CRTC Wants Your Comments on the Future of 911 Services

The CRTC wants public consultation on the future of 9-1-1 services now that a commissioned report titled A Report on Matters Related to Emergency 9-1-1 Services is available to be viewed online. The report focuses on three broad areas:

• the performance and adequacy of the technology currently employed for 911 services, such as that used to locate a caller who is using a cellphone;
• the issues related to the provision of 911 services on next-generation networks, including how systems should be designed; and
• policy considerations on 911 matters.

Jean-Pierre Blais, Chairman of the CRTC, said in a statement “911 services are vital to the health and safety of Canadians,” and continued to add “As we prepare to look at the future of 911 services, we want to hear from Canadians about what role the CRTC should play in ensuring that these services make the best use of new technologies.”

The CRTC first asked Canadians for their view on this matter last December but now that the report is available online, the public is being asked to further comment, which you can do here.