Apple on Bendgate: iPhone Warping Through Normal Use is “Extremely Rare”
Following the recent criticism from some customers who say that their new iPhone 6 and iPhone 6 Plus devices have bent in their pocket, Apple has officially responded to the ‘bendgate’ saying that the cases of an iPhone warping through normal use are “extremely rare.” According to The Wall Street Journal, Apple says only nine customers have contacted the company about a bent iPhone 6 Plus since the new devices went on sale last week.
Apple said both the iPhone 6 and iPhone 6 Plus passed a series of tests meant to check the products’ strength and durability to withstand every day, real-life use.
“With normal use a bend in iPhone is extremely rare,” an Apple spokeswoman said.
Meanwhile, CNBC’s Jon Fortt has just tweeted that iPhone 6 & 6 Plus sport titanium inserts in order to “reinforce high-stress locations”. He further said that Apple used rigorous tests throughout iPhone 6 development cycle i.e 3-point bending, pressure point cycling, sit, torsion & user studies. “iPhone 6 and 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use”, he added.
— Jon Fortt (@jonfortt) September 25, 2014
While a fairly low number of customers have reported the issue, a couple of warped iPhone 6 / 6 Plus photographs seem to have spread like a wildfire. Taking advantage of the situation, companies like LG, Samsung, HTC and even BlackBerry have mocked the bending issue.