Edmonton to Get Canada’s Largest On-Demand Transit Service in 2021

Edmonton Transit Service (ETS) has today announced it has selected Pacific Western Transportation (PWT) and Via Transportation to launch Canada’s largest On-Demand Transit service. Starting in 2021, 57 shuttle buses will conveniently connect residents in select neighbourhoods with a nearby transit hub.


These accessible shuttles will follow fixed routes and only operate upon request. Edmontonians will be able to book a ride directly from their smartphone using an app, a telephone, or a website.

A shuttle bus with a professionally trained driver will take customers from designated stops in their neighbourhood to nearby transit hubs. The service will operate during peak and off-peak hours in approximately 30 communities and provide service to 18 large seniors residences.

“As Edmonton continues to grow and evolve, we are looking for creative transportation solutions to keep our residents connected. That’s one of the reasons we are excited to work with PWT and Via as partners to provide On-Demand Transit,” said Eddie Robar, Branch Manager of Edmonton Transit Service.

“We are immensely proud to partner with Pacific Western and the City of Edmonton to debut Canada’s largest on-demand public transportation network,” said Via CEO and co-founder Daniel Ramot.

Edmonton’s On-Demand Transit service will launch in mid-2021 and will be part of a two-year pilot project.

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