Tutela Ranks Telus as Canada’s Best Mobile Experience Provider

Canadian crowdsourced mobile network data company Tutela has shared its latest 2021 State of Mobile Experience report comparing the mobile experience of Bell, Telus, and Rogers, naming Burnaby-based Telus as the best mobile experience provider in the country.


Telus dominated in three of the six metrics tested, and tied twice with Bell for download speeds and coverage. In particular, Telus had the highest Excellent Consistent Quality at 88.4%.

Excellent Consistent Quality is Tutela’s metric for measuring when connections are good enough for demanding applications such as 1080p video streaming, real-time mobile gaming and HD video calling.

Telus also had the highest Core Consistent Quality at 95.2%, which represents how often consumers can access applications like SD video streaming, social media sharing or web browsing.

“Canada is a world-leader in mobile network performance and all operators continue to showcase this to us with their outstanding results. The battleground for top spot in mobile experience can be a tough one for operators to pull away from, and this will continue to be true now with investments in 5G currently underway in Canada,” said Tom Luke, VP at Tutela, in an issued statement to iPhone in Canada.

Bell was on the leaderboard alongside Telus for the fastest download speeds in Common Coverage Areas across Canada, and both tied for the highest coverage score.

Rogers also managed to win one distinct category apiece, with the carrier taking the lead for the fastest median upload speed.