How to Fix Wi-Fi Greyed Out on iPhone 4S in iOS 7 [VIDEO]

Screenshot 2013 11 23 22 52 29

Earlier this month we brought up a widespread issue regarding iPhone 4S users who updated to iOS 7, only to experience Wi-Fi being disabled (i.e. greyed out and inaccessible). The story was shared with us by frustrated iPhoneinCanada reader Trent, as his wife’s iPhone 4S no longer had Wi-Fi access.

WARNING: try this fix at your own risk. We are not responsible in any way if this method causes permanent damage to your iOS device. 

Now he has shared a popular working solution which has solved the iOS 7 Wi-Fi woes on his wife’s iPhone 4S. It involves using a hair dryer and heating up your iPhone 4S until you get a temperature warning pop up saying “iPhone needs to cool down before your can use it.”

Once this message appears, pop your iPhone into the fridge for 10 minutes to allow it to cool down. Once that’s done—Wi-Fi should work again. This worked for Trent’s wife’s iPhone 4S and also many others who have been stuck with this problem.

The video below explains the fix to the greyed out Wi-Fi problem on the iPhone 4S in more detail:

Youtube video

If your iPhone 4S has its Wi-Fi greyed out in iOS 7 (some users have had this issue prior to iOS 7 as well), let us know if this overheating trick works for you.

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Zakh
Zakh
12 years ago

Is this a joke 😐

Gary
Reply to  Zakh
12 years ago

Seriously it’s not, read the Apple Support communities thread! it works for some people but of course try at your own risk

scott james
scott james
Reply to  Zakh
12 years ago

It worked for me, no joke

Shri
Shri
Reply to  Zakh
12 years ago

The process seems weird but It worked for me too..

Suman Sharma
Suman Sharma
Reply to  Zakh
12 years ago

It worked for me. After my iphone 4s battery died in Sept 2013. I went to “Genius (?s***id) Bar. They said this phone can not be fixed. replace with another for 199$. I did not and sent directly to Apple repair. After paying 99$ they actually sent me a replacement phone. I was up for upgrade. I was unhappy enough at that point that I did not get iphone rather Note 3. So, replacement phone was sitting unopened until last week when I turned It on. Lo and behold wifi grayed out. It was in iOS 6. something then. I thought updating will fix it. I did. Now this replacement phone is out of warranty. Crazy me! I went to “the bar” again. Again told pay 199 and get another phone. After trying to reset network, reset all setting, reset iphone through itune, factory reset (press home and power while connected to itune) I had no option but to try this. Wifi was still grayed when I took it out of freezer. I did “reset network settings”, then it worked. This is just today, so, I can not tell whether it will last. If this is really a software thing and company is not owning it then I hope truth will come out and they will pay for their Karma.

It's Pete
It's Pete
12 years ago

If you are heating the motherboard, that is hardware, and his is quite dangerous to perform with the board still in the phone. It may work but would be much safer to perform with the motherboard out. I’m really not sure what’s causing this either but I intend in looking into it further. I have a repair shop and have not had a single customer in. I’m on Canada, is this only happening on AT&T phones?

Gary
Reply to  It's Pete
12 years ago

No it happened to Trent who is based in Canada.

Jach hART
Jach hART
Reply to  Gary
12 years ago

hmmm, interesting ‘fix’. ‘reflowing’ the operating system.

TrentBaur
TrentBaur
Reply to  It's Pete
12 years ago

This is an iPhone 4s on the Bell network.

Funny how people get worked up over something like heating up a broken phone that is out of warranty. The phone doesn’t work, she’s faced with the prospect of buying a new phone and eating the subsidy/new contract penalties that come with it. How much worse can it get?

In the end, the fact remains, the fix works. Both wifi and bluetooth have been working all day with no problem.

As for this being a hardware issue: I find it hard to believe that heating the phone is fixing a broken wifi chip. We can’t be talking about a loose connection being melted together with a hair dryer, that makes no sense and I’m pretty sure the physics argues against it. I believe something about the overheating causes the OS to reset it’s evaluation of the hardware condition and no longer sees the wifi chip as broken.

zidge
zidge
Reply to  It's Pete
12 years ago

Why should it be a problem. The temperature warning is a safety feature. I experienced it a while back when I was working outside and my phone was in the sun. This comparison may not fly but IMO it is similar. When you are driving your car the temp gauge or warning light come on to tell you of a problem. If you stop right away let it fully cool down you can than drive it some more until it heats up again. I used this method in the past when my car radiator sprung a leak and I was 300 miles from home. Using the heat and cool method I was able to get home with NO damage to the engine whatsoever.

zidge
zidge
Reply to  zidge
12 years ago

BTW after My heat up in the sun my phone continued to work perfectly for another year and a half. At least until 7.1 🙁

It's Pete
It's Pete
Reply to  zidge
12 years ago

Is this motor trend weekly?? I think your in the wrong blog. Were taking electronics, not mechanics. Ones made of steel and ones made of plastic, glass and small pieces of aluminum, not even in the same ball park. It takes about 5 minutes and 2 screwdrivers to remove the motherboard on an iPhone 4S. It is much safer to heat just the board. The rest of the parts are made of things like paper thin flex cables that can melt easily, plastic frames, plastic speaker and microphone housings, not to mention a Lithium ion battery which says on it “DO NOT HEAT” it can explode. Please have even a faint idea what you are talking about before you make a point of comparing apples to Oranges.

Erik
Erik
Reply to  It's Pete
12 years ago

I can’t believe this worked. Thank you… dealing with apple is another hour of my life I will never get back…

stan
stan
Reply to  It's Pete
11 years ago

I have Rogers phone and having the same issue. Where is your shop? I can bring it in.

Louise Boucher
Louise Boucher
12 years ago

Trent – I officially love you! My iphone now works agan! Thank you!!!

sanjeev
sanjeev
Reply to  Louise Boucher
12 years ago

it worked for only 2 days and it is back again , is there any permanent solution ?

Laura
Laura
Reply to  sanjeev
12 years ago

I had the same problem for a few months now, tried the freezer and fridge, the wifi came on for a few minutes.Finally today I tried the hairdryer trick, however the warning sign didn’t appear after 5 minutes, went ahead and put it in the freezer. As soon as I had the wifi working, I quickly updated the latest software, and the wifi is back, working normally for the last 6 hours.

Khalid Masuod
Khalid Masuod
Reply to  Laura
12 years ago

did u hard shutdown or just turned the screen off and ho log did u keep in freezer

laura
laura
Reply to  Khalid Masuod
12 years ago

I turned off the power, wrap the phoen on cling film and put in the freezer for 15 minutes

GRACIEB50
GRACIEB50
Reply to  laura
11 years ago

THANK YOU SO MUCH!!! THAT MIGHT HAVE NOT WORKED FOR YOU BUT IT DID FOR ME

laura
laura
Reply to  Laura
12 years ago

unfortunately it worked for about a week, tried again the hairdryer & freezer tricks several times, the Wifi came back on but very briefly, so frustrating, so finally I sent it for repair at a smartphone repair shop here in Germany 2 days ago which costed 50 Euros. I must admit it’s great to have the wifi again, worth the repair!

Cody Smith French
Cody Smith French
Reply to  sanjeev
11 years ago

me too but mine only works for five minutes and if i turn off my iphone it dont work anymore is there anything i can do about it??

Andy L
Andy L
12 years ago

Yo Trent, you’re my saviour. I’m in Scotland, iPhone 4S on O2 been lost for 2 wks with greyed out wifi & no Bluetooth, tried as suggested and dumbfounded it worked. I started to believe it was a hardware issue, but your tip cured it, so it has GOT to be software related. Thank you so much 🙂

marorun1982
marorun1982
Reply to  Andy L
12 years ago

Nope its hardware issue just like with old Xbox and Xbox 360 when they overheated too much they would bug so the way to solve it was to make it overheat again then cool it down in the fridge…

It is hardware!

Mike Harvey
Mike Harvey
12 years ago

Just did this and it worked !!!! We have been on the phone with apple support, they wanted $25 to try things that I had already looked up online and tried such as resetting the phone, disconnecting the router then resetting, ect .. None of which worked. But I was afraid to use this method so I have wen without wifi for months . Well my husband used this method and finished 5 minutes ago and it WORKS!!!!! Thank you so much!

Mike Harvey
Mike Harvey
12 years ago

This is no joke!!! Oh thank you so much!!

Mike Harvey
Mike Harvey
12 years ago

I am sorry to keep posting but I just want to say thank one more time !!
Morgan Harvey

Geo
Geo
12 years ago

Thank You for this was very helpful

Simon
Simon
12 years ago

Worked great, thanks a lot!!

Dee
Dee
12 years ago

Just did this tonight. For the first time in 2 1/2 weeks, I am able to connect to our wifi network. Thank you! Hopefully this lasts.

Shawn somwaru
Shawn somwaru
12 years ago

it works !!!!!!

Blind Luck
Blind Luck
12 years ago

I tried this method and it did not work but while my iphone was connected to my laptop I restarted it (holding the sleep and home button simultaneously) , while in airplane mode and when it came back on my wifi was working. It still is, as of now*

telocagi
telocagi
Reply to  Blind Luck
12 years ago

Woohoo! I tried your fix using restart in airplane mode (w/o connecting to laptop) and my wifi is working!! THANKS! I’ll definitely try the heating method if needed but glad this fixed it first 🙂

Lucky
Lucky
Reply to  Blind Luck
12 years ago

Thank you sooooooo much!! Can’t believe my wifi is back!

see
see
Reply to  Blind Luck
12 years ago

Wow…I decided to try this before using the hairdryer technique…it WORKS!!! 🙂 I did not connect to the laptop, I put the phone in airplane mode, then restarted (as described above), wala…I can now switch the wifi ON. Thank you so much for sharing!!!

4s No Wi-fi
4s No Wi-fi
Reply to  see
12 years ago

I tried the same but no luck. Wi-Fi is still greyed-out.

victorvalentee
victorvalentee
Reply to  4s No Wi-fi
12 years ago

I tried that too, but no results. Did you get it fixed yet?

GRACIEB50
GRACIEB50
Reply to  4s No Wi-fi
11 years ago

same

Alexi
Alexi
Reply to  see
12 years ago

I tried this as well. Once in airplane mode and restarted the phone turned back on with wifi connected. Can’t believe this worked. Looks like a calculated tactic by Apple to screw their customers at around the same time their contracts are set to expire.

grey
grey
Reply to  see
12 years ago

And now my wifi works. The good of reading, tried this out before the blow-dry trick and boom! its there. 🙂 Thanks mate!

Bili Shergill
Bili Shergill
Reply to  Blind Luck
12 years ago

Very much thanks! it really worked for me….
now i started hating apple for that silly problems

Patrick
Patrick
Reply to  Blind Luck
12 years ago

OMG, my wifi wasn’t working for the past 2 months and the blow-dryer trick didn’t work the 1st time I tried it. This method actually worked for me, hopefully it stays on 🙂

Natasha
Natasha
Reply to  Blind Luck
12 years ago

I decided to give this a go before using the blow dryer trick!
It worked for me! Only I did not need to restart my phone. While in airplane mode it let me turn on WiFi once again and then I simply turned off airplane mode and now my WiFi is back to normal. Just hoping it stays this way.
Thanks 🙂

Jinna
Jinna
Reply to  Natasha
10 years ago

Blow dryer/freezer trick didn’t work for me but the airplane mode one did…..omg thanks for the info!

COME ON BABY
COME ON BABY
Reply to  Blind Luck
11 years ago

really! It didnt work for me but I’ll try this now thank you!

GRACIEB50
GRACIEB50
Reply to  Blind Luck
11 years ago

DIDNT WORK

faytastic
faytastic
Reply to  Blind Luck
11 years ago

Worked for me! Thanks stranger 🙂

Adrian
Adrian
Reply to  Blind Luck
11 years ago

Thank you very much!!!

erroneous
erroneous
12 years ago

No joke! I read about this because my 4s was doing the same and one day, by chance, I left my phone in the car; I live in Phoenix. When i got back to it i saw that my phone had that temp. warning so i let it cool down and wamo! it worked, but for only about 3 weeks. 🙁

Lars Beijar
Lars Beijar
12 years ago

Wow! It worked for me! Been running for two days now without any wifi issues at all.
Apple gave me the offer to exchange my phone for 200$, but I tested this first 🙂 Am I glad for that!

Great article! Thanks!

jerezano66
jerezano66
12 years ago

thank you so much for the fix. it worked!!!!!!!!!!!!!
dos anyone know why this works?

Gary
Reply to  jerezano66
12 years ago

Not sure, the heat might make some of the parts expand to make a better contact, or it could be just magic!

Arif
Arif
12 years ago

It worked like Magic , it’s working Thanks

violet
violet
12 years ago

THANK YOU SO MUCH IT ACTUALLY WORKS! ive tried everything from turning it off to restoring it completely and nothing worked besides this!

Dave
Dave
12 years ago

worked a treat. went to the apple store and they didnt give a sh1t. just wanted to sell us a new phone. Last apple product I will buy.

marorun1982
marorun1982
Reply to  Dave
12 years ago

i guess more and more ppl will see the truth about iPhones..

Meatball sub
Meatball sub
Reply to  marorun1982
12 years ago

Yea apples the only company who cares about selling new phones the other companies give them all away for free

Diana M
Diana M
12 years ago

Well it works!!!!! But for how long I will have my precious wifi signal!?!

marorun1982
marorun1982
Reply to  Diana M
12 years ago

Thats random because when a chip overheat its never as good as before so you may experience strange bug or wifi slowdown or its may stop working again.

maria alejandra llerena pazos
maria alejandra llerena pazos
Reply to  marorun1982
12 years ago

it worked , but it lasts only a few days, then i have to do that again and again and again…

Sam
Sam
12 years ago

Hat’s Off !!!! to this trick who ever invented it!!..It’s really works!! I was using my IPhone 4S without WiFi since the 7.0 release came and even Apple cannot solve it !! But Thanks to you man I can use WiFi to my IPhone now 🙂 wuuuuuuf what a relief !!!! Apple customer Service Sucks and Cheers mate and Once again Thanks to Mike N Shelley Robins (You Tube) and IPhone in Canada….

dweeb
dweeb
12 years ago

Didn’t work

Matrix
Matrix
Reply to  dweeb
12 years ago

Try again…on ur own risk…worked for me 2nd time…

dweeb
dweeb
12 years ago

OOH crap.. it really works! So after the blow dry and temp reset wifi was still greyed out. However, I done a network reset just in case and wham. It work. I was not just the network reset as I had done that many times. Must have been a combination of the two. Thank you sir for taking the time and posting this wonderful information. You saved me a new phone!!!!!

Adam
Adam
Reply to  dweeb
12 years ago

dweeb, glad i read your post. It did not work for me too… until I did what you said and did a network reset after (had tried that numerous times before the heat treatment and it did nothing). YAY it works now!!!

Cheryl in France
Cheryl in France
12 years ago

It worked for me for about half an hour, until (my theory) it reheated up again. (I have tried every other fix out there- update, restore, recovery, restore from backup, airplane mode, on/off, blah blah blah…)

My theory is that the new iOS runs hot, the paste holding the wifi chip in place gets soft and slightly moves the chip out of position, the freezer makes it… well, freeze back in place and it works again. Then, it reheats and the cycle continues. So it’s a combo hardware/software issue (software runs hot, messes up hardware).

When will Apple release a cooler-running iOS?

marorun1982
marorun1982
Reply to  Cheryl in France
12 years ago

In fact its cheap wifi chipset thats cause this because its cannot handle the heat.
Its also Apple fault for forcing ppl to go to ios7 on all phone… so many client calling me to complain of various problems on iphone 4 and 4S since ios 7… Its not always good to have latest OS there a reason why android dont always updates phone to newest OS ( like hardware compatibility)

kali
kali
12 years ago

it worked! who would of thought!!! thank you 🙂

Peter, Atlanta, GA
Peter, Atlanta, GA
12 years ago

It worked. Just now. Thank you very much.

Trish
Trish
12 years ago

Awwww I’m sooook happy it worked for me too thank you sooo much

Dave
Dave
12 years ago

Just did this!! It actually works!! cannot believe it, thank you so much!! +++++++

marorun1982
marorun1982
12 years ago

This is in part why Android OS is fragmented. They cant always use all hardware with new OS version and its the same with Iphone. This is why i have load of customer with iphone 4 who are complaining of crash , slowdown , overheat ect. Same with Iphone 4S user ( less often at least )

The goal should not to always updates as much phone to new ios as possible its should be to not force ppl to upgrade and make it so they can still use most app like it is in android currently as long as you over 4.0 you fine. I have friend who refused to upgrade to IOS 7 and they have more and more apps they cant use because Apple force dev and user to go to ios 7..

Serena
Serena
12 years ago

Thank you so much, your my hero! I can’t believe this worked the store told me there was nothing they could do, so this will be the last iPhone I ever have! Thanks again I’m so happy!!!

nowifiJoe
nowifiJoe
12 years ago

Tried the freezing cure, which worked for 1/2 hour. The heating trick worked for two weeks, but today I was trying to connect to the office wifi and couldn’t see the network on my iphone 4S, so I tried resetting the network settings, which resulted in a greyed out wifi switch again. Fortunately the heating thing worked again tonight. I am not worried about damaging the phone. I will be quite happy to destroy this phone in the nastiest way possible once my contract expires. My heating method was to place the phone on the hot lid of a sauce pan while I cooked some rice….no hair dryer handy.

Gary
Reply to  nowifiJoe
12 years ago

Creative!

nowifiJoe
nowifiJoe
12 years ago

Made for some very tasty rice as well.

Tzei
Tzei
12 years ago

Just did this and it really worked. Lost wifi is now working very well. Can someone explain me how this is possible?

Ridhwadi
Ridhwadi
12 years ago

IT WORKS GUYS!!! IM NOT JOKING!!! JUST DO WHAT HE SAYS! MAKE SURE EVERY 4MINS CHECK YOUR PHONE!! WHEN YOU HEATING IT, JUST HEAT ON TOP JUST LIKE HE SAID. IM TELLING YOU IT IS WORKING. IF NOT I WONT EVEN BOTHER TO COMMENT THIS. I RATHER CELEBRATE 😉

Dana clesi
Dana clesi
12 years ago

thanks you much this worked for me.I have been having problems with my Wi-Fi and I now I know how to fix it thanks a million

MidniteOwl
MidniteOwl
12 years ago

also worked for me although i didn’t get the temperature warning.

David Ireland
David Ireland
12 years ago

Why does Apple get away with calling a refurbished phone “brand new” or “a new service part”? This is really outrageous. They are turning teenagers into lifelong Apple avoiders because they will not take responsibility for this Wi-fi scandal with the upgrade. I would like to know how many users with grey Wi-fi were just slightly out of warranty when Apple crashed their device. #wifigreyedoutApple demand a recall.

derrikb48
derrikb48
Reply to  David Ireland
12 years ago

I took my phone to apple yesterday to fix the wifi problem and was told my warenty had just expired two week prior to that. when in fact i should have another 3 months.

James Dumont
James Dumont
Reply to  David Ireland
12 years ago

Haha Wi-Fi Scandal.

“First Watergate, now this.”
—David Ireland

Alex
Alex
12 years ago

It works the second time

jacqui
jacqui
12 years ago

can’t quite believe this but thank you thank you thank you i tried it and it worked first time x

ahmed
ahmed
12 years ago

works like charm!! thanks a lot man

nabil
nabil
Reply to  ahmed
12 years ago

its work as before , thanks a lot

Gabriel
Gabriel
12 years ago

It just worked! it’s a shame apple denies its iOS updates triggered the hardware issue. i installed iOS 7.0.4 and the next day the wifi was dead.

Advisor613
Advisor613
Reply to  Gabriel
12 years ago

Actually I’ve been running iOS 7.0.4 since the day the update was released and my wifi was fine up until 2 days ago. If it’s the OS then why was it working fine for weeks prior? That’s like eating bad seafood and then getting a flu 5 weeks later and saying it’s from the food.

Shqiptar
Shqiptar
12 years ago

Worked like a charm 😀 I used OS 6.1.3 and updated my OS to 7.0.4 and still wifi didn’t work. After heating it and than cooling it wifi turned on and now it is working like a charm. Thank YOU

andrewt3
andrewt3
12 years ago

worked like a hot damn. Thanks for this crazy idea..bested all the tech info i received. Amazing!

massiel
massiel
12 years ago

did it for 5 minutes and the message did not appear help..

Nathalie C., Gatineau QuebecCA
Nathalie C., Gatineau QuebecCA
12 years ago

I just tried this and it worked !!! Thank so much….I hope it is going to work for good , today’s date Dec. 19th noted ….can’t beleive it….I just postpone the purchase of the Ipad mini retina since my 4s Wi-FI is working again. Must say I was a bit afraid to make damage, and didn’t trusted other web sources that would suggest this. Read it before….but this time I felt like I had nothing to loose after many efforts to fix the problem (visit apple store ..repair guy, not counting the lost of time to search for a solution) . I used the phone mostly to surf the web anywhere in the house or where it’s free like Time Hortons . I am not even using the cellular function (I was given to phone as a gift and didn’t really need a cell.) Me too I was told at the Ottawa Apple store to exchange to phone for another one :op
I put the hair dryer for 5 min then 5 min in the refrigerator.
If you don’t see me again with another comment , it means the fix is still working.
From an happy (and busy) girl who wouldn’t write it was not true. Good luck!

Nathalie C., Gatineau PQ Can
Nathalie C., Gatineau PQ Can
12 years ago

I did not have the warning message on my 4s , put max heat with a pro hair dryer for 5 min (2 or 3 inch distance ) blowing the top portion of the phone until difficult to touch and after cool down in the fridge…my wifi is still working

Mary Mo
Mary Mo
12 years ago

thank you thank you, i was just about to spend $400 for a new phone, i can’t believe that this worked.

Angry at Apple
Angry at Apple
12 years ago

Brilliant!! It worked! Thank you so much! Thank god for people like you!

Jadkins
Jadkins
12 years ago

This worked for me too. I had tried full restore with no luck. Also tried the hair dryer method from a different forum but it wasn’t specific enough and I did not follow up with fridge. These instructions did it for me. Oh I did not get the temp warning either but the screen kep going black after 5 minutes and it would not take my passcode. That’s how I knew it was hot enough.

KG Money
KG Money
12 years ago

It works, I seriously can not believe it but I am so happy! I called Rogers, Apple and took it to a tech geek store and no one could help me. Thank you so so much!!!

Matt
Matt
12 years ago

Well, it worked for my girlfriends phone as well….after stressing about not having wifi on her trip abroad, we tried the hair dryer trick, as Apple wanted to charge her to upgrade to a new phone with only a month left on her contract.
First attempt didn’t work….so we tried again heating the top half of the phone on both sides again, then placing it in the freezer….WORKED PERFECTLY ON THE SECOND ATTEMPT!!!!
Thanks so much….
🙂

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