CRTC to Investigate Wireless Carrier Roaming Rates, Considers Regulation

The CRTC has distributed a letter to Canadian telcos to request all companies provide the commission with roaming agreements currently in place within Canada and the USA:

As part of the Commission’s mandate to ensure that Canadians have access to a world-class telecommunications system, it monitors developments in the telecommunications industry on an ongoing basis. Over the past year, the Commission has been made aware of concerns with respect to the rates, terms, and conditions associated with wireless roaming.

In response to these concerns, the Commission has conducted some wireless roaming research using publicly available information. At this time, the Commission requires additional information that is not publicly available and is now seeking information regarding the rates, terms and conditions from wireless operators offering roaming in Canada. The data requested will provide the Commission with information on wireless roaming in order to assess its impact on the competitiveness of the Canadian wireless industry and the choices available to Canadians.

All companies identified in the distribution list are to file responses to the questions set out in Appendix A with the Commission by 27 September 2013. These submissions must be received, not merely sent, by that date.

Sincerely,

Original signed by:

Chris Seidl
Executive Director, Telecommunications

Chris Seidl, executive director of telecommunications told The Globe and Mail “We put a cap on bill shock for Canadians…But we didn’t address whether there’s an issue with the actual charges.” Approximately 18 million Canadians roaming in the USA spend an estimated $800 million per year on roaming charges.

Rogers told the Globe “We’ve received the commission’s request for information and are reviewing that request now,” a spokesperson said. “It’s worth noting that we’ve recently introduced new international roaming rates, including our new $7.95/day data roaming rate to the U.S.”

Carriers are also to provide a breakdown of total roaming revenue from 2007-2012, plus current Canadian and American roaming rates for voice, data and text messaging, all by September 27.

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Hassen Cheikh
Hassen Cheikh
12 years ago

It’s so sad that we sill pay roaming fee in Canada .look at usa and soon will be free roaming in Europe!!!

crosseyed_mofo
crosseyed_mofo
Reply to  Hassen Cheikh
12 years ago

pay roaming fees in canada? we dont

Hassen Cheikh
Hassen Cheikh
Reply to  crosseyed_mofo
12 years ago

what I meant is thatIf travel with my phone to another city and use voice calls I will be charge for ( domestic roaming )

H Lim
H Lim
Reply to  Hassen Cheikh
12 years ago

I think you misunderstood the meaning of Roaming. Roaming means using a different carrier’s network. If you keep using the same carrier in a different city, that’s not roaming. It is just a long distance charge.

einsteinbqat
einsteinbqat
Reply to  H Lim
12 years ago

I believe that is true for the Big 3, but if you are with a regional wireless operator (Videotron, MTS, SaskTel, etc.), I suppose that national/domestic roaming fees could apply.

H Lim
H Lim
Reply to  einsteinbqat
12 years ago

You are right. Regional carriers charge roaming fees when you are away from their service area. But this is the same case in the US too. If you use Metro PCS and you go to Alaska, you will get charged for roaming fees. That’s whay I said he is confused with roaming and long distance.

Craig
Craig
Reply to  crosseyed_mofo
12 years ago

I think they mean long distance. Most have nationwide included in the plans. Canada has LD charges as soon as you call outside whatever “cell” you are in.

Chrome262
Chrome262
Reply to  Craig
12 years ago

kind of crappy we pay for that, remember when they use to have deals where NA used to be local calling area

SV650
SV650
Reply to  Craig
12 years ago

Cells are quite small. I believe you mean your Local Calling Area, which in most instances is far larger than the Local Calling Area for a landline, and FAR larger than a cell.

Fanboy0563
Fanboy0563
Reply to  Hassen Cheikh
12 years ago

Europe has the best smartphone prices and plans!

Al
Al
12 years ago

I saw a report a while back where data roaming (as well as cellphone & texting) is perhaps the biggest global collusion there is. All telecoms around the world set rates with each other for their customers. It’s basically a mutually agreed upon “money grab” that costs the telcos litterally almost nothing.

Rod Christiansen
12 years ago

I used Roam Mobility chips in the US in July and it worked great. Unlimited calls and texts with 3GBs of data. It’s a Vancouver based company that is doing a great job.

Chrome262
Chrome262
Reply to  Rod Christiansen
12 years ago

yeah but wouldn’t it be nice not to have too, so people can reach you without knowing your other number. sure its great for data 4 or 3 bucks a day is better then Rogers.

prshan92
prshan92
Reply to  Chrome262
12 years ago

18 million Canadians roaming in the USA will DEFINITELY switch to Verizon when they get here 🙂 we will finally be free to roam in the states with our Canadians numbers so SUCK ON THAT BIG 3

WatDah
WatDah
Reply to  prshan92
12 years ago

How do you even know…. Let’s not jump to conclusions.

Chrome262
Chrome262
Reply to  WatDah
12 years ago

he is basing it on some of the projected offerings. Its suspected that Verizon, if not lower prices to get more customers, then no roaming. That way they wouldn’t have to justify lower prices. Its the cheapest alternative for them.

mcfilmmakers
mcfilmmakers
Reply to  prshan92
12 years ago

Wow, talk about making things up!

Steve
Steve
Reply to  prshan92
12 years ago

You’re sure going to look like a real dumb-ass when they don’t offer “free” US roaming. LOL

Rob
Rob
Reply to  Steve
12 years ago

They won’t, if they did, the big three would be out of business!

PRASHAN
PRASHAN
Reply to  prshan92
12 years ago

2 WEEKS left til the auction Verizon is only one that can take the
BIG 3 break it in to small 3 they have no room to grow in the state any
more they want NORTH AMERICAN MARKET

VERIZON ADVANTAGE AGAINST THE BIG 3

1)
MORE BUYING POWER (with Canadian dollar so low now at $94.85 Verizon
DEPOSIT will increase more that more buying to them to bid for the 2
block 700 MHz spectrum)

2) NORTH AMERICA PLAN ROAMING (Verizon
will gain more subscribers both side border 50 million from (U.S SIDE)
and 18 million on (Canadian side) both side of the will gain a lot for
the price we pay now SPRINT AT&T and BIG 3 can’t match that

3) FULLY UNLOCKED IPHONE (all of there iPhone comes fully unlocked with 2 year contract with them (excepted iPhone 4)

with the big 3 after you sign up contract with them you can unlocked after 90 days (ROGERS $50 BELL $75 TELUS 35 VERIZON FREE)

once there deal is done with Vodafone now they have full control there will mainly focus Canada the coming week

Bill
Bill
Reply to  prshan92
12 years ago

LOL!!! I agree, Verizon would be so much better!

Chrome262
Chrome262
12 years ago

Information about rates thats not publicly available, you mean there are hidden charges, shocking.

1His_Nibs1
1His_Nibs1
12 years ago

CRTC won’t do a damn thing about this.

Ari
Ari
Reply to  1His_Nibs1
12 years ago

Of course they won’t as long as Canada is filled with people with attitudes like yours. You should consider it your duty to remind the government, governmental agencies and civil servants who they work for. They work for us.

1His_Nibs1
1His_Nibs1
Reply to  Ari
12 years ago

You know SO MUCH about me based on one comment. Whatever….

mcfilmmakers
mcfilmmakers
Reply to  1His_Nibs1
12 years ago

He said nothing about you and he’s right. This will do nothing about as much as the new guidelines did nothing or the rulings on UBB. Oh wait, those changed everything!

1His_Nibs1
1His_Nibs1
Reply to  mcfilmmakers
12 years ago

You and Ari assume too much. Last time I checked Ari has no idea what kind of “attitude” I have based on one sentence and neither do you. If by some miracle you & Ari DO know what kind of attitude I have then you both should hurry up to your local corner store and buy a lottery ticket pronto! Here’s an example of how useless and how nothing has changed when the CRTC get involved. When the National Do Not Call List was established I as well as many other Canadians finally thought there would be an end to annoying telemarketer calls. Alas it hasn’t stopped and here’s what the CRTC has done about it, and I quote “According to the Globe, as of March 1, 2010 the total value of fines the CRTC charged telemarketers for violating the law was $73,000. Amount collected is a measly $250.” As far as UBB I have no idea what that is or what it stands for. The CRTC haven’t announced they’re changing anything btw. All they’ve done is ask for information. Time will tell which one of us is right.

mcfilmmakers
mcfilmmakers
Reply to  1His_Nibs1
12 years ago

I feel sorry for you then, really, I do. Ignorance isn’t bliss. Don’t let it be an excuse for your attitude.

1His_Nibs1
1His_Nibs1
Reply to  mcfilmmakers
12 years ago

Fuck off clown

Ari
Ari
Reply to  1His_Nibs1
12 years ago

You have a terrible attitude. I would like to see you start believing in the power of the people. You could say that I indirectly work for the military industrial complex but I still believe that governments need to be held accountable by the people.

1His_Nibs1
1His_Nibs1
Reply to  Ari
12 years ago

And that’s YOUR opinion.

anti-nibs
anti-nibs
Reply to  1His_Nibs1
12 years ago

Hey nibs, I can’t say that I know you but let me throw out a guess. You are a dick and a Douchebag rolled into an ugly little seething, frothing package of nasty. Ta-daaaa! I present Nibs!

mcfilmmakers
mcfilmmakers
Reply to  1His_Nibs1
12 years ago

We don’t need to know you to know your attitude. Your words define your attitude. We know your choice of words give in to an immature, rash, angry and judgmental attitude of ignorance. The problem, if you are so inclined to know, is that you make the judgement that the CRTC is useless and that this investigation will yield no results when you clearly have no idea about anything the CRTC has done during the past year and use that ignorance to continue an irrational opinion. To say you don’t know what UBB is, rather than look it up and enlighten yourself to the biggest telecom protest movement in Canadian history says A LOT about your attitude.

1His_Nibs1
1His_Nibs1
Reply to  mcfilmmakers
12 years ago

Get a life & don’t respond to me on here anymore. I’m done listening to your self righteousness!

Guest
Guest
Reply to  1His_Nibs1
12 years ago

YOU asked what the problem is. I answered YOUR question. YOU are only further serving to prove both mine and Ari’s point. YOU are the troll, that’s what is wrong in all this. YOU are insulting people. YOU are asking more questions. YOU are ignoring the answers. YOU ask a question and qualify the answer as stalking! That’s what’s wrong! YOU are asking if I read all your comments from other posts. The answer is NO! YOU say you don’t care but YOU continue to respond. YOU don’t get what a message thread is; a thread is for EVERYONE to respond to regardless of who or what the subject is. YOU never previously stated that time will tell if the CRTC does anything. In fact, YOU said the opposite! Rhetorical questions don’t come in sets of three accusations, question marks, insults, and terrible attitude so spare me the lecture.

1His_Nibs1
1His_Nibs1
Reply to  Guest
12 years ago

Then fuck off already & spare me yours!

Ari
Ari
Reply to  1His_Nibs1
12 years ago

Actually, I was one of those Canadians who believed that we could make a difference and lobbied our carriers, Apple and the CRTC to allow for iPhone unlocking in Canada.

Had I and the others just resigned to defeat, we might still not have a legal right to unlock our iphones within contract or after contract expiry.

I personally received a response from both the CRTC and the office of the president of Fido. The latter left a voice mail on my fido number at the time asking me to call them back with a number and internal extension to call back.

I also encourage people on this site and other apple/mac related sites to do the same and when enough people took that risk, things changed.

1His_Nibs1
1His_Nibs1
Reply to  Ari
12 years ago

Then I applaud your actions sir.

The 6ee6
The 6ee6
12 years ago

amazing, finally the government is taking initiatives against these monopolous thieves

Apple777
Apple777
Reply to  The 6ee6
12 years ago

But let’s see if something actually happens. Most likely all the fees will be hidden some other way. They just want to rip us off!

Paul
Paul
12 years ago

We know that Verizon now has no near future plans to come to Canada

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