BMO Debuts Automated Digital Customer Enrolment Feature in Canada

BMO has just become the first major Canadian financial institution to introduce Automated Digital Enrolment, a solution that more quickly and seamlessly enrols customers into commonly used mobile banking features.


“We wanted to find an innovative way to help get customers set up and banking when and where they want,” said Mathew Mehrotra, Chief Digital Officer, BMO. 

BMO’s Automated Digital Enrolment solution is for both new and existing customers that are registering for digital banking via the BMO Mobile Banking app.

Below are the main highlights of the new feature:

  • Simplified experience to getting online: Automatically sets up and enables popular mobile banking features including Remember Me, Security Alerts, Biometric Authentication, Interac e-Transfers and Autodeposit.
  • Quicker enrolment: The solution reduces enrolment time from 15 minutes to under three minutes to help customers bank on the go, faster.
  • Activating online anywhere, anytime: When opening an account in-branch, it provides a contactless, digital onboarding experience to support in-branch physical distancing. The solution can also be leveraged by customers at anytime on their own as well when first setting up mobile banking.

To learn more about BMO mobile banking, visit this link.

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