Apple on Bendgate: iPhone Warping Through Normal Use is “Extremely Rare”

Iphone 6 plus bend test unbox therapy

Following the recent criticism from some customers who say that their new iPhone 6 and iPhone 6 Plus devices have bent in their pocket, Apple has officially responded to the ‘bendgate’ saying that the cases of an iPhone warping through normal use are “extremely rare.” According to The Wall Street Journal, Apple says only nine customers have contacted the company about a bent iPhone 6 Plus since the new devices went on sale last week.

Apple said both the iPhone 6 and iPhone 6 Plus passed a series of tests meant to check the products’ strength and durability to withstand every day, real-life use.

“With normal use a bend in iPhone is extremely rare,” an Apple spokeswoman said.

Meanwhile, CNBC’s Jon Fortt has just tweeted that iPhone 6 & 6 Plus sport titanium inserts in order to “reinforce high-stress locations”. He further said that Apple used rigorous tests throughout iPhone 6 development cycle i.e 3-point bending, pressure point cycling, sit, torsion & user studies. “iPhone 6 and 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use”, he added.

While a fairly low number of customers have reported the issue, a couple of warped iPhone 6 / 6 Plus photographs seem to have spread like a wildfire. Taking advantage of the situation, companies like LG, Samsung, HTC and even BlackBerry have mocked the bending issue.

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spike
spike
11 years ago

Extremely rare because you were sitting on it wrong. (So the saying goes). Apple again denying all fault of a design flaw. (Structural weakness)

Flash
Flash
Reply to  spike
11 years ago

Structural weakness in comparison to what? Provide educated comments if your are going to bash a company. You can’t just say a product isnt structurally sound. If you put a house that is structurally sound in California and built the exact same house in Alberta, the house would collapse…. The iPhone isn’t structurally sound for what? To support a house? To drive over? To forcefully bend or sit on? Think a little, Apple just made the thinnest device, they did not say it could act as a structural member, but designed it to withstand normal forces in average use…out of 20 million devices, if only 9 have a problem…. It’s not a problem.

Coach
Coach
11 years ago

If this is such a widespread problem then why is it the only people I hear commenting on the issue are people who do not own one?
Where are all the iPhone owners? All I see are comments filled by people trying to poke fun or say this is the end of the company, like we’ve been hearing since the Palm Pre.

WatDah
WatDah
Reply to  Coach
11 years ago

1. It’s not a widespread issue (I personally don’t even think it’s an issue).
2. The Green Robot Army must not refuse bashing apples. It’s part of their duty.
3. iPhone owners don’t really seem to worry about it, which explains the lack of comments.

artikas
artikas
Reply to  Coach
11 years ago

I have a 6+. The issue makes me laugh.

Steve
Steve
11 years ago

Perhaps they should make it out of Adamantium instead. 😉

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