of. Got billed 75$ in ‘data’ on my bill. I called Rogers, telling them “I have unlimited data for $7”. She told me it was for WAP sites only, I said show me it says that (it actually doesn’t say the word WAP site anywhere on their site). I bitched, and ended up with unlimited free data for 6 months., then my $7 plan will come back into effect then.
    Stick to your guns fellas..Rogers needs your business.

  • Marc

    the jig is up…sort of. Got billed 75$ in ‘data’ on my bill. I called Rogers, telling them “I have unlimited data for $7”. She told me it was for WAP sites only, I said show me it says that (it actually doesn’t say the word WAP site anywhere on their site). I bitched, and ended up with unlimited free data for 6 months., then my $7 plan will come back into effect then.
    Stick to your guns fellas..Rogers needs your business.

  • David

    Please help…..does anybody have the settings for Fido with use on the LG Viewty? Thanks in advance

  • David

    Please help…..does anybody have the settings for Fido with use on the LG Viewty? Thanks in advance

  • iphohfg

    helppp me!

    i have nokia 3500c and i wanna connect to the internet using it as a modem

    help it says u have subscribe to packet data

  • iphohfg

    helppp me!

    i have nokia 3500c and i wanna connect to the internet using it as a modem

    help it says u have subscribe to packet data

  • Alanna

    hi, i have an unlocked iphone from the us, and i’m on rogers but have no data plan. my wifi never worked before because i didn’t have edge. i put in the internet.com and left out the wap stuff (apparently that’s what charges you…i could be very wrong.) i was just wondering.. do i need to get a data plan or will i be okay? i don’t have an iphone plan or anything. i’m so confused!

  • Alanna

    hi, i have an unlocked iphone from the us, and i’m on rogers but have no data plan. my wifi never worked before because i didn’t have edge. i put in the internet.com and left out the wap stuff (apparently that’s what charges you…i could be very wrong.) i was just wondering.. do i need to get a data plan or will i be okay? i don’t have an iphone plan or anything. i’m so confused!

  • Bernard Proulx

    Bonjour Jean,
    Je n’arrive pas à envoyer de SMS sur mon iPhone (1ère génération, mais OS 2), seulement à en recevoir. Un peu d’aide? Où inscrire le numéro du centre de messagerie (15149931123) dans mon iPhone?
    Merci!
    Bernard

  • Mr Pumpkin

    so ive got this new plan with fido, $17.50 per month and they gave me for the first month the package for $20, which includes: 2,500 text messages, enhanced voicemail, who called feature and unlimited internet surfing, for free just to try it out, ive settled up the internet.fido.ca, and have been surfing quite a lot, so i want to know if i will get any extra charges or i have to change it to wap.

  • Mr Pumpkin

    so ive got this new plan with fido, $17.50 per month and they gave me for the first month the package for $20, which includes: 2,500 text messages, enhanced voicemail, who called feature and unlimited internet surfing, for free just to try it out, ive settled up the internet.fido.ca, and have been surfing quite a lot, so i want to know if i will get any extra charges or i have to change it to wap.

  • If you don’t have a data plan you will be charged! Call in and double check to be on the safe side. Unlimited internet surfing could only be for WAP browsing on Rogers branded phones.

  • If you don’t have a data plan you will be charged! Call in and double check to be on the safe side. Unlimited internet surfing could only be for WAP browsing on Rogers branded phones.

  • James

    Hello everyone,

    is it normal that i dont pay for the EDGE and im pay as you go ?

  • James

    Hello everyone,

    is it normal that i dont pay for the EDGE and im pay as you go ?

  • ron

    i cant seem to find the apn slot? all i see is a vpn connection…any ideas?
    im on the latest firmware on a first gen iphone
    thanks

  • ron

    i cant seem to find the apn slot? all i see is a vpn connection…any ideas?
    im on the latest firmware on a first gen iphone
    thanks

  • I have an unlocked iphone and I just was able to get onto the edge network using internet.fido. ca. I have not yet subscribed to a data package. I am wondering if it is possible to turn off the edge network when you want to and use wifi instead?

  • I have an unlocked iphone and I just was able to get onto the edge network using internet.fido. ca. I have not yet subscribed to a data package. I am wondering if it is possible to turn off the edge network when you want to and use wifi instead?

  • si tu narrives a envoyer de sms il semble qu’il y un block sur votre telephone. je suggere que tu telephones fido et leur demand de l’enlever!

  • si tu narrives a envoyer de sms il semble qu’il y un block sur votre telephone. je suggere que tu telephones fido et leur demand de l’enlever!

  • Sandra

    I have an unlocked LG KU990 and I am unable to use video call in Canada. I talked to Fido rep and they said if not bought from them, it can’t use video call. Can anyone help??

  • Sandra

    I have an unlocked LG KU990 and I am unable to use video call in Canada. I talked to Fido rep and they said if not bought from them, it can’t use video call. Can anyone help??

  • HS

    Replying to Sandra, who have an unlocked LG KU990 Viewty.

    I have owned my Viewty for almost 9 months. I figured out that our 3G phone will never be able to use the 3G network in both Canada and maybe the US. Therefore, video calling, 3G high speed internet access, video streaming…etc will not work here in Canada even though Fido has a 3G network.

    Why?

    Our phone, Viewty, along with MANY phones bought from Asia for example, runs 3G, or called HSPDA in 2100 MHZ, and run 1900 2G mode in Americas/Canada (and at the same time, we can only choose one mode the phone is on). Fido(&Rogers), run both their 2G and 3G network on 1900MHZ. As a result, many Asian phones can only pick up the 2G 1900MHZ network in Canada, but not the 3G Network which is also 1900MHZ.

    Hope this answer your question.

  • HS

    Replying to Sandra, who have an unlocked LG KU990 Viewty.

    I have owned my Viewty for almost 9 months. I figured out that our 3G phone will never be able to use the 3G network in both Canada and maybe the US. Therefore, video calling, 3G high speed internet access, video streaming…etc will not work here in Canada even though Fido has a 3G network.

    Why?

    Our phone, Viewty, along with MANY phones bought from Asia for example, runs 3G, or called HSPDA in 2100 MHZ, and run 1900 2G mode in Americas/Canada (and at the same time, we can only choose one mode the phone is on). Fido(&Rogers), run both their 2G and 3G network on 1900MHZ. As a result, many Asian phones can only pick up the 2G 1900MHZ network in Canada, but not the 3G Network which is also 1900MHZ.

    Hope this answer your question.

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  • Sandra

    Hi HS,
    Thx ur info but is this no way to make it work. Even this sells in one of Canada’s website??

  • Sandra

    Hi HS,
    Thx ur info but is this no way to make it work. Even this sells in one of Canada’s website??

  • HS

    umm, I am not sure which provider sells it in Canada.

    However, KU990 does not work with the 3G network in Canada.

    I heard there is another upgraded version of KU990, which has 4-band instead of 3 band, and looks exactly like KU990. I think it’s called KE990 or something like that.

  • HS

    umm, I am not sure which provider sells it in Canada.

    However, KU990 does not work with the 3G network in Canada.

    I heard there is another upgraded version of KU990, which has 4-band instead of 3 band, and looks exactly like KU990. I think it’s called KE990 or something like that.

  • HS

    Btw, if you would like to go online with your Viewty, you can still opt for the Fido/rogers data plan. I opt in, and the speed is okay (just not recommended for youtube). It’s running EDGE and I love the built in google map application.

  • HS

    Btw, if you would like to go online with your Viewty, you can still opt for the Fido/rogers data plan. I opt in, and the speed is okay (just not recommended for youtube). It’s running EDGE and I love the built in google map application.

  • Sandra

    That’s “markways” & u can see they sell KU990 online. I think it’s located in Toronto. U can check the web.

  • Sandra

    That’s “markways” & u can see they sell KU990 online. I think it’s located in Toronto. U can check the web.

  • HS

    Well, as long as the phone is not on Fido/Rogers/Telus/Bell… whatever that is…, the phone is not a official/certified phone by these providers. Some Asian stores, for example in Vancouver, many of them sells very updated Asian phones while it is a Fido retail store. They sell Fido certified phone PLUS some other phones that they imported from other places.

    Anyways, bottom line is, you won’t be able to get 3G access from your Viewty.
    If you really want to go online and use the google pack that comes with the phone, then that’s another story. You can use EDGE and use the Fido Data Option.

    I excessively use the phone to go online, it may accumulate up to over 150MB per month.

  • HS

    Well, as long as the phone is not on Fido/Rogers/Telus/Bell… whatever that is…, the phone is not a official/certified phone by these providers. Some Asian stores, for example in Vancouver, many of them sells very updated Asian phones while it is a Fido retail store. They sell Fido certified phone PLUS some other phones that they imported from other places.

    Anyways, bottom line is, you won’t be able to get 3G access from your Viewty.
    If you really want to go online and use the google pack that comes with the phone, then that’s another story. You can use EDGE and use the Fido Data Option.

    I excessively use the phone to go online, it may accumulate up to over 150MB per month.

  • Fin

    i certainly hope this loophole is still open.
    as far as i can see, its reasonably valid, because the 1g doesent use the 3g network- why should we shell out the extra cash to use the slower network?
    if all is well, i wont post here, but if i get raped by fido, i will have all of your heads…

  • Fin

    i certainly hope this loophole is still open.
    as far as i can see, its reasonably valid, because the 1g doesent use the 3g network- why should we shell out the extra cash to use the slower network?
    if all is well, i wont post here, but if i get raped by fido, i will have all of your heads…

  • ol

    Hi,

    I have a brand new fido iphone that I bought from craigslist, don’t want to use Edge and only use WIFI. Is there any way to turn Edge off? I didn’t ever set it up, it seems to be automatic. I spoke to someone at Fido who said the data was turned off, but that it may kick in if there is no WIFI signal. Everytime the E symbol comes up, do I get charged? How do I stop this?

    Thanks!
    Ollie

  • ol

    Hi,

    I have a brand new fido iphone that I bought from craigslist, don’t want to use Edge and only use WIFI. Is there any way to turn Edge off? I didn’t ever set it up, it seems to be automatic. I spoke to someone at Fido who said the data was turned off, but that it may kick in if there is no WIFI signal. Everytime the E symbol comes up, do I get charged? How do I stop this?

    Thanks!
    Ollie

  • ashie

    my dad gave me an iphone he lives in calgary when i brought it to ottawa it no longer worked can u give me some tips no one will help me

  • ashie

    my dad gave me an iphone he lives in calgary when i brought it to ottawa it no longer worked can u give me some tips no one will help me

  • Lindsey Fair

    Wow, this just worked for me. Thanks so much !!

  • Lindsey Fair

    Wow, this just worked for me. Thanks so much !!

  • Spaazz

    Hey I'd like to know if I could get normal fido plans ($30/month) on an unlocked iphone

  • scotttttt

    After negotiating a retention plan over a few phone calls, I was advised by a Fido representative to go to a Fido corporate store to pick up two iphones on April 30, 2010.

    When I arrived at the Fido store, I was advised that they could not give me the iphones. I was very disappointed about being lied to, but I agreed to Fido mailing me two iphones in 3-5 business days after some compensation.

    I was even more disappointed when only one iphone arrived on the 5th business day, May 7, 2010. I called and spoke to a Fido rep on that day who told me that the second phone was never ordered. She told me that she would find out why and call me back quickly, she never did. The second Fido lie.

    I called back and spoke to another Fido rep who told me the same thing, the second iphone was never ordered. I asked to talk with a supervisor. He told me that he would give me fifty dollar phone credit and a hundred dollars in phone service for the error, and he would get a supervisor to call me. He then told me that he couldn’t get the compensation approved, third lie. He did get a supervisor, Kyle to call me.

    Kyle called me at about 4pm pacific time on May 7, 2010. He told me, no problem, the iphone was ordered at the same time and it would arrive on Monday, lie number four. I asked him why the other two Fido reps said it wasn’t ordered, and he said they were wrong, and he was going to talk to their supervisors as they wasted hours of my time, and got me stressed. I didn’t believe him! I asked him if I could go to a Fido store if it did not arrive on Monday, and he replied yes, lie number five. He asked me if I wanted a call back on Monday may 10, and I told him, no, as I wanted to believe him.

    I went to a Fido store on Monday may 10, and was told to call Fido. I called and spoke to darvinder, or something like that, who told me that he talked with his supervisor, and that they had made an exception, and I could go to the store and get an iphone, lie number six. He then checked my account, and said, no I couldn’t get a phone as it was a couples plan. I asked to speak with Kyle, told no!

    I asked to speak to another supervisor who told me that Kyle said I had to wait until Tuesday, and that he had told me that, lie seven. She said that she could do nothing, and had a “feeling” that it would arrive tomorrow. She also told me that the second phone was only ordered on May 7, after speaking with Kyle, and not on April 30 as Kyle stated. Is that lie eight?

    I called on Tuesday May 11 at 12pm when I did not get the phone. The Fido rep said she could not transfer me to a supervisor as the phones were not working, and that she would get a supervisor to call me back, lie 9. She never called me back.

    I called again at 3:30pm on May 11 and spoke to a Fido rep who told me that I could not talk with any supervisor as an investigation had been launched on May 10. He told me that I must wait another day or two.
    It is now 5pm on May 11, and I do not have a phone as agreed upon. Fido has not only failed to honor its agreement, it has also wasted hours of my time, and caused me an enormous amount of stress, and lost productivity. I was literally put on hold for what amounts to hours. This is so maddening, words cannot describe how much I now hate fido.

    Shame on Fido!!

  • Wow. That was hard to read and I feel your pain. I've had similar
    experiences with Rogers. That right there is the exclamation mark of
    how unfortunate customer service is in Canada by our wireless carriers.

  • scotttttt

    After negotiating a retention plan over a few phone calls, I was advised by a Fido representative to go to a Fido corporate store to pick up two iphones on April 30, 2010.

    When I arrived at the Fido store, I was advised that they could not give me the iphones. I was very disappointed about being lied to, but I agreed to Fido mailing me two iphones in 3-5 business days after some compensation.

    I was even more disappointed when only one iphone arrived on the 5th business day, May 7, 2010. I called and spoke to a Fido rep on that day who told me that the second phone was never ordered. She told me that she would find out why and call me back quickly, she never did. The second Fido lie.

    I called back and spoke to another Fido rep who told me the same thing, the second iphone was never ordered. I asked to talk with a supervisor. He told me that he would give me fifty dollar phone credit and a hundred dollars in phone service for the error, and he would get a supervisor to call me. He then told me that he couldn’t get the compensation approved, third lie. He did get a supervisor, Kyle to call me.

    Kyle called me at about 4pm pacific time on May 7, 2010. He told me, no problem, the iphone was ordered at the same time and it would arrive on Monday, lie number four. I asked him why the other two Fido reps said it wasn’t ordered, and he said they were wrong, and he was going to talk to their supervisors as they wasted hours of my time, and got me stressed. I didn’t believe him! I asked him if I could go to a Fido store if it did not arrive on Monday, and he replied yes, lie number five. He asked me if I wanted a call back on Monday may 10, and I told him, no, as I wanted to believe him.

    I went to a Fido store on Monday may 10, and was told to call Fido. I called and spoke to darvinder, or something like that, who told me that he talked with his supervisor, and that they had made an exception, and I could go to the store and get an iphone, lie number six. He then checked my account, and said, no I couldn’t get a phone as it was a couples plan. I asked to speak with Kyle, told no!

    I asked to speak to another supervisor who told me that Kyle said I had to wait until Tuesday, and that he had told me that, lie seven. She said that she could do nothing, and had a “feeling” that it would arrive tomorrow. She also told me that the second phone was only ordered on May 7, after speaking with Kyle, and not on April 30 as Kyle stated. Is that lie eight?

    I called on Tuesday May 11 at 12pm when I did not get the phone. The Fido rep said she could not transfer me to a supervisor as the phones were not working, and that she would get a supervisor to call me back, lie 9. She never called me back.

    I called again at 3:30pm on May 11 and spoke to a Fido rep who told me that I could not talk with any supervisor as an investigation had been launched on May 10. He told me that I must wait another day or two.
    It is now 5pm on May 11, and I do not have a phone as agreed upon. Fido has not only failed to honor its agreement, it has also wasted hours of my time, and caused me an enormous amount of stress, and lost productivity. I was literally put on hold for what amounts to hours. This is so maddening, words cannot describe how much I now hate fido.

    Shame on Fido!!

  • Wow. That was hard to read and I feel your pain. I've had similar
    experiences with Rogers. That right there is the exclamation mark of
    how unfortunate customer service is in Canada by our wireless carriers.