Fido has launched a new unadvertised promo for select customers, which waives the early hardware upgrade fee, normally charged to those looking to upgrade before their existing contract ends.
Internally this is an “exclusive offer for targeted customers”, being sent out via text message. Reps will verify if customers are eligible for this upgrade if a plan option shows up in the system with program code “FIDOTREAT” (or “CADEAUFIDO” in French).
For example, if you signed a 3-year term a year and a half ago, Fido will waive your $300 early upgrade fee if you enter in a Tab24 agreement. We’re told customers can keep their 6GB/$30 add-on, while you can also get a Max Plan subsidy without having to choose an existing in-market Max Plan.
While this is a targeted offer, Fido’s internal memo notes customers asking for this promo can also get it, if a check of your account shows you are eligible. This promo is available from December 10 until January 31, 2015.
Thanks tipster!
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The offer seems to be only valid for customer with a 3 years contract. My father is on a two years contract (ending Dec. 3 2015) and after checking with a Fido representative, this promo could not be applied to his account as he’s not on a 3 years contract.
Damnit. I’ve been with Fido since 2009, and just paid an $80 early upgrade fee to get out of my 3.5 year contract for my 4s! Oh well. I did get to keep my 6gb plan and didn’t have to take one of those godawful “max” plans.
I hope it comes to Rogers! There is a chance since Rogers owns Fido.
Hi, Rogers actually has the promotion too. The only caveat is that they make you change your plan to the Share Everything plan.
I have a feeling theres a catch to this, like someone said it applies only to those with 3 year concracts… But how far along within the 3 yrs make you eligable for the $0 upgrade fee? I’m pretty sure they wave it if your 2 or more (like “2 yrs 1 mth”, so on and soforth) years in to your 3 year contract.
Okay I just found out even people within a “3 year term” not all are eligable. I just got an email back stating my account isnt eligable, then again its probably because I have 14 months left of my 3year term. FidoCS also told me its only people who actually received a “text message or email” from them as well. So much for being treated as a “loyal customer” been with Fido for 12 years or so. But hey I can see their reason for selecting the few eligable as for them its all about maximizing profits.
Oh well I tried.
That sucks, definitely looks like a targeted promo.
I got the offer by SMS. I just called and they told me I have to change my plan (30$ call + 30$ 6GB Data) for a 80$ Max plan (Unlimited call + 6GB Data) if I want to use this upgrade offer. They don’t offer the 30$ 6GB any more.