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Rogers/Fido Representatives Begin iPhone 4 Training
As we close on the end of July, we have seen some increased activity by the way of the Canadian wireless carriers. Within a few days of the iPhone 4 reveal, each wireless carrier indicated that they would be carrying the iPhone 4 in Canada.
Soon after, product/notification pages started to appear where users could submit their email and receive periodic updates on the status of the iPhone 4 and the carrier that the user signed up on.
Today, we received notice that Rogers and Fido employees have started their product training on iPhone 4. The training consists of two modules: Selling iPhone 4 and positioning iOS 4. The modules talk about the device, features, benefits and basically summarize what is already on the Apple website.
The training, called FastTrack, is fairly top-level stuff but all Rogers/Fido store employees must complete the training as soon as possible before the end of July.
Let’s hope this is a good sign that the iPhone 4 will in fact be released sometime in July 2010!
Rogers
Fido
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Let's hope each company gets a decent stock of these phones this time.
I can guarentee we are still going to get different stories from each Customer Service Rep. The first person the customer speaks to cannot be trusted. If it sounds to good to be true or it seems like you are getting the shaft you should confirm with another CSR or with a someone higher than a CSR.
Do you think rogers will be doing pre-order, or will apple?
Apple
Does this training include the pricing and plans? If so, i suppose we could hear as soon as someone completes the training and will spill the news on the internet.
No.
Pricing will come from Apple. The plans are the current smartphone plans.
Regardless of what day they launch, the 23rd, 28th or 30th, I'm leaving for a vacation on the 23rd before stores open so I won't even be able to get it till at least a week after launch.
but when the iphone comes out lets say im with rogers i can go pick 1 up at the apple store wit a 3yr contract from rogers instead of going to a rogers store?
Yes
I'm with koodo mobile and i'm about to change for Bell or Rogers for the iphone . Which place is best for me to pick it up, rogers/bell store or Apple ?
i would go with rogers. was on bell for many years before switching and now personally prefer them now to bell. they still haven't even fully converted to SIM cards. i remember in the past you had to pay for them to switch your phones…ridiculous monopolization
Ex, question for ya, now Consumer Report is “not recommending” the iphone 4. is it going to be an issue if you just don't hold it so tight and are in a great reception area, i.e. Ottawa?
Apple
Hope this pans out!
We actually got a chance to play with the iPhone 4 recently in Canada. While we will have more on that soon, we can confidently say that reception thing is a non-issue in Canada. At least in our uses.
Whats with the reference numbers? They looks like dates.
Just internal numbers
thanks Ex, hopefully we can all test it soon!
As Ex said, yes. My brother works in the Apple Store-Pac Centre and the right-most tables (as you're looking in) is where they normally do the iPhone activations for the networks.
The ones who help you have done training with Bell, Rogers/Fido and Telus for their plans and such, but brochures are available too. My parents got their 3GS' from them and they did everything – teach you how to use the phone, set up your mailboxes…etc. It was great!
Hi peeps. I have a 50% discount code for Zagg i wont use. Im sure someone here will 🙂
the code is
4hpe7l
Hey Ex… do you know if the eligibility for promotional pricing for new smartphones is going to change, or will they be what Roger's policy currently state ie two years after you first started your contract?
So far, nothing has changed. Stay tuned though.
I wonder if Apple will have pre-orders alongside Rogers, Bell and TELUS. I'm going on vacation on the 27th, one day before the 28th and I don't want to be left chasing one down when I return and getting on a iPhone Priority List. I want to pre-order it for it to deliver on/around the 28th so when I return, it'll at home sitting on my kitchen table. (OVER)wishful thinking I guess…
That very nice of you…
How is it we still have no release date and its this far into July? Just stupid, I want to know what morning to take off work so I can get it right away. I'm impatient haha.
I would get to Apple, get the phone unlocked, hit up Koodo and switch from CDMA to a 3GSM and grab a SIM. Then you can stay with Koodo and use an iPhone 4.
question about the iphone 4,
say i were to get the iphone 4 from rogers, would i have to activate the iphone 4 in the rogers store, or could i just buy it and activate it at home?
You can activate it at home, but it will be locked to Rogers either way.
i don't care that it'll be locked, i just want to make sure i can activate it at home, also is there a certain time from buying it to activating it? i ask only cause i plan on putting a zagg shield on it, and the site as well as other reviewers recommend waiting atleast 15 to 24 hours before using the phone so that the shield cures properly and fully onto the phone
So I can buy this from the Apple store on a Rogers contract for the same price as the Rogers store but it will be unlocked? Or will buying it from the Apple store mean I pay full price and can't take advantage of the discounts offered as part of the contracts?
Have they given you guys the release date yet (I know you couldn't say anyway if you have been told) or do you find out like the rest of us?
I have just finished my 3 year contract with Bell and I want to buy a new iPhone 4. My plan was to call Bell and see if the Retention department would give me any deals, otherwise I would go to Rogers. Does anybody have any suggestions on how I should approach this whole thing? Should I call now or just before I buy the phone?
you made my day! 🙂 (btw was this testing in Toronto?)
I was speaking to a Rogers rep the other day and she was saying that the 2yr upgrade to a new phone still applies with the iphone4, but after you get that, you're done…no more 2yrs for a new upgrade, they wipe you clean. So make sure this is what you want and/or be prepared to pay full price for something 2 years from now if you want something new
You may want to rethink Rogers… I'm with them on my 3G, and there's a lot of areas with no service or poor service, including my place in oak bay which is a heavily populated part of Victoria, BC. Sure I'm in a ground level suite, but even so… I also took my phone to Tofino, Saltspring Island, Gabriola Island, and there was barely any signal at any of those places while people with Telus phones had good signal. I'll probably be switching to Telus and asking them to give me a good deal on service for making the switch. I also plan to buy the phone outright so it's factory unlocked (that is the way it's going to work right?) so that I can switch providers if a better deal ever comes up, and so I can take it to the states and buy a pay as you go sim when I travel.
Does anyone know if using the zagg shield will make the screen look blurry? I've got a stick on screen protector on my 3G and the screen definitely looks a little blurry because of it. With the new iPhone, I think the deal is that they've attached the glass directly to the screen so that there's no glare and you can see the full resolution of the display. Wouldn't sticking a zagg shield over that reduce the appearance of the retina display?
Im in London and not too sure what the best carrier is here… I guess a good idea is to call Telus/Rogers/Bell and see what's the best offer they will give me. All I want is the minimum plan and hoping to get it for under $55/month
Good luck. My Rogers bill is just over $120/mo but I've got unlimited incoming, free evenings & weekends, my evenings start at 6 instead of 9, visual voicemail, my5, and 6 gigs of data
Wait? So are you saying that you had expert equipment just like the consumer reports? Please.. The problem of apple misleading people about signal strength is still there. The hardware was tested at independent research labs and has been deemed flawed. A non issued issue is still and issue that just you haven't noticed. The actually issue is still there. When your fingers touch the antenna band, you will still lose 2-3 bars of reception. It all depends on how many bar you have to lose to begin with.
If you buy it from the Apple store at full price, the phone won't be locked to a carrier.
You won't get contract perks from Rogers.
What you do get is more control over your ability to upgrade rather than every two years for some.
For me, it's the best way to go. My eventual goal is to get off a contract altogether. I'd rather come and go as I please rather than be trapped in a contract.
Not to mention apple admits there is an issue with the reception. They are just blaming it on software untill everyone buys the product.. Theyre stalling till they make sales!
Rogers Store: Full price or on contract, device is LOCKED.
Apple Store: Full price, device is UNLOCKED. On contract, device is LOCKED.
Wowza. I'm upgrading from a 3 yr old phone and used to paying $30/month. So i don't want a huge increase in that.
We have a been given the week of the 26th, which is what we have been reporting.
We don't keep anything to ourselves. When we find out, we post it!
Vancouver
The policy is every 2 years if you currently have a smartphone. If you get iPhone 4 on let's say September 1 2010, you'll be eligible to upgrade again on Sept. 1 2012.
Breaking news! Consumer Reports recommends not to buy the iPhone 4! After lab testing has been completed, they have determined the iphone4 to have a hardware issue that will not be fixed by a software update. They highly acknowledge the screen and camera abilities but recommend consumers stay away untill apple themselves aknowledge the problem and provide a proper solution. I love the iPhone I am a true fan, But this is disappointing news.
Tested in the USA on American networks. We grabbed ours, tried on CDN networks and experienced no drop in calls or bars or call quality.
Couldn't have said it better myself.
And we not in the know appreciate that.
Well, I guess that pretty much screws me getting one before I leave for vacation. Oh well… too bad I doubt Apple or Rogers would ship a pre-ordered phone to the US. 🙂