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Amazon Leaving Quebec: Shutting Down All Operations [Update]
Au revoir, Amazon. The online retail giant announced on Wednesday it is pulling out of Quebec, a transition to take place over the next two months.
Amazon will close seven operation sites, including a fulfillment centre, two sorting centres, three delivery stations and extra large delivery station, the company confirmed to CTV News.
The move will result in the loss of 1,700 full time jobs and 250 temporary positions. Seasonal workers will be compensated until their contracts end, while permanent employees will receive severance packages of up to 14 weeks’ pay and access to job placement resources.
Last spring, Amazon’s DXT4 warehouse in Laval saw its roughly 200 employees successfully vote to unionize. Amazon lost a decision at the labour tribunal over the move. These were the first Amazon workers in North America to unionize.
Amazon spokesperson Barbara Agrait denied the closures are related. The company will now shift back to its third-party model to deliver packages in the province.
“This is something we already had in Quebec, we had it in place until 2020,” said Agrait. “We believe it’s going to allow us to provide the same great business to our customers.”
“This decision makes no sense whatsoever,” said the union CSN president Caroline Senneville to CBC News. “Neither from a business point of view, nor from an operational point of view. Amazon, one of the most integrated companies between the click of a mouse and home delivery, would entrust all its warehousing and distribution operations throughout Quebec to a third party?”
Workers were shocked Wednesday to learn the news. “Nobody saw this coming,” said one worker to CBC News. “No idea what I’m going to do. I need time to digest this.”
Update January 22, 2025: Amazon’s Agrait sent iPhone in Canada her full statement, saying, “Following a recent review of our Quebec operations, we’ve seen that returning to a third-party delivery model supported by local small businesses, similar to what we had until 2020, will allow us to provide the same great service and even more savings to our customers over the long run. This decision wasn’t made lightly, and we’re offering impacted employees a package that includes up to 14 weeks’ pay after facilities close and transitional benefits, like job placement resources.”
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It has always been Intelcom delivering Amazon packages anyway.
Not for Prime deliveries, at least not always. Most were delivered by Amazon themselves in the last years.
Don’t mess around with the people who run Amazon. Simple. Workers unionize, and the people running Amazon destroy your jobs and livelihood. There’s just some people you don’t blank with. Ever. A teachable moment. I support Amazons decision to close it all down 1000 percent.
Yes, those lowly wage workers, how dare they to challenge a multibillionaire techno broligarch and ask for decent work conditions and decent salaries. See what happens when you loose your job when someone above you decides to discard you as dispensable just because you didn’t know your place to just shut up and work.
So you support corporate greed and not workers rights, got it.
Tell us you're not that bright without telling us.
Amazon's business model depends on performance and keeping cost low – both of which are negatively impacted when employees unionize. The inability to get fired due to union will slow down warehouse workers, and will slow down deliveries. Inability to change role descriptions due to collective bargaining agreements, will stifle innovative processes from being implemented. Having to deal with union negotiations, salary demands, etc, will all lead to higher costs that will be passed on to consumer – which Amazon needs to defend at all costs.
The message Amazon is sending is clear – try to strong arm us, you'll be left unemployed.
The CSN president saying this makes no sense whatsoever shows a total lack of basic business acumen. Amazon simply cannot, as a company, tolerate unions.
How dare the owner of Amazon not visit space again just because he can right?
What an absolutely moronic take
It may not change much in terms of delivery for Quebec customers of Amazon, but it changes something in terms of how much it helps the local economy of Quebec however. Many don't want to encourage foreign businesses over local ones if they can help it, and knowing that Amazon had delivery centers and warehouses in Quebec, and employed over 1700 local workers, helped greatly in that sense. I don't think Quebeckers will see Amazon the same way after they move out, and they will probably lose a lot of their business over that. The main reason I was using Amazon Prime, was because of the ease to find products not produced here, but knowing they were still being handled and delivered by local workers (up to 15 local employees per order in some cases). For me it was not much different than buying the same product at Canadian Tire or another store where even less employees were involved. I feel like many will simply begin to boycott Amazon because of that move, and go back to ordering through other businesses or suppliers even if it's not as cheap or that it takes longer to arrive…
they won't loose a dim of business lol
What doesn't make sense is that they had just aquired this huge warehouse in Laval, which used to be owned by Provigo: https://maps.app.goo.gl/ntfzz8Yxbk7FDm9P9
And just like that, not even a year later, they decide they don't need it anymore?
We can forget same day delivery now. I don't believe them when they said nothing will change for the costumers because they greatly improved deliveries since 2020. This news is a big loss for both local economy AND costumers.