Rogers, Bell and Telus Users Affected by Cellular Data Used Over Wi-Fi Bug in iOS 6 [Update]
After hearing about our U.S. neighbours on Verizon being affected by the iOS 6 glitch where cellular data is used when connected to Wi-Fi, it appears Canadian wireless customers are also affected, such as those on Rogers and Fido.
We asked you on Twitter if you were being affected by this bug last night, and you responded. It appears numerous users have blasted through their data plans in a matter of days after installing iOS 6–the problem is not limited to the iPhone 5 it appears.
One main culprit appears to be iTunes Match, as it appears to use cellular data even when the setting is turned off. This happened to a friend of mine when he was on one of the late versions of iOS 6 beta–his 6GB data plan was consumed in a couple days and cut off. The bug appears to be present in the final release of iOS 6 and has affected numerous people.
Check out the storify below:
Have you been affected by this glitch? Share with us your carrier, device, iOS version and whether you have iTunes Match.
Update: It appears Bell and Telus users are also being affected.
Update 2: Rogers has responded with the following regarding this issue:
We have been able to confirm that the data bleed issues reported in the US do not apply to our OS version and customers should not be experiencing the same issues here. However, we do take these reports very seriously. Should anyone be experiencing this issue, we encourage them to reach out to us (by phone or via @RogersHelps on Twitter) so we can help troubleshoot.
Update 3: Bell responded the following statement:
We’ve received no reports from our customers about this.
Update 4: TELUS responds:
We have not heard of any issues among TELUS users but we are monitoring closely.
Clients should check for any cell data usage while connected to a WiFi network to ensure they are not impacted.